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Support Technician Jobs (NOW HIRING)

CRI-Help Inc

$25 - $26/hr

Overnight Detox Support Technician - Substance Use Disorder Treatment BASIC FUNCTION * Monitor and provide leadership and supervision to clients during Detoxification. RESPONSIBILITIES * Assist with ...

Automated Systems, Inc.

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Technical Support Technician

Kenosha, WI · On-site

$25 - $40/hr

Technical Support Technician Location: Kenosha County, WI, Onsite Contract: 18+ Months Duration Shift Schedule: Rotating 24/7 Coverage (Days, Nights, Weekends, and Holidays) Automated Systems, Inc ...

Remet Corporation

Wax Support Technician

Utica, NY · On-site

$20 - $24/hr

Wax Support Technician We are seeking a detail-oriented Wax Support Technician to support the production, quality, and technical performance of specialty wax products used in manufacturing ...

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iM3 Inc

Support Technician

Vancouver, WA · On-site

$23 - $25/hr

Consequently, all technicians are required to wear radiation badges during the testing or quality assurance of repaired digital generators* DUTIES AND RESPONSIBILITIES * Provide product support ...

TidalHealth

Clinical Support Technician

Seaford, DE · On-site

$17.41 - $24.37/hr

Clinical Support Technician Position Summary Under the specific direction of the Nurse, the Clinical Support Technician performs a variety of functions that support patient care within the unit. The ...

Noblesoft Technologies

Onsite Support Technician

Raymond, OH · On-site

$20 - $23/hr

Role :- Onsite Support Technician Location :- Raymond, Ohio(Onsite) Note :-please submit senior profiles minimum experience 15+yrs. - As an Onsite Support Technician with minimum of one to three ...

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ELLWOOD Groups

Support Technician III

New Castle, PA · On-site

Summary The Support Technician III provides advanced technical support and serves as an escalation resource for complex issues involving hardware, software, networking, and enterprise systems. In ...

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Support Technician information

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$12

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$42

How much do support technician jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some typical challenges a Support Technician faces when troubleshooting customer issues remotely?

Support Technicians often encounter challenges when diagnosing and resolving issues without direct access to the user's environment. Communication can be a hurdle, as they must rely on customers to accurately describe problems and follow instructions. Additionally, remote troubleshooting requires strong analytical skills to quickly identify the root cause and adapt solutions for various systems or setups. Successful Support Technicians develop patience, clear communication, and resourcefulness to overcome these challenges while maintaining a positive customer experience.

What are Support Technicians?

Support Technicians are IT professionals who assist users with technical issues related to computer hardware, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and often guide users through steps to resolve issues remotely or in person. Their role is vital in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Support Technicians may also be responsible for installing equipment, updating software, and maintaining IT documentation.

What are the key skills and qualifications needed to thrive as a Support Technician, and why are they important?

To thrive as a Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help build rapport with users and handle challenging situations. These skills and qualities are crucial for ensuring timely technical support, minimizing system downtime, and maintaining user satisfaction.

What is the difference between Support Technician vs Help Desk Technician?

AspectSupport TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, technical support in various settingsHelp desk, remote or on-site support
Industry UsageIT, technical support, hardware/software troubleshootingIT support, customer service, troubleshooting
Common Search IntentTechnical support roles, hardware/software issuesCustomer support, troubleshooting, remote assistance

Support Technicians and Help Desk Technicians both provide technical support, but Support Technicians often handle more hands-on hardware and network issues on-site, while Help Desk Technicians typically focus on remote troubleshooting and customer service. Both roles require similar certifications and are essential in IT support environments.

More about Support Technician jobs
What cities are hiring for Support Technician jobs? Cities with the most Support Technician job openings:
What are the most commonly searched types of Support Technician jobs? The most popular types of Support Technician jobs are:
Who are the top companies hiring for Support Technician jobs? The top employers for Support Technician jobs are:
What states have the most Support Technician jobs? States with the most job openings for Support Technician jobs include:
What job categories do people searching Support Technician jobs look for? The top searched job categories for Support Technician jobs are:
Support Technician jobs near you
Infographic showing various Support Technician job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Executive Support Technician

Executive Support Technician

Software Technology Inc

Deerfield, IL • On-site

Other

Posted 28 days ago

Job description

Executive Support Technician

The Executive Support Technician provides technical support to internal and external customers. This role serves as a subject matter expert in their specific areas of support.

The Executive Support Technician will provide white-glove, concierge service for CDW Executive Council members and their assistants. This service includes but is not limited to the support of executive meetings, home offices, and media and conference events by managing all aspects of planning, setup, and facilitation of technical logistics. This resource must be extremely polished, able to interact with executives, understand their sense of urgency, and have excellent verbal and written communication skills in accordance with outstanding organizational and project management skills.

Key Areas of Responsibility
  • Provide first class customer support to key stakeholders.
  • Identify, document, and recommend ways to streamline process and improve efficiency.
  • Follow existing guidelines and processes.
  • Serve as a subject matter expert for existing coworkers. Manage complex technical issues.
Other Responsibilities
  • On-site, off-site, and telephone support for all technology.
  • Primary support contact for key technology such as printers, laptops, desktop and mobile devices as their use pertains to defined executives and their support staff.
  • Experienced in communications and audio-visual collaboration technology (Cisco video conferencing, WebEx, MS Teams, etc.)
  • Management of desktop technology-related research projects.
  • Resolve problems through research or consulting with the appropriate technical personnel as necessary.
  • Researching, testing, and evaluating new technology products and solutions Identification and recommendation of process improvements.
  • Training of backup Executive Support Personnel.
Education and/or Experience Qualifications
  • High School Diploma or equivalent and 4 years of experience in IT related field, OR
  • Associate's degree and 2 years of experience in IT related field.
Required Qualifications
  • Apple Certification or 3+ years managing and deploying Apple devices in an enterprise environment.
  • Ability to work independently and with minimal supervision.
  • Demonstrated organization, multi-tasking, and time management skills.
  • Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership.
  • Strong ability to multitask and manage multiple issues at once.
  • Strong attention to detail Strong interpersonal skills.
  • Ability to write and present information and documentation.
  • 3 years experience leading desktop related projects or initiatives that are large in scope or scale.
  • Flexible working hours and must be willing to respond to on-call after hours for support.
  • Lift up to 50 lbs, with or without assistance, on occasion.
  • Lift up to 20 lbs, unassisted on a regular basis.
  • 3 years experience: providing in-person, walk-up or remote support, installing/uninstalling PC and Apple hardware, performing mass workstation deployment and migrations.

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