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Student Support Manager Jobs in Florida (NOW HIRING)

Life Surge

Student Support Specialist

Palmetto, FL · On-site

$16.25 - $22/hr

Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to ... Customer Care Manager FLSA Status: Non-Exempt Who We Are SurgeU is a mission-driven parent company ...

Life Surge

Student Support Specialist

Palmetto, FL · On-site

$16.25 - $22/hr

Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to ... Customer Care Manager FLSA Status: Non-Exempt Who We Are SurgeU is a mission-driven parent company ...

KIPP

26-27 Student Support Counselor

Miami, FL

The Student Support Counselor will primarily work with students, families, and staff to provide necessary case management, implementation of interventions and monitor RTI for Behavior processes ...

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Student Support Manager information

See Florida salary details

$16.8K

$50.7K

$90.4K

How much do student support manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for student support manager in Florida is $50,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a student support manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

What are the key skills and qualifications needed to thrive as a student support manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

How does a student support manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.
What are the most commonly searched types of Student Support jobs in Florida? The most popular types of Student Support jobs in Florida are:
What are popular job titles related to Student Support Manager jobs in Florida? For Student Support Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Student Support Manager jobs in Florida look for? The top searched job categories for Student Support Manager jobs in Florida are:
What cities in Florida are hiring for Student Support Manager jobs? Cities in Florida with the most Student Support Manager job openings:
Student Support Manager jobs near you
Infographic showing various Student Support Manager job openings in Florida as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,740 per year, or $24.4 per hour.

Student Support Specialist

Life Surge

Palmetto, FL • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Job description

Job Title: Student Support Specialist


Employment Type: Full Time, 40 hours/week

Reports to: Customer Care Manager


FLSA Status: Non-Exempt


Who We Are

SurgeU is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/SurgeU exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that.

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company!

Opportunity

Life Surge/SurgeU is seeking a passionate Student Enrollment Representative, who desires to help and encourage others. This person will play a crucial role in ensuring the satisfaction and success of our users. They will be responsible for providing timely and effective support to address inquiries, resolve issues, and enhance the overall user experience on our platform. Serving as the primary point of contact for users, demonstrating exceptional communication skills, they will utilize communication tools such as calls, texts, and live chats to help students succeed in their learning journey.

Essential Duties

  • Proactively welcome new students and take them through an exceptional admissions experience
  • Passionately deliver prompt and professional response to students via phone, email, text chat, live chat and other appropriate communication means
  • Troubleshoot, evaluate, resolve, triage calls and support issues per company guidelines
  • Support all student access to applicable platforms including online student communities and online student classes
  • Provide support activity, including resetting of passwords, software setup and internet connectivity
  • Support online classroom components including; event management, recordings, and instructor support
  • Provide feedback regarding the quality of online instructor delivery
  • Input data into student support tracking systems or CRM relative to online education and student support
  • Support reporting requests for management,and continuously seek opportunities to enhance customer support processes and procedures to improve efficiency and effectiveness
  • Support management via online classroom as it pertains to online education operations topics
  • Deliver software training to online instructors as needed

Qualifications

  • Work-related experience required in the areas of customer service, contact centers, customer support and database administration
  • Maintain a friendly and professional demeanor
  • Computer proficiency: Windows PC, Mac (helpful), Multiple Browsers, Internet Navigation, CRM Experience(HubSpotPreferred), Microsoft Office products, Entry level knowledge in computer hardware and software technology
  • Excellent oral and written communication skills required
  • Adept at providing accurate, professional, friendly, patient, composed and polite service when answering phones, monitoring/supporting virtual classrooms, answering emails and responding to verbal requests inside and outside of the organization
  • A desire to support students and apply critical thinking to resolve their issues
  • Must be very detail-oriented, able to handle multiple tasks simultaneously and able to adapt to shifting priorities
  • Adjust hours based on market-needs

Job Benefits

  • Health, Dental, Vision, Life, Holiday and Paid Time Off
  • Non-corporate, casual, entrepreneurial, comfortable,fun,and proactive work environment
  • High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment

Life Surge/SurgeU is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.