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Support Developer Jobs in Cleveland, OH (NOW HIRING)

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineers duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document ...

Robert Half

DevOps Associate Release Engineer

Westlake, OH · On-site

$50K - $70K/yr

We are looking for a DevOps Associate Release Engineer to support release coordination and operational reliability for development and deployment workflows in Westlake, Ohio. This role is well suited ...

Loricus, Inc.

Support Engineer Intern

Independence, OH · On-site

The support engineer intern's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly reports), to document client settings and ...

Loricus, Inc.

Support Engineer Intern

Independence, OH · On-site

The support engineer interns duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly reports), to document client settings and ...

Loricus

Support Engineer Intern

Independence, OH

The support engineer intern's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly reports), to document client settings and ...

CHAMPtitles

Production Support Engineer

Cleveland, OH · Hybrid

$40.75 - $53/hr

As a Production Support Engineer, you will work in a distributed team using Agile methodology to support our Department of Motor Vehicles titling suite. You will support and work on multiple ...

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

Testing and QA : Executes test cases and log bugs in Azure DevOps as part of training and skill development * Supports device QA testing to validate reliability, usability, and performance * Other ...

Getinge

Systems Support Engineer I

Streetsboro, OH · On-site

$63K - $69K/yr

Testing and QA : Executes test cases and log bugs in Azure DevOps as part of training and skill development * Supports device QA testing to validate reliability, usability, and performance * Other ...

FirstEnergy Corp.

TSS Support Engineer

Akron, OH · On-site

The engineering positions in Transmission & Substation Support are responsible for developing, implementing, and overseeing FEU Substation Maintenance Practices and Methods, and providing engineering ...

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Support Developer information

See Cleveland, OH salary details

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How much do support developer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for support developer in Cleveland, OH is $60.48, according to ZipRecruiter salary data. Most workers in this role earn between $41.06 and $71.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What jobs in the US pay 300,000 a year?

Support developers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized technical, or senior management roles. High-paying tech jobs like software engineers, data scientists, and IT directors can reach or exceed this level with extensive experience, advanced skills, and often in leadership positions. Compensation varies based on industry, location, and company size, with some senior roles in finance or consulting also reaching this threshold.

What engineers make $500,000?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require extensive experience, advanced skills, and work at large tech companies or successful startups.

What is a support developer?

A support developer is a technical professional who assists users and clients by troubleshooting software issues, providing technical support, and resolving bugs. They often work with customer service teams, use debugging tools, and have knowledge of programming languages to maintain and improve software systems.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What job makes $10,000 a month without a degree?

Support developers typically do not earn $10,000 a month without extensive experience or specialized skills. High-paying tech roles such as software engineers, cloud architects, or cybersecurity specialists can reach that level, often requiring technical certifications, strong problem-solving skills, and continuous learning. Freelance or consulting work in IT and software development can also generate high income without a formal degree, but success depends on expertise and reputation.
Support Developer jobs near you
Infographic showing various Support Developer job openings in Cleveland, OH as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $125,800 per year, or $60.5 per hour.
Support Engineer

Support Engineer

Loricus, Inc.

Independence, OH • On-site

Full-time

Posted yesterday

Job description

****Looking for local candidates. This is not a development/programming position. It does have security aspects but is also not just a security position.
Job Description
Duties
The support engineer's duties are to provide responsive support onsite and remotely, to perform preventative maintenance tasks (including monthly preventative maintenance reports), to document client settings and changes, and to monitor client system alerts. This person is responsible for providing exceptional service to their assigned clients taking full ownership of support issues and by maintaining adequate response times. The support engineer will also assist the Infrastructure Engineering team as needed for project work. The support engineer may also be asked to research new technologies or ways to optimize current tasks. The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications.
Estimated % of Time, Duty
40% Provide responsive support onsite and remotely
25% Perform preventative maintenance tasks
10% Document client settings and changes
10% Monitor client system alerts
5% Assist Infrastructure Team with projects
5% Research new technologies or optimizations
5% Study and take tests for technical certifications
Expectations
  • To be a "self-starter".
  • To be able to quickly learn current systems and processes.
  • To be able to escalate challenging issues after 30 minutes to 1 hour to the proper team lead or Infrastructure Engineer in order to resolve an issue quicker when a resolution is not in sight.
  • To work towards continuous improvement for the company and themselves.
  • To keep confidential all client and company proprietary information.
  • To make sure that the clients feels that they are being respected and helped in the best manner possible.
  • To ensure that clients are extremely happy and 100% aware of the status of all requests or service orders.

Education and Skills
  • Education - Four year college degree focusing on IT or computer systems. Experience and certifications may supplant this requirement.
  • Experience - One to two years of similar work experience. Education may supplant this requirement.
  • Interpersonal Skills - Contact with others outside of the company is very common. Professional demeanor and phone oratory skills are required. Good communication, courtesy, ambition, tact, and diplomacy are essential.
  • Other Skills - Technical certifications from Microsoft/Cisco are recommended. Other technical certifications are also encouraged.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

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