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Switchboard Manager Jobs (NOW HIRING)

CareWell Health

Switchboard Operator

East Orange, NJ · On-site

$15.75 - $19.75/hr

Individual must have the ability to manage activity and maintain accountability of activity through an organized documentation process. * Operate communication systems, such as telephone, switchboard ...

CareWell Health

Switchboard Operator

East Orange, NJ · On-site

$15.75 - $19.75/hr

Individual must have the ability to manage activity and maintain accountability of activity through an organized documentation process. * Operate communication systems, such as telephone, switchboard ...

Maine Medical Center

Switchboard Operator

Brunswick, ME · On-site

$18.36 - $21.31/hr

Functions performed also include managing the paging system, hospital alarm systems, and hospital emergency situations. The Switchboard Operator will work closely with clinical care teams, security ...

NITELINES USA, INC

Switchboard Operator

Fresno, CA · On-site

$18.13 - $23.22/hr

Switchboard Operators LOCATION: Fresno, CA 93703 SCHEDULE: (Shifts) * Work performed twenty-four ... Enter messages in Phone Message Manager: * Operators will access messaging system daily

Sodexo

Switchboard Operator

Lakewood, CO · On-site

$21/hr

Switchboard Operator Location: ORTHO COLORADO HOSPITAL - 31906003 Workdays/shifts : Afternoon ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Switchboard Operator

Lakewood, CO · On-site

$21/hr

Switchboard Operator Location: ST. ANTHONY HOSPITAL - 31704003 Workdays/shifts: Mornings and ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Switchboard Operator

Lakewood, CO · On-site

$21/hr

Switchboard Operator Location: ORTHO COLORADO HOSPITAL - 31906003 Workdays/shifts: Afternoon ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Switchboard Operator

Lakewood, CO

$21/hr

Switchboard Operator Location: ORTHO COLORADO HOSPITAL - 31906003 Workdays/shifts : Afternoon ... We do this by providing food service, catering, facilities management, and other integrated ...

Sodexo

Switchboard Operator

Lakewood, CO

$21/hr

Switchboard Operator Location: ST. ANTHONY HOSPITAL - 31704003 Workdays/shifts : Mornings and ... We do this by providing food service, catering, facilities management, and other integrated ...

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Switchboard Manager information

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How much do switchboard manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for switchboard manager in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a switchboard manager do?

A Switchboard Manager oversees the operations of a telephone switchboard or communications center, ensuring that calls are directed efficiently and customer service standards are maintained. They supervise switchboard operators, handle scheduling, and may also be responsible for training and evaluating staff. Additionally, Switchboard Managers often troubleshoot technical issues with the system and implement procedures to improve workflow. Their role is crucial in maintaining smooth communication within an organization.

What are the key skills and qualifications needed to thrive as a switchboard manager?

To thrive as a Switchboard Manager, you need strong organizational skills, experience in telecommunications systems, and typically a background in office administration or customer service. Familiarity with switchboard technology, call management software, and basic IT systems is essential for efficient operations. Outstanding interpersonal skills, problem-solving abilities, and leadership are crucial soft skills to effectively manage teams and handle high-pressure situations. These skills ensure seamless communication, high service quality, and smooth workflow in fast-paced environments.

What are some common challenges a switchboard manager faces when supervising a large team of operators?

Switchboard Managers often encounter challenges such as ensuring consistent communication standards across all operators, managing high call volumes during peak times, and handling escalated customer issues efficiently. They must also coordinate training for new staff and implement process improvements to maintain service quality. Additionally, balancing administrative tasks with real-time problem-solving requires strong organizational and leadership skills.

What is the difference between Switchboard Manager vs Reception Supervisor?

AspectSwitchboard ManagerReception Supervisor
CredentialsHigh school diploma; experience in telecommunications or office administrationHigh school diploma; experience in customer service or front desk operations
Work EnvironmentOffice setting, managing switchboard operations and staffFront desk, overseeing reception area and staff
Employer & IndustryCorporate offices, hospitals, hotelsCorporate offices, healthcare facilities, hotels
Common Search & ComparisonYesYes

The main difference between a Switchboard Manager and a Reception Supervisor lies in their focus areas. A Switchboard Manager primarily oversees telecommunications and switchboard operations, ensuring efficient call handling. In contrast, a Reception Supervisor manages front desk activities and customer interactions. Both roles require strong communication skills and experience in office environments, but their responsibilities and daily tasks differ based on their specific focus.

What cities are hiring for Switchboard Manager jobs?

Cities with the most Switchboard Manager job openings:

What states have the most Switchboard Manager jobs?

States with the most job openings for Switchboard Manager jobs include:

Switchboard Manager jobs near you
Infographic showing various Switchboard Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.

Switchboard Operator

Wayne Memorial Community Health Centers

Honesdale, PA • On-site

$14.75 - $18.75/hr

Per diem

Re-posted 15 days ago

Wayne Memorial Hospital (Pennsylvania) rating

5.8

Company rating: 5.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

905th of 1,060 rated hospitals

Job description

Description
This position is classified Per Diem.
Candidate manages incoming calls, announces emergency codes, greets and directs patients entering the hospital. This is a Per Diem position - per diem staff are scheduled as needed to cover vacations and other absences.
Minimum Requirements
Ability to communicate effectively; Excellent interpersonal skills; Prior switchboard experience and computer skills preferred.

What Wayne Memorial Hospital (Pennsylvania) employees say

Pay

Benefits

Hours and flexibility

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