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Switchboard Manager Jobs (NOW HIRING)

Sodexo

Switchboard Operator

Lakewood, CO · On-site

$21/hr

Switchboard Operator Location: ST. ANTHONY HOSPITAL - 31704003 Workdays/shifts : Mornings and ... We do this by providing food service, catering, facilities management, and other integrated ...

Samaritanhealth

SWITCHBOARD OPERATOR

Watertown, NY · On-site

$16.45 - $25.50/hr

Previous experience as a switchboard operator or receptionist preferred ... Operates communications console, performs overhead pages, and is the hub for emergency management ...

UNC Health Blue Ridge

Switchboard PRN

Morganton, NC · On-site

$12 - $15.25/hr

... personable Switchboard Operator to join our dynamic team. In this crucial role, you will be the ... managing incoming calls, routing them to appropriate departments, and providing essential ...

Cape Cod Healthcare Inc

Switchboard Operator

Hyannis, MA

$16 - $20.25/hr

Appropriately manages multiple modes of communication, including but not limited to; e-mail ... Twelve (12) months experience in a call center, switchboard or where answering phone calls is a ...

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact ... This role includes managing incoming calls, directing inquiries to the appropriate staff or ...

Cape Cod Healthcare Inc

Switchboard Operator

Hyannis, NE

$14.25 - $18/hr

Appropriately manages multiple modes of communication, including but not limited to; e-mail ... Twelve (12) months experience in a call center, switchboard or where answering phone calls is a ...

SERCO OF TEXAS - LAREDO

Switchboard Operator

Laredo, TX · On-site

$13.25 - $16.75/hr

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact ... This role includes managing incoming calls, directing inquiries to the appropriate staff or ...

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Switchboard Manager information

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How much do switchboard manager jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for switchboard manager in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a Switchboard Manager, earning $300,000 annually is uncommon, as this role typically offers a lower salary. High-paying jobs in the US that reach or exceed this level often include executive positions such as CEOs, CFOs, and specialized medical or legal professionals, which require extensive experience, advanced skills, and often certifications. Salary levels vary based on industry, location, and company size.

What are some common challenges a Switchboard Manager faces when supervising a large team of operators?

Switchboard Managers often encounter challenges such as ensuring consistent communication standards across all operators, managing high call volumes during peak times, and handling escalated customer issues efficiently. They must also coordinate training for new staff and implement process improvements to maintain service quality. Additionally, balancing administrative tasks with real-time problem-solving requires strong organizational and leadership skills.

What exactly does a Switchboard Operator do?

A Switchboard Operator manages the telephone switchboard, connecting calls, directing callers to appropriate departments or individuals, and maintaining communication systems. They often use manual or electronic switchboards and require good communication and organizational skills. The role may involve handling multiple lines and ensuring efficient call flow in settings like hospitals, hotels, or offices.

What does a Switchboard Manager do?

A Switchboard Manager oversees the operations of a telephone switchboard or communications center, ensuring that calls are directed efficiently and customer service standards are maintained. They supervise switchboard operators, handle scheduling, and may also be responsible for training and evaluating staff. Additionally, Switchboard Managers often troubleshoot technical issues with the system and implement procedures to improve workflow. Their role is crucial in maintaining smooth communication within an organization.

What is the difference between Switchboard Manager vs Reception Supervisor?

AspectSwitchboard ManagerReception Supervisor
CredentialsHigh school diploma; experience in telecommunications or office administrationHigh school diploma; experience in customer service or front desk operations
Work EnvironmentOffice setting, managing switchboard operations and staffFront desk, overseeing reception area and staff
Employer & IndustryCorporate offices, hospitals, hotelsCorporate offices, healthcare facilities, hotels
Common Search & ComparisonYesYes

The main difference between a Switchboard Manager and a Reception Supervisor lies in their focus areas. A Switchboard Manager primarily oversees telecommunications and switchboard operations, ensuring efficient call handling. In contrast, a Reception Supervisor manages front desk activities and customer interactions. Both roles require strong communication skills and experience in office environments, but their responsibilities and daily tasks differ based on their specific focus.

Did Switchboard Operators make good money?

