Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
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Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
Desktop Support Engineer I
$25 - $27/hr
The Desktop Support Engineer is a key member of our IT team, serving as the front-line support for ... Primary point of contact for helpdesk calls. * Primary point of contact for chat support. Work ...
Desktop Support Engineer I
$25 - $27/hr
The Desktop Support Engineer is a key member of our IT team, serving as the front-line support for ... Primary point of contact for helpdesk calls. * Primary point of contact for chat support. Work ...
Desktop Support Engineer I
Del Rey, CA · On-site
$25 - $27/hr
The Desktop Support Engineer is a key member of our IT team, serving as the front-line support for ... Primary point of contact for helpdesk calls. * Primary point of contact for chat support. Work ...
Desktop Support Engineer I
Del Rey, CA · On-site
$25 - $27/hr
The Desktop Support Engineer is a key member of our IT team, serving as the front-line support for ... Primary point of contact for helpdesk calls. * Primary point of contact for chat support. Work ...
IT Helpdesk Technician II
Parlier, CA · On-site
$28.85 - $33.65/hr
Provide first-contact support for incoming requests by phone, web portal, email, and chat, ensuring ... Build help sheets and FAQs for end users, and contribute to our internal technician knowledge base.
IT Helpdesk Technician II
Parlier, CA · On-site
$28.85 - $33.65/hr
Provide first-contact support for incoming requests by phone, web portal, email, and chat, ensuring ... Build help sheets and FAQs for end users, and contribute to our internal technician knowledge base.
IT Helpdesk Technician II
Parlier, CA · On-site
$28.35 - $33.65/hr
Provide first-contact support for incoming requests by phone, web portal, email, and chat, ensuring ... Build help sheets and FAQs for end users, and contribute to our internal technician knowledge base.
IT Helpdesk Technician II
Parlier, CA · On-site
$28.35 - $33.65/hr
Provide first-contact support for incoming requests by phone, web portal, email, and chat, ensuring ... Build help sheets and FAQs for end users, and contribute to our internal technician knowledge base.
Information Technology Support Specialist
Fresno, CA · On-site
$27.20 - $32.65/hr
SUMMARY Provides responsive, professional technology support to organization staff by ... Prepares help desk, incident, asset, inventory, system performance, and service trend reports as ...
New
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Information Technology Support Specialist
Fresno, CA · On-site
$27.20 - $32.65/hr
SUMMARY Provides responsive, professional technology support to organization staff by ... Prepares help desk, incident, asset, inventory, system performance, and service trend reports as ...
New
Technology Specialist I (Kerman High School)
Kerman, CA · On-site
$24.15 - $28.83/hr
Respond to district helpdesk requests received by various methods (electronic mail, landline ... text, chat etc.) * Provides technical support to all District users * Installs a variety of ...
Technology Specialist I (Kerman High School)
Kerman, CA · On-site
$24.15 - $28.83/hr
Respond to district helpdesk requests received by various methods (electronic mail, landline ... text, chat etc.) * Provides technical support to all District users * Installs a variety of ...
IT Help Desk Administrator II - III
Madera, CA · On-site
$23 - $32/hr
This position helps provide company-wide support to employees located both in-house and remotely ... The IT Help Desk Administrator III assumes the duties and responsibilities of the IT Manager when ...
IT Help Desk Administrator II - III
Madera, CA · On-site
$23 - $32/hr
This position helps provide company-wide support to employees located both in-house and remotely ... The IT Help Desk Administrator III assumes the duties and responsibilities of the IT Manager when ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Help Tech Chat Support information
See Fresno, CA salary details
$26.8K - $30.3K
0% of jobs
$30.3K - $33.8K
3% of jobs
$37.3K is the 25th percentile. Wages below this are outliers.
$33.8K - $37.4K
22% of jobs
The median wage is $39.4K / yr.
$37.4K - $40.9K
43% of jobs
$40.9K - $44.4K
6% of jobs
$44.6K is the 75th percentile. Wages above this are outliers.
$44.4K - $47.9K
6% of jobs
$47.9K - $51.5K
6% of jobs
$51.5K - $55K
5% of jobs
$55K - $58.5K
3% of jobs
$58.5K - $62K
3% of jobs
$62K - $65.5K
1% of jobs
$26.8K
$43.2K
$65.5K
How much do help tech chat support jobs pay per year?
As of Aug 21, 2026, the average yearly pay for help tech chat support in Fresno, CA is $43,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,700.00 per year, depending on experience, location, and employer.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Fresno, CA?
For Help Tech Chat Support jobs in Fresno, CA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Fresno, CA look for?
The top searched job categories for Help Tech Chat Support jobs in Fresno, CA are:
What cities near Fresno, CA are hiring for Help Tech Chat Support jobs?
Cities near Fresno, CA with the most Help Tech Chat Support job openings:
$15 - $19.50/hr
Full-time
Re-posted 3 days ago
Job description
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.