SAIC is seeking an Acquisition Support Engineer in Chantilly, VA to provide systems engineering and technical advisory (SETA) services to our Government customer in a dynamic System Program Office ...
SAIC is seeking an Acquisition Support Engineer in Chantilly, VA to provide systems engineering and technical advisory (SETA) services to our Government customer in a dynamic System Program Office ...
SAIC is seeking an Acquisition Support Engineer in Chantilly, VA to provide systems engineering and technical advisory (SETA) services to our Government customer in a dynamic System Program Office ...
SAIC is seeking an Acquisition Support Engineer in Chantilly, VA to provide systems engineering and technical advisory (SETA) services to our Government customer in a dynamic System Program Office ...
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Support Engineer information
See Virginia salary details
$16.44 - $21.08
4% of jobs
$21.08 - $25.72
9% of jobs
$29.55 is the 25th percentile. Wages below this are outliers.
$25.72 - $30.35
14% of jobs
$30.35 - $34.99
15% of jobs
The median wage is $37.16 / hr.
$34.99 - $39.63
17% of jobs
$39.63 - $44.26
16% of jobs
$44.39 is the 75th percentile. Wages above this are outliers.
$44.26 - $48.90
9% of jobs
$48.90 - $53.54
7% of jobs
$53.54 - $58.17
4% of jobs
$58.17 - $62.81
3% of jobs
$62.81 - $67.45
1% of jobs
$16
$39
$67
How much do support engineer jobs pay per hour?
As of Jun 23, 2026, the average hourly pay for support engineer in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?
To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.
What engineers make $500,000?
Senior support engineers with extensive experience, specialized skills, and certifications in areas like cloud computing, networking, or cybersecurity can reach salaries of $500,000 or more, especially in high-cost regions or large organizations. Achieving this level often requires leadership roles, performance bonuses, stock options, or profit sharing.
What are Support Engineers?
Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?
Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
What does a support engineer do?
A support engineer provides technical assistance to customers or internal teams by diagnosing and resolving hardware, software, or network issues. They often use troubleshooting tools, communicate solutions clearly, and may document cases for future reference, typically working in environments that require strong problem-solving skills and technical knowledge.
How much do support engineers make in the US?
Support engineers in the US typically earn an average salary ranging from $60,000 to $90,000 per year, depending on experience, location, and industry. Entry-level positions may start around $50,000, while experienced support engineers with specialized skills can earn over $100,000 annually.
How much does a support engineer make?
Support engineers in Texas typically earn an average salary ranging from $55,000 to $75,000 annually, depending on experience, certifications, and the industry. Entry-level positions may start lower, while experienced support engineers with specialized skills can earn higher wages and additional benefits.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Virginia? The most popular types of Support Engineer jobs in Virginia are:
What are popular job titles related to Support Engineer jobs in Virginia? For Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Virginia look for? The top searched job categories for Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Support Engineer jobs? Cities in Virginia with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in VA? For Support Engineer jobs in VA, the most frequently searched job titles are:
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SAIC rating
7.8
Based on 78 frontline employees who took The Breakroom Quiz
69th of 204 rated it services
Job description
Job ID: T2601356
Location: Chantilly, VA, US
Date Posted: 2026-03-05
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS.SCI_wPoly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
?
SAIC is seeking an Acquisition Support Engineer in Chantilly, VA to provide systems engineering and technical advisory (SETA) services to our Government customer in a dynamic System Program Office (SPO) at the National Reconnaissance Office (NRO). You will be critical in supporting the development and execution of an acquisition plan for a major satellite program. You will drive the process to develop the plan in a timely manner and then shepherd the plan through the socialization and formal approval process. The job requires familiarity with the NRO organization, major acquisition processes, and satellite systems.
Job Responsibilities:
Qualifications
?
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
Location: Chantilly, VA, US
Date Posted: 2026-03-05
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: TS.SCI_wPoly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE
Description
?
SAIC is seeking an Acquisition Support Engineer in Chantilly, VA to provide systems engineering and technical advisory (SETA) services to our Government customer in a dynamic System Program Office (SPO) at the National Reconnaissance Office (NRO). You will be critical in supporting the development and execution of an acquisition plan for a major satellite program. You will drive the process to develop the plan in a timely manner and then shepherd the plan through the socialization and formal approval process. The job requires familiarity with the NRO organization, major acquisition processes, and satellite systems.
Job Responsibilities:
- Support the development of an acquisition plan a major satellite program.
- Provide expert advice to the Program Director, Program Managers and Contracting Staff regarding acquisition strategies, contracting, budgeting, and execution.
- Provide contracting assistance to technical personnel involved in development of statement of work or data deliverable requirements for variety of pre-award and/or post-award procurement actions (e.g., Requirement, SOW, CDRLs, Incentive Plans, etc.)
- Develop documents and briefings to communicate status, recommendations, and approach.
- Support the Contract Officer Technical Representatives (COTRs) and Developers by coordinating with other acquisition domain SMEs and program stakeholders to develop, modify, and maintain contract documentation (award fee, period of performance extensions, and admin modifications etc.)
- Assist with contract negotiation, price reasonableness determination, administration, and termination procedures.
- Draft technical evaluations and function as an advisor in source selections.
- Provide technical and programmatic assessments of contractor designs and milestone reviews to assess progress, risks and issues, and the ability to achieve mission requirements.
- Monitor & evaluate contractor performance for compliance with contract terms/conditions & ensures timely submission of contract deliverables.
- Review Contract Data Requirements List (CDRL) deliverables to ensure content, accuracy, and sufficiency to meet program requirements and objectives.
- Participate in program reviews and technical interchange meetings.
Qualifications
?
- Bachelor's degree in Business, Physics, Engineering, Mathematics or related discipline with 14+ years related experience, or Master's degree in Business, Physics, Electrical Engineering, Mathematics or related discipline 10+ years related experience; Master's degree and 9 years or more experience; PhD or JD and 7 years or more experience.
- Familiarity with defense and intelligence acquisition, budget planning and contracting.
- TS/SCI with polygraph.
- Excellent interpersonal, leadership, programmatic, and problem solving skills.
- Strong briefing and writing skills.
- A demonstrated ability to be effective in a fast-paced, dynamic, and energetic environment.
- Experience developing acquisition strategies and plans for major satellite programs.
- Worked at the NRO in a major satellite program and understands the NRO organization, major acquisition processes, and satellite systems.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .
About Science Applications International
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