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Switchboard Jobs in Sumter, SC (NOW HIRING)

MUSC

Switchboard Operator

Columbia, SC · On-site

$14 - $17.50/hr

Operates entire Telecommunications System PBX switchboard which includes paging of personnel and physicians, paging appropriate emergency codes and notifying personnel. Answers incoming calls. Places ...

Eaton

Switchboard Controls Technician

Sumter, SC · On-site

$59K - $86K/yr

We're hiring a Switchboard Controls Engineer in Sumter, SC to design, program, test, and support automated control systems and power management systems used in critical switchboard applications. Our ...

Eaton

Switchboard Controls Technician

Sumter, SC · On-site

$59K - $86K/yr

We're hiring a Switchboard Controls Engineer in Sumter, SC to design, program, test, and support automated control systems and power management systems used in critical switchboard applications. Our ...

Eaton

Chief Engineer - Switchboard Division

Sumter, SC · On-site

$130K - $190K/yr

Eaton's Electrical sector, Commercial Products and Assemblies (CPA) division is currently seeking a Divisional Switchboard Chief Engineer for Panelboard & Switchboards product lines. This role may be ...

Eaton

Chief Engineer - Switchboard Division

Sumter, SC · On-site

$130K - $190K/yr

Eaton's Electrical sector, Commercial Products and Assemblies (CPA) division is currently seeking a Divisional Switchboard Chief Engineer for Panelboard & Switchboards product lines. This role may be ...

Eaton

SWBD - Quality Inspector (1st Shift)

Sumter, SC · On-site

$20/hr

The Switchboard Inspector will verify correct wiring, components, program controllers, and conduct electrical testing of switchboard products and components, as required, per applicable test ...

New

Aerotek

Wiring Assemblers

Hopkins, SC

$16 - $20.50/hr

Assemble and wire a variety of complex switchboard and switchgear assemblies and subassemblies according to customer orders and engineering specifications. * Install and connect PLCs, circuit ...

Eaton

Electrical Pre-Tester

Sumter, SC · On-site

$14.50 - $18.25/hr

Inspect wiring and Test Switchboard product produced on all lines, according to testing work instructions and in accordance with applicable governmental requirements, to uncover product non ...

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Switchboard information

See Sumter, SC salary details

$7

$14

$21

How much do switchboard jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for switchboard in Sumter, SC is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.25 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.

Is it hard to be a switchboard operator?

Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.

What are popular job titles related to Switchboard jobs in Sumter, SC?

For Switchboard jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Sumter, SC look for?

The top searched job categories for Switchboard jobs in Sumter, SC are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Sumter, SC as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,029 per year, or $14.9 per hour.

Switchboard Operator

Columbia, SC • On-site

Medical University of South Carolina
See more jobs at Medical University of South Carolinaexternal

$14 - $17.50/hr

Part-time

Re-posted 27 days ago

Job description

Job Description Summary

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

PRN

Cost Center

CC000796 COL - Cashiering (DMC)

Pay Rate Type

Hourly

Pay Grade

Health-23

Scheduled Weekly Hours

16

Work Shift

Job Description

Entity/Organization: MUHA (Medical University Hospital Authority/Medical Center)

Hours Per Week:

FLSA Status:

Job Description/Summary: Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.

Operates entire Telecommunications System PBX switchboard which includes paging of personnel and physicians, paging appropriate emergency codes and notifying personnel. Answers incoming calls. Places outgoing calls as needed. Announces the ending of visiting hours. Operates portable paging equipment when contact is made by security staff. Announces fire drills, actual fire alarms, disaster drills and actual disasters when required. Establishes a positive contact with the public by communicating precise information to families and visitors.

Minimum Training and Education:Education: High School Degree or Equivalent Work Experience: 0-6months

Physical Requirements:Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) *(Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)*

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 1 year

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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