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Switchboard Manager Jobs (NOW HIRING)

Emerson Hospital

Switchboard Operator

Concord, MA

$18 - $20/hr

We are seeking a professional and dependable Switchboard Operator to manage hospital communications, provide front line support, and assist with information systems help desk functions across the ...

Baptist Health

Switchboard Operator

Corbin, KY · On-site

$15 - $19/hr

Requires the ability to consistently manage multiple tasks simultaneously while operating multiple ... Operate switchboard, communication, and information systems while managing multiple tasks.

Emerson Hospital

Switchboard Operator

Concord, MA · On-site

$18 - $20/hr

We are seeking a professional and dependable Switchboard Operator to manage hospital communications, provide front line support, and assist with information systems help desk functions across the ...

Larkin Community Hospital

Switchboard Operator - PD

Miami, FL · On-site

$14.25 - $18.25/hr

The Switchboard Operator plays a critical role in managing and directing incoming and outgoing telephone communications within an organization. This position ensures that all calls are efficiently ...

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Baptist Health

Switchboard Operator

Corbin, KY · On-site

$15 - $19/hr

Requires the ability to consistently manage multiple taskssimultaneously whileoperatingmultiple ... PBX/switchboard operation training preferred. * Typing and general office/computer training ...

Innovation At Work Inc

Switchboard Operator

Bronx, NY

$15.75 - $19.75/hr

... Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical ... This role is responsible for managing high-volume incoming calls, routing communications accurately ...

Innovation At Work

Switchboard Operator

Bronx, NY · On-site

$15.75 - $19.75/hr

This role is responsible for managing high-volume incoming calls, routing communications accurately ... Key Responsibilities - Operate multi-line telephone switchboard systems in a high-volume ...

Central Bancompany

Switchboard Representative

Columbia, MO · On-site

$14.25 - $18/hr

Answers the switchboard to transfer customers and callers to the appropriate employees within ... Ability to manage time and organization skills are needed. Strong customer service orientation is ...

Northwest Health - La Porte

Switchboard Operator

La Porte, IN · On-site

$14 - $17.50/hr

Part Time Evening shifts Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate ...

New

Rochester Regional Health

Switchboard Operator

Batavia, NY · On-site

$17.25 - $19.88/hr

Call Management. Answer incoming/outgoing/internal calls to the switchboard, promptly and courteously giving priority to STAT and/or emergency calls; connect calls to appropriate personnel; monitor ...

116508 Innovation At Work

Switchboard Operator

New York, NY · On-site

$16.50 - $20.75/hr

This role is responsible for managing high-volume incoming calls, routing communications accurately ... switchboard systems in a high-volume environment - Answer and route incoming calls to appropriate ...

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URS Agents, LLC

Switchboard Operator

Duluth, GA · On-site

$30K - $35K/yr

Switchboard Operator An established corporate legal service company, located in Duluth, Georgia, is ... Candidate will be an important member of the team that manages incoming calls, greeting callers ...

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Switchboard Manager information

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How much do switchboard manager jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for switchboard manager in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a Switchboard Manager, earning $300,000 annually is uncommon, as this role typically offers a lower salary. High-paying jobs in the US that reach or exceed this level often include executive positions such as CEOs, CFOs, and specialized medical or legal professionals, which require extensive experience, advanced skills, and often certifications. Salary levels vary based on industry, location, and company size.

What are some common challenges a Switchboard Manager faces when supervising a large team of operators?

Switchboard Managers often encounter challenges such as ensuring consistent communication standards across all operators, managing high call volumes during peak times, and handling escalated customer issues efficiently. They must also coordinate training for new staff and implement process improvements to maintain service quality. Additionally, balancing administrative tasks with real-time problem-solving requires strong organizational and leadership skills.

What exactly does a Switchboard Operator do?

