Student Support Manager Jobs (NOW HIRING)

Posting Details
Posting Details
Job #
042813
Department Code
21330-2053
Department
Taishoff Center for Inclusive Higher Education
Job Title
Student Support Assistant
Location
Syracuse, NY
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$18.04 - $19.47
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S3
FLSA Status
Non-exempt
Hours
Standard University business hours
8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
FT Academic
Unionized Position Code
UA
Job Description
This is a 10-month academic year position from August-mid May
The Student Support Assistant I provides support for students with disabilities who participate in the InclusiveU program at Syracuse University. A Student Support Coordinator I plays a central role in promoting an optimal inclusive social and academic higher education experience for their assigned students by assisting them with completing course requirements, participating in campus life, and working in internships.
Education and Experience

• Associate's degree preferred.

Skills and Knowledge

• Experience working with individuals with intellectual disabilities.

Responsibilities
SCHEDULING/COORDINATION:

• Managing and creating schedules while coordinating with various supports to accommodate student's needs.
• Work with advisors and faculty to create and implement accommodations and modifications.

DIRECT SUPPORT AND TEACHING:

• Assist students in learning new skills and responsibilities (i.e. budgeting, time management, etc.) via timely prompting to foster independence.
• Teach students professional and personal development skills in both a classroom and internship/work setting.
• Facilitate an inclusive learning environment for students in the classroom and review coursework as needed.
• Providing support for both the students mental and physical health by accompanying them to appointments if necessary.

COLLABORATE/PROBLEM SOLVE:

• Collaborate with the Taishoff Center staff to assess needs, problem-solve situations that may arise, and assist in building and implementing structures that promote efficient practices.

ADVOCATE:

• Advocate for students as needed throughout the campus community.
• Outreach to various professors and programs to advocate for our students and their opportunities.
• Identify and nurture natural supports to facilitate success.

Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link
https://www.sujobopps.com/postings/113124
Job Posting Date
06/03/2026
Application Deadline
Full Consideration By
Job Category
Staff
Message to Applicants