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Help Tech Chat Support Jobs in Merced, CA (NOW HIRING)

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Ability to respond to customer requests with tact, diplomacy, and a sense of urgency. * 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college ...

California Dairies

Analyst, IT Business

Turlock, CA · On-site

Work with the Director of Application Services to help establish and promote a governance process ... Provide support and analysis which fits CDI's business, culture and team. Direct vendors and ...

California Dairies, Inc.

Analyst, IT Business

Visalia, CA · On-site

$86.22K - $129.04K/yr

Work with the Director of Application Services to help establish and promote a governance process ... Support the Director of Application Services in monitoring and analyzing the cost, utilization and ...

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Help Tech Chat Support information

See Merced, CA salary details

$28.5K

$45.9K

$69.7K

How much do help tech chat support jobs pay per year?

As of May 31, 2026, the average yearly pay for help tech chat support in Merced, CA is $45,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $49,600.00 per year, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Merced, CA? For Help Tech Chat Support jobs in Merced, CA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Merced, CA look for? The top searched job categories for Help Tech Chat Support jobs in Merced, CA are:
What cities near Merced, CA are hiring for Help Tech Chat Support jobs? Cities near Merced, CA with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
IT Support Specialist

IT Support Specialist

Teasdale Latin Foods

Atwater, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

IT SUPPORT SPECIALIST - ATWATER, CA
OVERVIEW:
This role will oversee incoming requests for hardware, software, network, and telephony issues, ensuring timely resolution or escalation to the appropriate teams. This role requires having strong analytical skills, technical expertise, and the ability to manage multiple tasks effectively. This role also requires assessing and prioritizing issue criticality, as well as communicating with leadership to ensure meeting business SLAs.
WHAT YOU'LL DO:
  • Incident Management:
    Act as the primary point of contact for IT issues, respond to incoming support requests via the ticketing system, and diagnose and resolve hardware, software, and network issues. Processing of Incident, Problems, Change, and IT requests (1st and 2nd level support)

  • Systems Administration:
    Administer user accounts, permissions, and security groups in Azure AD/Entra and M365.

  • Endpoint Management:
    Configure, deploy, and troubleshoot laptops, desktops, tablets, and peripherals (printers, scanners, and related hardware); manage OS imaging/patching via internal applications.

  • Application support:
    Support Microsoft Office 365, PowerPoint, Visio, VPN clients, and other software.

  • Documentation & Training:
    Create and maintain knowledge base articles; document all troubleshooting steps in ticketing systems.

  • Network Troubleshooting:
    Network connectivity issues, including TCP/IP, DNS, DHCP, VPN configurations, and IP-based telephony.

  • Escalation & Collaboration:
    Partner with Tier 3 and other IT team members or vendors on complex issues.

  • Ticket Management:
    Manage incoming ticket assessment and resolution. May require reporting on daily, weekly, and monthly ticket volume management.

WHAT YOU'LL NEED:
  • High School diploma or equivalency.

  • Ability to respond to customer requests with tact, diplomacy, and a sense of urgency.

  • 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college coursework

  • Demonstrated experience supporting Windows 11, Microsoft Office 365, Entra, and Active Directory in a corporate environment.

  • Ability to handle multiple tasks within a prescribed time period and adapt to frequent or unexpected changes in work responsibilities or processes.

  • A strong customer service orientation, with excellent listening, interpersonal, written, and oral communication skills.

  • Highly self-motivated and directed with strong analytical and organizational skills.

  • Highly detail-oriented with the ability to organize, schedule, and prioritize tasks and responsibilities, as well as certain departmental functions, to improve efficiency.

  • Experience working in a team-oriented, collaborative environment.

  • Ability to solve problems by considering multiple solutions to the same problem or multiple methods of arriving at a solution.

  • Travel is required as the job dictates.

  • Experience working with ticket tools and Incident, Problem, and Change Management processes (ITIL).

  • Experience performing Microsoft Entra and Microsoft Active Directory, AD Domains, and relevant tasks.

  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus.

WHY TEASDALE:
At Teasdale Latin Foods, our People Principles are all about Living LATIN.
What is LATIN, and how do I live it? Let us fill you in.
  • L is Learning. It emphasizes the importance of continuous learning and development within Teasdale and promotes a culture of curiosity, exploration, and acquiring new knowledge and skills.
  • A is Accountability. This encourages individuals to take ownership of their actions and responsibilities, promoting a sense of personal and collective accountability ensuring we understand how to achieve our goals.
  • T is Teamwork. It emphasizes the value of diverse perspectives, collective problem-solving, and synergy among team members, enabling us to achieve greater outcomes by leveraging the strengths and expertise of our employees.
  • I is Innovation. This promotes an environment where we are empowered to think outside the box, challenge the status quo, and seek innovative solutions to problems, fostering an atmosphere of adaptability and openness to change.
  • N is Nurturing. It emphasizes the importance of supporting and developing our employees' well-being, growth, and potential, showing that we care and are willing to invest in their long-term success and satisfaction.

We believe in finding the right people for the right roles and helping them to build careers. If this sounds like a place you'd like to be, hit apply!
Still not convinced? What about:
  • Day One - Health, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Matching Contributions at 60 Days
  • Career Growth Opportunities and Professional Development

If you are passionate about being the right kind of contributor, the point person of a fast-paced diverse workforce, and a steward of great tradition, come join the family. We want people who are up for a challenge. Let's live LATIN!

Apply