A Switchboard Operator manages the telephone switchboard, connecting calls, directing callers to appropriate departments or individuals, and maintaining communication systems. They often use manual or electronic switchboards and require good communication and organizational skills. The role may involve handling multiple lines and ensuring efficient call flow in settings like hospitals, hotels, or offices.

What does a Switchboard Manager do?

A Switchboard Manager oversees the operations of a telephone switchboard or communications center, ensuring that calls are directed efficiently and customer service standards are maintained. They supervise switchboard operators, handle scheduling, and may also be responsible for training and evaluating staff. Additionally, Switchboard Managers often troubleshoot technical issues with the system and implement procedures to improve workflow. Their role is crucial in maintaining smooth communication within an organization.

What is the difference between Switchboard Manager vs Reception Supervisor?

AspectSwitchboard ManagerReception Supervisor
CredentialsHigh school diploma; experience in telecommunications or office administrationHigh school diploma; experience in customer service or front desk operations
Work EnvironmentOffice setting, managing switchboard operations and staffFront desk, overseeing reception area and staff
Employer & IndustryCorporate offices, hospitals, hotelsCorporate offices, healthcare facilities, hotels
Common Search & ComparisonYesYes

The main difference between a Switchboard Manager and a Reception Supervisor lies in their focus areas. A Switchboard Manager primarily oversees telecommunications and switchboard operations, ensuring efficient call handling. In contrast, a Reception Supervisor manages front desk activities and customer interactions. Both roles require strong communication skills and experience in office environments, but their responsibilities and daily tasks differ based on their specific focus.

Did Switchboard Operators make good money?

Switchboard operators historically earned modest wages, often reflecting entry-level or clerical pay scales. Their income depended on factors such as experience, location, and the industry they worked in, but generally, the role was not associated with high earnings. Today, the profession is largely obsolete, replaced by automated systems.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as CEO, CFO, and COO, as well as senior management positions like marketing director, IT manager, and project manager in specialized industries. These roles typically require extensive experience, leadership skills, and often relevant certifications or advanced degrees.

What are the key skills and qualifications needed to thrive as a Switchboard Manager, and why are they important?

To thrive as a Switchboard Manager, you need strong organizational skills, experience in telecommunications systems, and typically a background in office administration or customer service. Familiarity with switchboard technology, call management software, and basic IT systems is essential for efficient operations. Outstanding interpersonal skills, problem-solving abilities, and leadership are crucial soft skills to effectively manage teams and handle high-pressure situations. These skills ensure seamless communication, high service quality, and smooth workflow in fast-paced environments.
What cities are hiring for Switchboard Manager jobs? Cities with the most Switchboard Manager job openings:
What states have the most Switchboard Manager jobs? States with the most job openings for Switchboard Manager jobs include:
Switchboard Manager jobs near you
Infographic showing various Switchboard Manager job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 20% Full Time, 5% Part Time, 72% Contract, and 1% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator

Switchboard Operator

FirstHealth of the Carolinas, Inc.

Pinehurst, NC • On-site

$12.25 - $15.50/hr

Part-time

Posted 14 days ago

FirstHealth of the Carolinas rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

328th of 877 rated healthcare providers

Job description

Overview
Efficiently manages incoming telephone communications via the switchboard, including the prompt handling of emergency codes and alarm systems. Provides critical support services to FirstHealth physicians and staff through overhead paging and the beeper system, ensuring timely and accurate message delivery across departments. Plays a key role in maintaining smooth operational flow and rapid response capabilities within the healthcare environment.
Responsibilities
  • Answer incoming telephone calls via the switchboard system
  • Respond promptly to emergency codes and alarm notifications
  • Provide overhead paging services for FirstHealth physicians and staff
  • Operate and manage the beeper system to ensure timely communication
  • Maintain accurate and efficient message relay across departments
  • Support hospital operations by facilitating internal communications

Qualifications
High School diploma or GED. Prefer one to two years as a switchboard operator, receptionist or clerk that has worked with the public.

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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