1

Support Developer Jobs in Ohio (NOW HIRING)

OH ยท On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Apply Early

MTSI is seeking an Engineering Support SME. This position will require the candidate to provide technical support and advice on current and future activities including studies and initiatives. Duties ...

Production Support Engineer

Cleveland, OH ยท Hybrid

$40.75 - $53/hr

As a Production Support Engineer, you will work in a distributed team using Agile methodology to support our Department of Motor Vehicles titling suite. You will support and work on multiple ...

Manufacturing Support Engineer

Lebanon, OH ยท On-site

$80K - $90K/yr

POSITION PURPOSE The Manufacturing Support Engineer is responsible for improving the performance, efficiency, and scalability of JBM's manufacturing and contract packaging operations. This role ...

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

DHL Supply Chain has an immediate need for a Manhattan WMi Senior Application Support Engineer. The applicant must have experience with Manhattan WMi, iseries/AS400, RPG, CLP. This is a work from ...

Systems Support Engineer

Akron, OH ยท On-site

$50K - $60K/yr

TTx, Inc, Northeast Ohio's premier IT company, is looking to hire a driven full-time Systems Support Engineer. Are you looking for a career opportunity to put your superb customer service and ...

Systems Support Engineer

Akron, OH ยท On-site

$50K - $60K/yr

TTx, Inc, Northeast Ohio's premier IT company, is looking to hire a driven full-time Systems Support Engineer. Are you looking for a career opportunity to put your superb customer service and ...

TTx, Inc, Northeast Ohio's premier IT company, is looking to hire a driven full-time Systems Support Engineer. Are you looking for a career opportunity to put your superb customer service and ...

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support, and maintain new web-based, custom applications that support business needs and eliminate manual ...

next page

Showing results 1-20

Support Developer information

See Ohio salary details

$36

$63

$77

How much do support developer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for support developer in Ohio is $63.99, according to ZipRecruiter salary data. Most workers in this role earn between $43.41 and $76.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Ohio are hiring for Support Developer jobs? Cities in Ohio with the most Support Developer job openings:
Infographic showing various Support Developer job openings in Ohio as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Temporary. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $133,097 per year, or $64 per hour.

Onsite Desktop Support Engineer

Forhyre

OH โ€ข On-site

Full-time

Posted 16 days ago

Be an early applicant


Job description

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If youโ€™re computer-savvy and enjoy supporting end users, weโ€™d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Note:

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

This position may requires onsite presence and travel to project / client location/s

Responsibilities

  • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment
  • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance
  • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required
  • Monitoring queues for incidents or requests that require resolution
  • Escalate to L3 team /Vendors in case assistance is required to resolve any issue
  • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors
  • Prioritizing work based on the impact and urgency of the ticket
  • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss)
  • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them
  • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution
  • Fulfilment of Service Requests where necessary
  • Track and report status of IMAC requests
  • Verify completion of IMACs
  • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests
  • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations)
  • User Data Transfer on need basis
  • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners
  • Hardware imaging, deployment, and repair management services
  • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal
  • Steady State Asset Refresh (Does not include project activity of bulk device replacement)
  • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities
  • Replacement of consumables for network printers and reporting issues to the appropriate vendor
  • VIP Support (white glove service)
  • Inventory management and labelling of devices within Client office environment
  • Handling shipping and receiving requests for movement of end devices within Client office

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • No minimum qualification as long as you have experience