Lab IT Support Engineer
Livonia, MI · On-site
Lab IT Support Engineer / Laboratory IT Specialist Location: Livonia, MI (Onsite) Duration: FULL TIME Job Summary: The Lab IT Support Engineer is responsible for maintaining and supporting laboratory ...
Lab IT Support Engineer
Livonia, MI · On-site
Lab IT Support Engineer / Laboratory IT Specialist Location: Livonia, MI (Onsite) Duration: FULL TIME Job Summary: The Lab IT Support Engineer is responsible for maintaining and supporting laboratory ...
AVL Mobility Technologies Inc offers a job in the United States (US) as Simulation Support Engineer II AVL Mobility Technologies, Inc. (MTI) forges new ideas, creating exciting breakthroughs, and ...
AVL Mobility Technologies Inc offers a job in the United States (US) as Simulation Support Engineer II AVL Mobility Technologies, Inc. (MTI) forges new ideas, creating exciting breakthroughs, and ...
3DX PLM Support engineer
Dearborn, MI · On-site
3DX PLM Support Engineer Location: Fully onsite. Dearborn, MI JD: 1. L1 / L2 Support Operations * Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents and ...
Quick apply
3DX PLM Support engineer
Dearborn, MI · On-site
3DX PLM Support Engineer Location: Fully onsite. Dearborn, MI JD: 1. L1 / L2 Support Operations * Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents and ...
As a Client Support Engineer, you will be the primary face of Thrive, fully embedded within a single enterprise client's environment. Your primary responsibility will be to set up iPads and other ...
Quick apply
As a Client Support Engineer, you will be the primary face of Thrive, fully embedded within a single enterprise client's environment. Your primary responsibility will be to set up iPads and other ...
AVL Mobility Technologies Inc offers a job in the United States (US) as Simulation Support Engineer II AVL Mobility Technologies, Inc. (MTI) forges new ideas, creating exciting breakthroughs, and ...
AVL Mobility Technologies Inc offers a job in the United States (US) as Simulation Support Engineer II AVL Mobility Technologies, Inc. (MTI) forges new ideas, creating exciting breakthroughs, and ...
Customer Support Engineer - Level 1 About K Group Companies K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating ...
Customer Support Engineer - Level 1 About K Group Companies K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating ...
As a Client Support Engineer, you will be the primary face of Thrive, fully embedded within a single enterprise client's environment. Your primary responsibility will be to set up iPads and other ...
As a Client Support Engineer, you will be the primary face of Thrive, fully embedded within a single enterprise client's environment. Your primary responsibility will be to set up iPads and other ...
As a Client Support Engineer, you will be the primary face of Thrive, fully embedded within a single enterprise client's environment. Your primary responsibility will be to set up iPads and other ...
As a Client Support Engineer, you will be the primary face of Thrive, fully embedded within a single enterprise client's environment. Your primary responsibility will be to set up iPads and other ...
Customer Support Engineer - Level 1 About K Group Companies K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating ...
Quick apply
Customer Support Engineer - Level 1 About K Group Companies K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating ...
Customer Support Engineer - Level 1 About K Group Companies K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating ...
Customer Support Engineer - Level 1 About K Group Companies K Group Companies is a locally owned and operated master integrator headquartered in Grand Rapids, Michigan, with a proud history dating ...
The Senior Avionics Support Engineer is responsible for delivering high-quality technical support to both internal and external customers for communication and surveillance avionics products ...
Quick apply
The Senior Avionics Support Engineer is responsible for delivering high-quality technical support to both internal and external customers for communication and surveillance avionics products ...
The Senior Avionics Support Engineer is responsible for delivering high-quality technical support to both internal and external customers for communication and surveillance avionics products ...
The Senior Avionics Support Engineer is responsible for delivering high-quality technical support to both internal and external customers for communication and surveillance avionics products ...
3DX PLM Support engineer
Allen Park, MI · On-site
3DX PLM Support Engineer Location: Fully onsite. Dearborn, MI JD: 1. L1 / L2 Support Operations • Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents and ...
