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Support Developer Jobs in Dublin, OH (NOW HIRING)

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description: Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

Astemo

IT Application Support Engineer

Sunbury, OH

Provide technical support for in-house developed systems. * Perform testing of programming development. * Assist in creating, maintaining, and testing the Disaster Recovery Plan. Knowledge, Skills ...

Astemo Ltd

IT Application Support Engineer

Sunbury, OH · On-site

Provide technical support for in-house developed systems. * Perform testing of programming development. * Assist in creating, maintaining, and testing the Disaster Recovery Plan. Knowledge, Skills ...

Worthington Enterprises

Sr. Product Support Engineer

Columbus, OH · On-site

$85 - $120/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and serves as the design authority for the product portfolio of in-service products, which may include ...

Express

DevOps Engineer

Columbus, OH

$51 - $69.75/hr

Provide support and troubleshooting for all related systems and technologies * Sound understanding on Cloud related technologies * Production Operations and support * Participate in troubleshooting ...

Express & Bonobos

DevOps Engineer

Columbus, OH

$51 - $69.75/hr

Provide support and troubleshooting for all related systems and technologies * Sound understanding on Cloud related technologies * Production Operations and support * Participate in troubleshooting ...

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Support Developer information

See Dublin, OH salary details

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How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in Dublin, OH is $63.56, according to ZipRecruiter salary data. Most workers in this role earn between $43.12 and $75.58 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Dublin, OH look for?

The top searched job categories for Support Developer jobs in Dublin, OH are:

What cities near Dublin, OH are hiring for Support Developer jobs?

Cities near Dublin, OH with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Dublin, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $134,884 per year, or $64.8 per hour.

Support Engineer

Infinity Solutions

Westerville, OH • On-site

Contractor

Re-posted 8 days ago

Job description

Job Title: Support Engineer

Locations: Westerville, OH / Phoenix, AZ(Onsite)

Duration: Long Term
Description: 

Shift 1: 6AM – 3PM

Shift 2: 2PM – 11PM

  • Monitor servers, applications, and network infrastructure using tools like Nagios, Zabbix, SolarWinds, or similar.
  • Respond to server alerts and incidents related to CPU, memory, disk usage, service failures, backups, and hardware status.
  • Perform initial diagnostics and troubleshooting of Linux and/or Windows servers.
  • Escalate issues to Level 2/3 teams as needed, following escalation protocols.
  • Document incidents, actions taken, and resolutions in the ticketing system (e.g., Jira, ServiceNow).
  • Execute routine server maintenance tasks (log rotation, script executions, etc.) as per SOPs.
  • Assist in patch management and server reboots during maintenance windows.
  • Maintain awareness of ongoing issues, scheduled maintenance, and outages.