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Support Developer Jobs in Ohio (NOW HIRING)

Kardex

Software Support Engineer

Cincinnati, OH · On-site

Your tasks The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX ...

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Remote in CST or EST Role Overview The Support Engineer I provides technical support primarily by phone or ticketing system, with occasional onsite support as needed.

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Hyrbrid/Remote (Northern KY or Southern Ohio) 8am-4:30pm EST Role Overview The Support Engineer I provides technical support primarily by phone or ticketing system, with ...

Modern Technology Solutions, Inc.

MTSI is seeking an Engineering Support SME. This position will require the candidate to provide technical support and advice on current and future activities including studies and initiatives. Duties ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Path Forward IT

Support Engineer II

Cincinnati, OH · On-site

Support Engineer II Location: Remote About the Role: Path Forward IT is seeking a Support Engineer II to provide intermediate technical support primarily by phone and ticketing system, with ...

Intellyk Inc.

Desktop Support Engineer

Cleveland, OH · On-site

Job Summary : Intellyk Inc. is seeking a Desktop Support Engineer to provide on-site technical assistance. The role involves responding to client queries, maintaining network operations ...

CHAMPtitles

Production Support Engineer

Cleveland, OH · Hybrid

$40.75 - $53/hr

As a Production Support Engineer, you will work in a distributed team using Agile methodology to support our Department of Motor Vehicles titling suite. You will support and work on multiple ...

P36

$60 - $80/hr

Etwa durch den Einsatz von AI und Automatisierung. * Nach dem Go‑live unterstützt Du im Support , nimmst Feedback ernst und hilfst, unsere Lösungen iterativ besser zu machen. Dein Profil: * Du ...

System One

Application Support Engineer

Bluffton, OH · On-site

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support, and maintain new web-based, custom applications that support business needs and eliminate manual ...

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All JobsSupport Developer JobsSupport Developer Jobs in Ohio

Support Developer information

See Ohio salary details

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How much do support developer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support developer in Ohio is $63.99, according to ZipRecruiter salary data. Most workers in this role earn between $43.41 and $76.11 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Ohio?

For Support Developer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Ohio look for?

The top searched job categories for Support Developer jobs in Ohio are:

What cities in Ohio are hiring for Support Developer jobs?

Cities in Ohio with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $133,097 per year, or $64 per hour.

Software Support Engineer

Kardex

Cincinnati, OH • On-site

Full-time

Posted 19 days ago

Kardex Remstar rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Support active customer sites with the FulfillX software platform with the objective to achieve the highest level of system availability and stability as possible. In the event of a customer support event, this role supports through troubleshooting and resolution of issue(s) with speed, accuracy, and excellent communication. This role will also coordinate deployments of patches and/or upgrades to customer environments.
Your tasks
The software support engineer is a critical part of the software and support teams who is responsible for the on-going support of active customer sites utilizing the Kardex FulfillX software product. He/she will be in a customer facing position and will need strong communication, customer service, organizational and troubleshooting skills. He/She will be an important feedback point to the software engineering team on customer satisfaction and quality of the FulfillX product and the individual must be able to help drive continuous improvement. The candidate will be responsible for troubleshooting, triaging, and resolving tickets around the FulfillX Platform.
Your profile
Support will be focused on the FulfillX software product but could include additional third-party software systems and integrations based on the specific customer site.

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