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Student Support Manager Jobs in Springfield, MA (NOW HIRING)

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Student Support Manager information

See Springfield, MA salary details

$21.9K

$66.1K

$117.8K

How much do student support manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for student support manager in Springfield, MA is $66,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $88,600.00 per year, depending on experience, location, and employer.

What is the highest paying job for students?

For students, high-paying roles often include internships or part-time positions in fields like technology, finance, or healthcare, where specialized skills or certifications can lead to higher wages. Some students also earn significant income through freelance work, tutoring, or online businesses, depending on their skills and schedule flexibility.

What jobs pay 4000 a week without a degree?

A Student Support Manager typically does not earn $4,000 weekly without a degree, as this role usually requires relevant experience and education. However, some high-paying jobs such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed this income level through commissions, bonuses, or overtime, often without a formal college degree but with specialized training or licensing. Success in these roles depends on skills, experience, and the ability to generate sales or provide services at a high level.

What does a Student Support Manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

What are the key skills and qualifications needed to thrive as a Student Support Manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

What is the role of a student manager?

A student support manager oversees programs and initiatives that assist students' academic and personal development. They coordinate resources, provide guidance, and collaborate with staff to create a positive learning environment, often using communication and organizational skills to address student needs.

What is the highest paying job in a school district?

In a school district, the highest paying roles are typically superintendents or district administrators, with superintendents often earning the highest salaries due to their leadership responsibilities and required advanced degrees and experience. Other high-paying positions include finance directors and curriculum directors, but salaries vary based on district size and location.

How does a Student Support Manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.
What are popular job titles related to Student Support Manager jobs in Springfield, MA? For Student Support Manager jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Student Support Manager jobs? Cities near Springfield, MA with the most Student Support Manager job openings:
Infographic showing various Student Support Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $66,085 per year, or $31.8 per hour.

College Student Support Specialist - Western MA

Easter Seals of Massachusetts Inc

Amherst, MA • On-site

$26 - $29/hr

Full-time

Posted 4 days ago

New


Job description

ESMA is a non-profit organization whose mission is to ensure that children and adults with disabilities have equal opportunities to live, learn, work, and play. Join our team to make an immediate and powerful impact in the lives of the clients we serve!

College Navigator / College Student Support Specialist

Are you interested in providing on-campus support to college students with disabilities as they navigate campus life and adjust to college? Easterseals Massachusetts continues to expand its very successful College Navigator program throughout the state. The College Navigator team offers a supportive environment with comprehensive new hire training through job-shadowing with other experienced members of the team to set up new team members and the students they support for long-term success.

Position Overview:

College Navigators provide on-campus and virtual support to college students with disabilities as they adjust to academics without IEP accommodations and navigate campus living. This position requires onsite presence at UMass Amherst, Mount Holyoke College and Elms College. This position may also require on-site availability at other nearby colleges in Westen Massachusetts.

Applicants should have full-time availability Monday-Friday with the ability to start as early as 8 am and go as late as 5 pm depending upon student schedules. Applicants should have or their own daily reliable transportation to commute between campuses on a daily basis. Compensation rates for candidates with a Bachelor's degree is $26/hour and $29/hour for those with a Masters degree working a 35-hour workweek.

Essential Functions:

  • Develop action plans each semester that addresses each student’s goals as they relate to their transition into college
  • Provide 1:1 coaching to develop and support concrete goals in areas of higher education and independent living to meet each student's unique needs and encourage independence in all phases of the student’s program
  • Support the student with executive functioning skills such as time management, organization, scheduling, etc.
  • Identify potential barriers and problem-solve around them with students and college staff
  • Create a supportive environment between the college and the student
  • Advocate for the student by identifying their needs and explain them to college staff
  • Maintain ongoing documentation related to monitoring and evaluating client progress on goals
  • Communication with referring agencies and program manager including monthly notes, weekly check-ins, and identifying and problem-solving challenges with clients
  • Ability to meet expectations, standards, and protocols of work sites and referring agencies
  • Assist students with navigating online learning platforms including, but not limited to Blackboard, Canvas, and Moodle
  • Help students understand the current college culture and expectations

Other Functions:

  • When applicable, assist clients in the consistent and appropriate use of assistive technology as outlined in the action plan to develop greater self-sufficiency and functioning
  • Review and discuss with the program manager potential referrals for other ESMA programs and services
  • Provide ongoing program ideas for improvement to the program manager
  • Attend transition-related conferences and represent Easter Seals Transition Services in local and state meetings, as requested by the program manager and/or director
  • Resolves routine administrative problems
  • Adapt communication style to effectively communicate with all individuals, including those with different communication abilities
  • Regular interfacing with students, families, disability professionals, and educators

Qualifications:

  • Bachelor’s degree in related field required; and/or Master's degree in related field
  • Experience with young adults with disabilities preferred
  • Knowledge of pertinent academic areas and learning situations including but not limited to secondary educational systems such as Blackboard, Moodle, Canvas, etc.
  • Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams) and Zoom video conferencing
  • Excellent verbal, written, and interpersonal communication skills
  • TB test and health documentation clearing for work
  • COVID-19 vaccine (strongly preferred due to campus policies)

Work Habits:

  • Ability to work independently or in groups with minimal supervision
  • Able to work standard hours between 8 am and 5 pm
  • Ensure accurate administrative reporting as required
  • Completes all assigned tasks and projects in a timely and thorough manner
  • Ability to relate to students, families, and professionals in a positive manner
  • Flexible and able to work well with others
  • Maintain open and effective communication
  • Ability to communicate effectively by phone and in person with professionals and clients with various disabilities
  • Able to adapt communication style to effectively communicate with all individuals, including those with different communication abilities
  • Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
  • Accepts assignments in a positive and proactive manner
  • Accepts constructive feedback and modifies actions accordingly


At Easterseals MA, we champion diversity, inclusion, and equity to foster an environment where every employee feels valued and respected. We welcome a broad spectrum of individuals. We celebrate unique perspectives and strive to dismantle barriers that hinder individuals from reaching their full potential.

We actively engage with our staff, volunteers, partners, and the broader community to promote understanding, empathy, and collaboration. Collectively, we are changing the way the world defines and views disability, making profound and positive differences in people’s lives every day. By beginning with our diverse workforce, we demonstrate our commitment throughout the commonwealth.

Together, we can create a workplace where everyone thrives by ensuring all feel welcome and valued.


Easterseals Massachusetts is an Equal Employment Opportunity Employer and welcomes all qualified applicants. We base all employment decisions on each individual's capabilities and qualifications without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected status under the law.