Switchboard operators historically earned modest wages, often reflecting entry-level or clerical pay scales. Their income depended on factors such as experience, location, and the industry they worked in, but generally, the role was not associated with high earnings. Today, the profession is largely obsolete, replaced by automated systems.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as CEO, CFO, and COO, as well as senior management positions like marketing director, IT manager, and project manager in specialized industries. These roles typically require extensive experience, leadership skills, and often relevant certifications or advanced degrees.

What are the key skills and qualifications needed to thrive as a Switchboard Manager, and why are they important?

To thrive as a Switchboard Manager, you need strong organizational skills, experience in telecommunications systems, and typically a background in office administration or customer service. Familiarity with switchboard technology, call management software, and basic IT systems is essential for efficient operations. Outstanding interpersonal skills, problem-solving abilities, and leadership are crucial soft skills to effectively manage teams and handle high-pressure situations. These skills ensure seamless communication, high service quality, and smooth workflow in fast-paced environments.
What cities are hiring for Switchboard Manager jobs? Cities with the most Switchboard Manager job openings:
What states have the most Switchboard Manager jobs? States with the most job openings for Switchboard Manager jobs include:
Switchboard Manager jobs near you
Infographic showing various Switchboard Manager job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 20% Full Time, 5% Part Time, 72% Contract, and 1% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
Switchboard Operator Supervisor

Switchboard Operator Supervisor

Premier Systems

San Diego, CA • On-site

$52K/yr

Other

Posted 29 days ago

Job description

Description

Switchboard Operator Supervisor

San Diego, C

$52,000


CITIZENSHIP REQUIREMENT: US Citizenship

EDUCATION AND QUALIFICATIONS:

The Candidate should possess Bachelors or High School Diploma

MINIMUM REQUIRED SKILLS/EXPERIENCE:

  • The Candidate must have at least two years telephone operating experience, of which one year involved substantial responsibility for placing a variety of special calls (e.g., conference calls, collect calls, appointment calls) over varied circuits or routings or performing information operator work which required a knowledge of organization.
  • The Candidate have one or more year of experience in the supervision, organization, and training of staff. The Project Manager must be experienced in maintaining discipline, devising work methods and assignments, establishing performance requirements, and in arranging work schedules to conform to peak telephone requirements for adequate service.
  • The Candidate must be experienced in maintaining discipline, devising work methods and assignments, establishing performance requirements, and in arranging work schedules to conform to peak telephone requirements for adequate service
  • The Candidate must be able to speak and understand English as a primary language with a high level of comprehension.
  • The Candidate must have the ability to communicate, comprehend, use grammar and pronunciation, and understand instructions, as well as to write legible, is required.

POSITION OVERVIEW

  • The Candidate is responsible for overseeing the switchboard operators in providing twenty-four (24) hours of coverage for telephone switchboard services, seven days a week, including all holidays.
  • The Candidate is responsible for ensuring that all switchboard operators uses M2550 Nortel electronic telephone, provided by the Government, attendant consoles to process incoming and outgoing telephone calls.
  • The Candidate is responsible for providing supervision and training to its personnel. The PM shall not allow new personnel to perform duties alone until he/she has received at least two full weeks, equivalent to (2) 7-days a week, On-The-Job Training (OJT) on each tour of duty.
  • The Candidate shall be available via telephone during regular working hours and after regular working hours for any problems, which may occur. The PM shall respond within one (1) hour after receipt of a call.
  • The Candidate is responsible for providing a daily listing to respond to calls requesting inpatient location information.
  • The Candidate is responsible for recording all foreign/international calls in the Long-Distance Log, including the name of employee, time, number called, and Service.
  • The Candidate shall keep and maintain a computerized file of all inpatients which is accessed by using equipment supplied by the VASDHS. Supporting rosters of patients and VASDHS's employees are available as locator information sources as well.
  • adhere to the guidance, directive received from VASDHS and in accordance with the contract terms and conditions
  • The Candidate shall use the public address system, radio paging, and Motorola two-way radio systems to relay messages, make announcements, and implement various procedures as dictated by the Telecommunications Directives in place at the hospital.

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