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Support Technician Jobs in Fresno, CA (NOW HIRING)

Clark Bros Inc.

IT Support Technician

Fresno, CA · On-site

$21.25 - $29.25/hr

The IT Support Technician is responsible for providing technical assistance and support to employees, maintaining computer systems, and troubleshooting technical issues to ensure efficient operations.

Clark Bros Inc.

IT Support Technician

Fresno, CA · On-site

$21.25 - $29.25/hr

The IT Support Technician is responsible for providing technical assistance and support to employees, maintaining computer systems, and ensuring efficient operations. Responsibilities : • Provide ...

Clark Bros Inc

IT Support Technician

Fresno, CA · On-site

$25 - $45/hr

The IT Support Technician is responsible for providing technical assistance and support to employees across the organization. This role helps maintain the company's computer systems, hardware ...

Clark Bros Inc

IT Support Technician

Fresno, CA · On-site

$25 - $45/hr

The IT Support Technician is responsible for providing technical assistance and support to employees across the organization. This role helps maintain the company's computer systems, hardware ...

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Support Technician information

See Fresno, CA salary details

$12

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$41

How much do support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for support technician in Fresno, CA is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Technician, and why are they important?

To thrive as a Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help build rapport with users and handle challenging situations. These skills and qualities are crucial for ensuring timely technical support, minimizing system downtime, and maintaining user satisfaction.

What are some typical challenges a Support Technician faces when troubleshooting customer issues remotely?

Support Technicians often encounter challenges when diagnosing and resolving issues without direct access to the user's environment. Communication can be a hurdle, as they must rely on customers to accurately describe problems and follow instructions. Additionally, remote troubleshooting requires strong analytical skills to quickly identify the root cause and adapt solutions for various systems or setups. Successful Support Technicians develop patience, clear communication, and resourcefulness to overcome these challenges while maintaining a positive customer experience.

What are Support Technicians?

Support Technicians are IT professionals who assist users with technical issues related to computer hardware, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and often guide users through steps to resolve issues remotely or in person. Their role is vital in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Support Technicians may also be responsible for installing equipment, updating software, and maintaining IT documentation.

What is the difference between Support Technician vs Help Desk Technician?

AspectSupport TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, technical support in various settingsHelp desk, remote or on-site support
Industry UsageIT, technical support, hardware/software troubleshootingIT support, customer service, troubleshooting
Common Search IntentTechnical support roles, hardware/software issuesCustomer support, troubleshooting, remote assistance

Support Technicians and Help Desk Technicians both provide technical support, but Support Technicians often handle more hands-on hardware and network issues on-site, while Help Desk Technicians typically focus on remote troubleshooting and customer service. Both roles require similar certifications and are essential in IT support environments.

What are popular job titles related to Support Technician jobs in Fresno, CA? For Support Technician jobs in Fresno, CA, the most frequently searched job titles are:
What job categories do people searching Support Technician jobs in Fresno, CA look for? The top searched job categories for Support Technician jobs in Fresno, CA are:
What cities near Fresno, CA are hiring for Support Technician jobs? Cities near Fresno, CA with the most Support Technician job openings:
Support Technician jobs near you
Infographic showing various Support Technician job openings in Fresno, CA as of May 2026, with employment types broken down into 72% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $51,692 per year, or $24.9 per hour.
IT Support Technician

IT Support Technician

Clark Bros Inc.

Fresno, CA • On-site

$21.25 - $29.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Clark Bros, Inc. is a trusted leader in the construction industry with over 65 years of success. The IT Support Technician is responsible for providing technical assistance and support to employees, maintaining computer systems, and troubleshooting technical issues to ensure efficient operations.
Responsibilities:
• Provide technical support to employees for computer hardware, software, printers, mobile devices, and network-related issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, monitors, phones, and other office technology equipment.
• Assist with onboarding and offboarding employees, including setup and deactivation of user accounts, email access, and system permissions.
• Support Microsoft Office 365 applications, file sharing systems, and remote access tools.
• Respond to IT support requests in a timely and professional manner and maintain accurate records of issues and resolutions.
• Coordinate with vendors and service providers for equipment repairs, software licensing, and technical support when needed.
• Perform routine system maintenance, software updates, and equipment inventory tracking.
• Assist in maintaining cybersecurity best practices, including password management, multi-factor authentication, and user awareness.
• Support office and jobsite technology needs, including internet connectivity, conferencing equipment, and mobile devices.
• Collaborate with internal departments to identify technology needs and assist with implementation of IT solutions and process improvements.
• Prepare and maintain documentation related to IT procedures, equipment setup, and troubleshooting processes.
Qualifications:
Required:
• Associate degree, technical certification, or equivalent experience in Information Technology, Computer Science, or a related field preferred.
• Experience providing technical support in a professional office environment.
• Knowledge of computer hardware, operating systems, networking fundamentals, and troubleshooting techniques.
• Experience supporting Microsoft Office 365, Windows operating systems, and common business software applications.
• Familiarity with mobile device setup and support, including smartphones and tablets.
• Ability to diagnose and resolve technical issues efficiently with strong problem-solving skills.
• Effective teamwork, communication and interpersonal skills.
• Exceptional attention to detail and ability to manage multiple support requests simultaneously.
• Ability to maintain confidentiality and professionalism while supporting company systems and users.
Preferred:
• Experience with construction industry software and systems is preferred.
Company:
Clark Bros. Inc. Founded in 1930, the company is headquartered in Fresno, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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