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Executive Support Technician Jobs (NOW HIRING)

Executive Support Technician

Rahway, NJ ยท On-site

$42K - $48K/yr

Executive End User Support Technician Highly polished Executive End User Support Specialist to provide white-glove technical support to senior leadership team which consists of about 400 users ...

Job Responsibilities โ€ข Provide white-glove executive support for C-suite leaders and executives, ensuring prompt resolution of technology issues with minimal business disruption. Support includes ...

Desktop Support Technician

Austin, TX ยท On-site

$23 - $25/hr

The Client has issued a request for a Desktop Support Technician to provide hands-on desktop support, executive support, hardware and software troubleshooting, local technical leadership, and day-to ...

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Executive Support Technician information

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How much do executive support technician jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for executive support technician in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.60 per hour, depending on experience, location, and employer.

What is an executive support technician?

Executive Support Technicians are IT professionals who provide specialized technical support to high-level executives and senior management within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up devices, managing confidential information, and ensuring seamless operation of technology for executives. They also coordinate with other IT teams to resolve complex issues quickly and may offer support both in-person and remotely. Due to the nature of their clients, they must be discreet, responsive, and highly knowledgeable about advanced technology solutions.

What are the key skills and qualifications needed to thrive as an executive support technician, and why are they important?

To thrive as an Executive Support Technician, you need strong technical troubleshooting abilities, in-depth knowledge of operating systems and hardware, and experience with supporting senior-level executives, often backed by relevant IT certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote support tools, enterprise communication systems, and mobile device management platforms is typically required. Excellent interpersonal skills, discretion, and the ability to remain calm under pressure set outstanding candidates apart. These competencies ensure seamless executive productivity, quick resolution of critical technical issues, and maintain confidentiality in high-stakes business environments.

What are some common challenges faced by executive support technicians when supporting C-level executives, and how can they be addressed?

Executive Support Technicians often encounter challenges such as managing high-pressure situations, handling urgent technical issues with minimal downtime, and maintaining confidentiality while supporting C-level executives. To address these, technicians must have excellent problem-solving skills, prioritize tasks effectively, and communicate clearly and discreetly. Building strong relationships with executives and staying up to date with the latest technology trends can also help anticipate and resolve issues proactively.

What is the difference between Executive Support Technician vs Help Desk Technician?

AspectExecutive Support TechnicianHelp Desk Technician
CredentialsCompTIA A+, Microsoft certificationsCompTIA A+, basic certifications
Work EnvironmentCorporate offices, executive supportCall centers, IT support desks
Employer & IndustryBusinesses, corporate sectorsIT service providers, organizations
Common Search & ComparisonYesYes

Executive Support Technicians focus on providing specialized technical assistance to executives, often handling sensitive information and high-priority tasks. Help Desk Technicians support a broader user base, troubleshooting general IT issues across an organization. While both roles require similar certifications and work in IT support environments, Executive Support Technicians typically work more closely with senior management and handle more complex or confidential issues.

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What cities are hiring for Executive Support Technician jobs?

Cities with the most Executive Support Technician job openings:

What states have the most Executive Support Technician jobs?

States with the most job openings for Executive Support Technician jobs include:

What job categories do people searching Executive Support Technician jobs look for?

The top searched job categories for Executive Support Technician jobs are:

Infographic showing various Executive Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,653 per year, or $20.5 per hour.

Executive Support Technician

Deerfield, IL โ€ข On-site

Other

Re-posted 22 days ago


Job description

Executive Support Technician

The Executive Support Technician provides technical support to internal and external customers. This role serves as a subject matter expert in their specific areas of support.

The Executive Support Technician will provide white-glove, concierge service for CDW Executive Council members and their assistants. This service includes but is not limited to the support of executive meetings, home offices, and media and conference events by managing all aspects of planning, setup, and facilitation of technical logistics. This resource must be extremely polished, able to interact with executives, understand their sense of urgency, and have excellent verbal and written communication skills in accordance with outstanding organizational and project management skills.

Key Areas of Responsibility
  • Provide first class customer support to key stakeholders.
  • Identify, document, and recommend ways to streamline process and improve efficiency.
  • Follow existing guidelines and processes.
  • Serve as a subject matter expert for existing coworkers. Manage complex technical issues.
Other Responsibilities
  • On-site, off-site, and telephone support for all technology.
  • Primary support contact for key technology such as printers, laptops, desktop and mobile devices as their use pertains to defined executives and their support staff.
  • Experienced in communications and audio-visual collaboration technology (Cisco video conferencing, WebEx, MS Teams, etc.)
  • Management of desktop technology-related research projects.
  • Resolve problems through research or consulting with the appropriate technical personnel as necessary.
  • Researching, testing, and evaluating new technology products and solutions Identification and recommendation of process improvements.
  • Training of backup Executive Support Personnel.
Education and/or Experience Qualifications
  • High School Diploma or equivalent and 4 years of experience in IT related field, OR
  • Associate's degree and 2 years of experience in IT related field.
Required Qualifications
  • Apple Certification or 3+ years managing and deploying Apple devices in an enterprise environment.
  • Ability to work independently and with minimal supervision.
  • Demonstrated organization, multi-tasking, and time management skills.
  • Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership.
  • Strong ability to multitask and manage multiple issues at once.
  • Strong attention to detail Strong interpersonal skills.
  • Ability to write and present information and documentation.
  • 3 years experience leading desktop related projects or initiatives that are large in scope or scale.
  • Flexible working hours and must be willing to respond to on-call after hours for support.
  • Lift up to 50 lbs, with or without assistance, on occasion.
  • Lift up to 20 lbs, unassisted on a regular basis.
  • 3 years experience: providing in-person, walk-up or remote support, installing/uninstalling PC and Apple hardware, performing mass workstation deployment and migrations.