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Support Technician Jobs (NOW HIRING)

elevate

Support Technician

Richland, WA

$30K - $42K/yr

Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service. Job functions are focused on the workstation ...

TidalHealth

Laboratory Support Technician

Berlin, MD

$17.74 - $25.72/hr

Laboratory Support Technician Position Summary We are actively seeking a Laboratory Support Technician who will be responsible for the identification, collection, and transport of blood for patients ...

TidalHealth

Laboratory Support Technician

Berlin, MD

$17.74 - $25.72/hr

Laboratory Support Technician Position Summary We are actively seeking a Laboratory Support Technician who will be responsible for the identification, collection, and transport of blood for patients ...

Eaglesun Systems

System Support Technician

Gallup, NM · On-site

$50K - $70K/yr

System Support Technician Summary: If you are a motivated and persuasive individual interested in a rewarding new career in technical support of desktop computers, applications, and related ...

SAN LUIS VALLEY HEALTH

Support Technician

Alamosa, CO · On-site

$15.16 - $19.79/hr

As a Support Technician you will perform routine duties in supporting nursing staff and caring for hospitalized patients. What You'll Need: * High School or GED * Basic Life Support - American Heart ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician II is the face of IT throughout WMC and is responsible for rendering basic and advanced level technical support to the end user community. Support duties include computer ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician II is the face of IT throughout WMC and is responsible for rendering basic and advanced level technical support to the end user community. Support duties include computer ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering technical support to the end user community. Support duties include computer equipment installation ...

Westchester Medical Center

Support Technician I

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician I is the face of IT throughout WMC; they are responsible for rendering technical support to the end user community. Support duties include computer equipment installation ...

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$100K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on 24x7 operational support in a Microsoft Azure environment. Multiple fixed ...

myschdayforce

Support Technician

Houston, TX

We are currently seeking a full-time IT Support Technician responsible for offering support and technical assistance to end users who are using software, hardware, or other computer systems and need ...

Leidos

Support Technician

$45K - $82K/yr

Leidos is seeking a Support Technician to provide Level 1 customer support for the CDC Division of HIV Prevention (DHP) data management and analytics environment. This role supports the DHP Help Desk ...

Leidos

Support Technician

Atlanta, GA · On-site

$45K - $82K/yr

Leidos is seeking a Support Technician to provide Level 1 customer support for the CDC Division of HIV Prevention (DHP) data management and analytics environment. This role supports the DHP Help Desk ...

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Support Technician information

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$12

$25

$42

How much do support technician jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some typical challenges a Support Technician faces when troubleshooting customer issues remotely?

Support Technicians often encounter challenges when diagnosing and resolving issues without direct access to the user's environment. Communication can be a hurdle, as they must rely on customers to accurately describe problems and follow instructions. Additionally, remote troubleshooting requires strong analytical skills to quickly identify the root cause and adapt solutions for various systems or setups. Successful Support Technicians develop patience, clear communication, and resourcefulness to overcome these challenges while maintaining a positive customer experience.

What are Support Technicians?

Support Technicians are IT professionals who assist users with technical issues related to computer hardware, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and often guide users through steps to resolve issues remotely or in person. Their role is vital in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Support Technicians may also be responsible for installing equipment, updating software, and maintaining IT documentation.

What are the key skills and qualifications needed to thrive as a Support Technician, and why are they important?

To thrive as a Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help build rapport with users and handle challenging situations. These skills and qualities are crucial for ensuring timely technical support, minimizing system downtime, and maintaining user satisfaction.

What is the difference between Support Technician vs Help Desk Technician?

AspectSupport TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, technical support in various settingsHelp desk, remote or on-site support
Industry UsageIT, technical support, hardware/software troubleshootingIT support, customer service, troubleshooting
Common Search IntentTechnical support roles, hardware/software issuesCustomer support, troubleshooting, remote assistance

Support Technicians and Help Desk Technicians both provide technical support, but Support Technicians often handle more hands-on hardware and network issues on-site, while Help Desk Technicians typically focus on remote troubleshooting and customer service. Both roles require similar certifications and are essential in IT support environments.

More about Support Technician jobs
What cities are hiring for Support Technician jobs? Cities with the most Support Technician job openings:
What are the most commonly searched types of Support Technician jobs? The most popular types of Support Technician jobs are:
Who are the top companies hiring for Support Technician jobs? The top employers for Support Technician jobs are:
What states have the most Support Technician jobs? States with the most job openings for Support Technician jobs include:
What job categories do people searching Support Technician jobs look for? The top searched job categories for Support Technician jobs are:
Support Technician jobs near you
Infographic showing various Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Support Technician

Support Technician

elevate

Richland, WA

$30K - $42K/yr

Other

Medical, PTO

Posted 17 days ago

Job description

If you have a knack for problem solving and innovation then elevate might be for you. Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service. Job functions are focused on the workstation, basic server, and printing level of network installation and troubleshooting.

Must have advanced working knowledge of personal computers and basic networking essentials to include past and present software packages. Prior experience and college degree preferred. Must have or obtain Microsoft Windows 7 within 90 days after start of employment, Office 365, and Cisco Routing & Switching Tech Certification within the first year.

After hours and on-call work required. Starting salary range is $30K-$42K (based on experience) Benefits include: * Health Insurance * Paid vacation * Paid holidays * Training and certifications

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