3DX PLM Support engineer
Allen Park, MI · On-site
3DX PLM Support Engineer Location: Fully onsite. Dearborn, MI JD: 1. L1 / L2 Support Operations • Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents and ...
3DX PLM Support engineer
Allen Park, MI · On-site
Job Title : 3DX PLM Support engineer Location: Fully onsite. Dearborn, MI 1. L1 / L2 Support Operations • Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents ...
3DX PLM Support engineer
Allen Park, MI · On-site
Job Title : 3DX PLM Support engineer Location: Fully onsite. Dearborn, MI 1. L1 / L2 Support Operations • Provide Level 1 & Level 2 support for 3DX PLM platform, addressing user-reported incidents ...
Customer Support Engineer We are seeking an experienced Customer Support Engineer to serve as a key liaison between a manufacturing facility and a customer plant. This role is responsible for ...
Customer Support Engineer We are seeking an experienced Customer Support Engineer to serve as a key liaison between a manufacturing facility and a customer plant. This role is responsible for ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote ...
New
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote ...
New
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support ...
Software Engineer - Tech Support
Grand Rapids, MI · On-site
$65K - $105K/yr
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...
Software Engineer - Tech Support
Grand Rapids, MI · On-site
$65K - $105K/yr
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...
Technical Support Engineer - Contract to Hire DISHER is seeking a Technical Support Engineer to serve as a resource for customers. This role is responsible for understanding customer challenges ...
Technical Support Engineer - Contract to Hire DISHER is seeking a Technical Support Engineer to serve as a resource for customers. This role is responsible for understanding customer challenges ...
Technical Support Engineer - Contract to Hire DISHER is seeking a Technical Support Engineer to serve as a resource for customers. This role is responsible for understanding customer challenges ...
Quick apply
Technical Support Engineer - Contract to Hire DISHER is seeking a Technical Support Engineer to serve as a resource for customers. This role is responsible for understanding customer challenges ...
Support Engineer information
See Michigan salary details
$14.46 - $18.53
4% of jobs
$18.53 - $22.61
9% of jobs
$25.98 is the 25th percentile. Wages below this are outliers.
$22.61 - $26.69
14% of jobs
$26.69 - $30.76
15% of jobs
The median wage is $32.67 / hr.
$30.76 - $34.84
17% of jobs
$34.84 - $38.91
16% of jobs
$39.03 is the 75th percentile. Wages above this are outliers.
$38.91 - $42.99
9% of jobs
$42.99 - $47.07
7% of jobs
$47.07 - $51.14
4% of jobs
$51.14 - $55.22
3% of jobs
$55.22 - $59.29
1% of jobs
$14
$34
$59
How much do support engineer jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.
What is a support engineer?
Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.
What are the key skills and qualifications needed to thrive as a support engineer?
To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.
How does a support engineer typically collaborate with other departments to resolve complex customer issues?
Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
How much do support engineers make?
Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.
What degree do I need to be a support engineer?
Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Michigan?
The most popular types of Support Engineer jobs in Michigan are:
What are popular job titles related to Support Engineer jobs in Michigan?
For Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Michigan look for?
The top searched job categories for Support Engineer jobs in Michigan are:
What cities in Michigan are hiring for Support Engineer jobs?
Cities in Michigan with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in MI?
For Support Engineer jobs in MI, the most frequently searched job titles are:
Lab IT Support Engineer
Livonia, MI • On-site
Kodeva LLC
Other
Posted 4 days ago
Job description
Job Title: Lab IT Support Engineer / Laboratory IT Specialist
Location: Livonia, MI (Onsite)
Duration: FULL TIME
Job Summary:
The Lab IT Support Engineer is responsible for maintaining and supporting laboratory IT infrastructure, test equipment, software applications, databases, and network services. The role ensures reliable operation of lab systems, minimizes downtime, and provides technical support for engineers, researchers, and lab personnel.
Required Skills
Windows Operating Systems Administration
PC Hardware Troubleshooting
Network Troubleshooting (TCP/IP, DNS, DHCP)
Software Installation and Configuration
Backup and Recovery Tools
Active Directory and User Access Management
Endpoint Security and Application listing
Technical Documentation
Problem Solving and Root Cause Analysis