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Executive Support Technician Jobs (NOW HIRING)

PepsiCo

Plano Executive Support Team Lead

Plano, TX · On-site

$93K - $156K/yr

Executive Support technician responsible for ensuring pretesting and meeting support of all web conferencing software used by Executives. * Guide users through IT processes, applications, and end ...

iT1

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

IT1

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ... Provide audio/visual setup, troubleshooting, and live meeting support for executive and VIP ...

iT1

Desktop Support Technician II

Columbus, OH

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

iT1

Desktop Support Technician II

Irving, TX

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

iT1

Desktop Support Technician II

San Diego, CA

$21.50 - $27.25/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

iT1

Desktop Support Technician II

San Diego, CA · On-site

$21.50 - $27.25/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

IT1

Desktop Support Technician II

Irving, TX · On-site

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

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Executive Support Technician information

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How much do executive support technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for executive support technician in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an executive support technician, and why are they important?

To thrive as an Executive Support Technician, you need strong technical troubleshooting abilities, in-depth knowledge of operating systems and hardware, and experience with supporting senior-level executives, often backed by relevant IT certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote support tools, enterprise communication systems, and mobile device management platforms is typically required. Excellent interpersonal skills, discretion, and the ability to remain calm under pressure set outstanding candidates apart. These competencies ensure seamless executive productivity, quick resolution of critical technical issues, and maintain confidentiality in high-stakes business environments.

What are some common challenges faced by executive support technicians when supporting C-level executives, and how can they be addressed?

Executive Support Technicians often encounter challenges such as managing high-pressure situations, handling urgent technical issues with minimal downtime, and maintaining confidentiality while supporting C-level executives. To address these, technicians must have excellent problem-solving skills, prioritize tasks effectively, and communicate clearly and discreetly. Building strong relationships with executives and staying up to date with the latest technology trends can also help anticipate and resolve issues proactively.

What is an executive support technician?

Executive Support Technicians are IT professionals who provide specialized technical support to high-level executives and senior management within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up devices, managing confidential information, and ensuring seamless operation of technology for executives. They also coordinate with other IT teams to resolve complex issues quickly and may offer support both in-person and remotely. Due to the nature of their clients, they must be discreet, responsive, and highly knowledgeable about advanced technology solutions.

What is the difference between Executive Support Technician vs Help Desk Technician?

AspectExecutive Support TechnicianHelp Desk Technician
CredentialsCompTIA A+, Microsoft certificationsCompTIA A+, basic certifications
Work EnvironmentCorporate offices, executive supportCall centers, IT support desks
Employer & IndustryBusinesses, corporate sectorsIT service providers, organizations
Common Search & ComparisonYesYes

Executive Support Technicians focus on providing specialized technical assistance to executives, often handling sensitive information and high-priority tasks. Help Desk Technicians support a broader user base, troubleshooting general IT issues across an organization. While both roles require similar certifications and work in IT support environments, Executive Support Technicians typically work more closely with senior management and handle more complex or confidential issues.

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Executive Support Technician jobs near you
Infographic showing various Executive Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,653 per year, or $20.5 per hour.

Plano Executive Support Team Lead

PepsiCo

Plano, TX • On-site

$93K - $156K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

PepsiCo rating

7.5

Company rating: 7.5 out of 10

Based on 895 frontline employees who took The Breakroom Quiz

155th of 438 rated food and drinks producers

Job description

Overview
This role serves as the onsite Executive Support Lead based in Plano, acting as both the face of IT for the Plano HQ location and the voice of the customer within IT. It requires a strong blend of technical and business expertise, along with an executive-level customer service skill set. The individual must be able to effectively balance business requirements with IT standards while acting with urgency to support C-suite executives. Success in this role depends on the ability to navigate PepsiCo's business and technology processes efficiently and effectively.
Responsibilities
  • Primary support responsibilities for the top 15 PepsiCo Plano Based leaders and their executive administrators.
  • Primary responsibilities for all IT related projects where executive support is needed.
  • Primary responsibilities for support of large executive meetings.
  • Ensure proactive IT assistance for the c suite executives within PepsiCo.
  • Execute testing and implementation of all new technology utilized by Executives and their Admins
  • Serve as customer advocate and engage other IT teams managing and/or escalating issues through resolution.
  • Establish trust with customer base and maintain confidentiality.
  • Executive Support technician responsible for ensuring pretesting and meeting support of all web conferencing software used by Executives.
  • Guide users through IT processes, applications, and end-user tools.
  • 15% travel for meeting services support offsite supporting executive user base and meeting services with IT support.

Compensation and Benefits:
  • The expected compensation range for this position is between $93,500 - $156,450.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications
  • Minimum 7+ years IT support experience at a company of similar size and complexity as PepsiCo.
  • Minimum 3+ years supporting C Suite executives.

Mandatory Technical Skills:
  • Highly proficient with complete Microsoft tools suite.
  • Deep knowledge of configuring and supporting iOS mobile devices.
  • Experience supporting macOS and Windows environments, including executive endpoints, laptops, desktops, and productivity tools.
  • Strong IT troubleshooting skills and advanced understanding of laptop/desktop hardware support.
  • Solid technical skills with an overall understanding of networks and end user productivity tools to effectively understanding of network infrastructure to proficiently assist with troubleshooting.
  • College Degree or Technical certifications preferred.

Mandatory Non-Technical Skills:
  • Highly motivated individual who is organizationally savvy and possesses a strong executive presence.
  • Ability to coordinate and direct activities across multiple teams.
  • Strong team/project management abilities.
  • A strong leader with experience bringing others along.
  • Provide leadership presence among all levels within the organization.
  • Excellent communication both written and verbal including technical writing experience.
  • Ability to work well in a fast-paced environment, effectively multitask, and make quick & confident decisions.
  • Be empowered to make quick decisions.
  • Effectively work directly with all levels of associates handling all IT Operational requirements.
  • Must be Org Savvy and possess executive presence.
  • Be empowered to make quick and confident decisions.
  • Lead and influence both business and IT teams with no reporting lines.

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Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement.

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About PepsiCo

Sourced by ZipRecruiter

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Purchase, NY, US

Year founded

1965

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