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Executive Support Technician Jobs (NOW HIRING)

IT1

Desktop Support Technician II

San Diego, CA · On-site

$21.50 - $27.25/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

Sullihosting, Inc.

$34K - $43K/yr

Technical Support Technician Office Location: Remote Offices, Long Island, and New York City ... Requirements / Essential Duties Ability to call on and word directly with C level executives in ...

Mercy

Sr. Executive Support Specialist/VCC onsite

The position builds on the core Service Center Technician role while introducing advanced responsibilities aligned to executive support, onsite troubleshooting, and continuous service improvement.

nVent

IT Executive Support Specialist

Saint Louis Park, MN · On-site

$62K - $116K/yr

Maintain knowledge base articles to assist other technicians. * Identify appropriate assignment ... Executive's, Presidents, and VPs * Ideally 5+ years supporting Windows and iOS environments in ...

nVent

IT Executive Support Specialist

Saint Louis Park, MN · On-site

$62K - $116K/yr

Maintain knowledge base articles to assist other technicians. * Identify appropriate assignment ... Executive's, Presidents, and VPs * Ideally 5+ years supporting Windows and iOS environments in ...

Mercy

Sr. Executive Support Specialist/VCC onsite

The position builds on the core Service Center Technician role while introducing advanced responsibilities aligned to executive support, onsite troubleshooting, and continuous service improvement.

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How much do executive support technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for executive support technician in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an executive support technician, and why are they important?

To thrive as an Executive Support Technician, you need strong technical troubleshooting abilities, in-depth knowledge of operating systems and hardware, and experience with supporting senior-level executives, often backed by relevant IT certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote support tools, enterprise communication systems, and mobile device management platforms is typically required. Excellent interpersonal skills, discretion, and the ability to remain calm under pressure set outstanding candidates apart. These competencies ensure seamless executive productivity, quick resolution of critical technical issues, and maintain confidentiality in high-stakes business environments.

What are some common challenges faced by executive support technicians when supporting C-level executives, and how can they be addressed?

Executive Support Technicians often encounter challenges such as managing high-pressure situations, handling urgent technical issues with minimal downtime, and maintaining confidentiality while supporting C-level executives. To address these, technicians must have excellent problem-solving skills, prioritize tasks effectively, and communicate clearly and discreetly. Building strong relationships with executives and staying up to date with the latest technology trends can also help anticipate and resolve issues proactively.

What is an executive support technician?

Executive Support Technicians are IT professionals who provide specialized technical support to high-level executives and senior management within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up devices, managing confidential information, and ensuring seamless operation of technology for executives. They also coordinate with other IT teams to resolve complex issues quickly and may offer support both in-person and remotely. Due to the nature of their clients, they must be discreet, responsive, and highly knowledgeable about advanced technology solutions.

What is the difference between Executive Support Technician vs Help Desk Technician?

AspectExecutive Support TechnicianHelp Desk Technician
CredentialsCompTIA A+, Microsoft certificationsCompTIA A+, basic certifications
Work EnvironmentCorporate offices, executive supportCall centers, IT support desks
Employer & IndustryBusinesses, corporate sectorsIT service providers, organizations
Common Search & ComparisonYesYes

Executive Support Technicians focus on providing specialized technical assistance to executives, often handling sensitive information and high-priority tasks. Help Desk Technicians support a broader user base, troubleshooting general IT issues across an organization. While both roles require similar certifications and work in IT support environments, Executive Support Technicians typically work more closely with senior management and handle more complex or confidential issues.

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What cities are hiring for Executive Support Technician jobs?

Cities with the most Executive Support Technician job openings:

What states have the most Executive Support Technician jobs?

States with the most job openings for Executive Support Technician jobs include:

What job categories do people searching Executive Support Technician jobs look for?

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Executive Support Technician jobs near you
Infographic showing various Executive Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,653 per year, or $20.5 per hour.

Desktop Support Technician II

IT1

San Diego, CA • On-site

$21.50 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Desktop Support Technician to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country.

Are you passionate about technology, customer service, and creating exceptional user experiences? We're seeking a Desktop Support Technician II to serve as a trusted technology partner at one of our valued client locations. In this highly visible role, you'll represent both our organization and our client, delivering responsive, professional IT support that keeps employees productive and business operations running smoothly.

This position goes beyond traditional desktop support. You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure seamless operation of conference rooms, meetings, and special events. Success in this role requires a blend of technical expertise, professionalism, and a customer-first mindset.

The ideal candidate thrives in a client-facing environment, takes ownership of challenges, and enjoys building strong relationships with end users. If you're known for your ability to solve problems, communicate effectively, and deliver a true "white-glove" support experience, we'd love to meet you.

Join a team where you'll have the opportunity to make an immediate impact, work directly with business leaders, and serve as a key technology resource within a dynamic client environment.

Requirements

Key Responsibilities

  • Customer Service & End-User Support
    • Provide responsive, professional, and courteous technical support to all end users
    • Deliver a high-quality customer experience by communicating clearly and setting expectations
    • Maintain ownership of incidents and service requests from initiation through resolution
    • Ensure timely updates and accurate documentation within the ticketing system
  • VIP / Executive Support
    • Provide white-glove technical support to executive leadership and VIP users
    • Anticipate and proactively address technical needs to minimize downtime
    • Maintain a high degree of professionalism, discretion, and urgency when handling executive requests
    • Support executive workstations, mobile devices, and conference room setups with minimal disruption
  • Event & Meeting Support
    • Provide technical support for meetings, conferences, and special events
    • Set up and troubleshoot:
      • Conference room technology
      • Audio/visual systems
      • Collaboration tools (Teams, conferencing platforms)
    • Ensure smooth operation of technology during live events and quickly resolve issues as they arise
  • Technical Troubleshooting (Hardware & Software)
  • Diagnose and resolve issues related to:
    • Windows operating systems
    • Standard business applications
    • Network connectivity and user access
  • Perform installation, configuration, and maintenance of desktops, laptops, and peripherals
  • Troubleshoot and support:
    • Printers and secure print systems
    • Docking stations, monitors, and accessories
  • Escalate complex issues to appropriate teams while maintaining ownership
  • Endpoint & Device Support
  • Support device lifecycle activities, including:
    • Imaging and device deployment
    • Hardware replacements and refresh programs
    • Onboarding/offboarding setup and equipment provisioning
  • Ensure endpoints are configured according to enterprise standards
  • Operational Support & Documentation
  • Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks
  • Maintain accurate and complete ticket documentation for all work performed
  • Follow established policies, procedures, and escalation processes
  • Contribute to knowledge base articles and process documentation

 

Required Qualifications

 

  • 2–5+ years of experience in desktop or end-user support
  • Experience supporting Windows-based environments and enterprise applications
  • Hands-on experience with hardware troubleshooting (desktops, laptops, printers, peripherals)
  • Familiarity with IT ticketing systems (e.g., ServiceNow or similar)
  • Strong customer service and communication skills

 

Preferred Qualifications

 

  • Experience with endpoint management tools (e.g., Intune, MECM/SCCM)
  • Experience supporting executive/VIP users in a corporate environment
  • Relevant certifications (CompTIA A+, Network+, ITIL Foundation)
  • Experience in regulated industries (e.g., financial services)

 

Location:

Location: Onsite — Irving, TX, San Diego, CA, Las Vegas, NV, or Columbus, OH

This is a one-year duration position.

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • 401(k) Plan with employer match
  • Onsite Fitness Center