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Student Support Manager Jobs in Florida (NOW HIRING)

Florida National Univer

Student Services Assistant

Hialeah, FL · On-site

$13.75 - $17.50/hr

Offer support to both students and administration regarding various interactions throughout the students' university experience. Key Responsibilities: * Communication Management: Respond promptly to ...

Miami Dade College

Director, Student Services

Miami, FL · On-site

$94K - $118K/yr

Manages outreach and enrollment initiatives * Develops grants to support Campus and Student Services initiatives; and develops and implements assessment plan for student support services and programs

bibliu

Sales Support

Ocala, FL

Sales Support Reports to: Store Manager Location: College of Central Florida, 3001 Southwest ... students each year. We've fundamentally changed how universities procure, distribute, and manage ...

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Student Support Manager information

See Florida salary details

$16.8K

$50.7K

$90.4K

How much do student support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for student support manager in Florida is $50,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a student support manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

How does a student support manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.

What are the key skills and qualifications needed to thrive as a student support manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

What skills do you need to work in student support services?

A Student Support Manager needs strong communication and interpersonal skills to effectively assist students and collaborate with staff. Organizational abilities, problem-solving skills, and knowledge of student services or counseling are also important, along with proficiency in relevant software tools and a compassionate approach to student needs.

What are the most commonly searched types of Student Support jobs in Florida?

The most popular types of Student Support jobs in Florida are:

What cities in Florida are hiring for Student Support Manager jobs?

Cities in Florida with the most Student Support Manager job openings:

Student Support Manager jobs near you
Infographic showing various Student Support Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,740 per year, or $24.4 per hour.

Student Services Assistant

Florida National University

Hialeah, FL

$13.75 - $17.50/hr

Full-time

Re-posted 25 days ago

Job description

Job Posting Title: Student Services Assistant

Position Overview: The Student Services Assistant assist with the activities of the Student Services Department. Assist with promoting and executing activities to enhance the cultural, professional, and educational growth of students. Offer support to both students and administration regarding various interactions throughout the students' university experience.

Key Responsibilities: 

  • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.

  • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations, and pertinent legal regulations in all aspects of admission activities.

  • University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.

  • Special Projects: Execute special projects assigned by the President or supervisor.

  • Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.

  • Assigned Duties: Undertake other assigned duties as required.

 

 

Specific Duties and Responsibilities:

  • Assist with the Enforcement of regulations and standards found in the University Catalog and Student Handbook, when necessary, among the student body.

  • Assist with the Commencement ceremony for graduating students for all campuses.

  • Provide recommendations to the Director of Student Services and Campus Dean regarding student feedback with concerns regarding various departments of the university to ensure student satisfaction and resolution.

  • Encourage student participation and assist in developing the Student Government Association for the campus.

  • Issue and enforce the usage of student ID cards throughout the campus.

  • Assist in executing the educational, professional, and cultural activities that enhance student growth and development.

  • Assist and facilitate the participation of students in various student organizations.

  • Assist with the implementation of the orientation event for new students.

  • Assist with the Safety plan for students and staff for the campus. 

    • Provide information on the Family Educational Rights, Privacy Act, and the Department of Education Privacy Act rules to students when inquiries arise.

    • Provides information and support about Title IX.

    • Provide continuing education information to students.

    • Maintain graduate students list database for future Alumni Association.

    • Provide health insurance information to domestic and international students.

 

Requirements:

  • Associate or bachelor’s degree in education, business, or related field.

  • One year of administrative, customer service, or student support experience.

  • Experience with Microsoft Office Suite (Word, Excel, and PowerPoint).

  • Must have customer service experience.

  • Experience with conflict resolution.

Key Competencies

  • Numerical, literacy, organization, and planning skills

  • Work management and prioritizing skills

  • Excellent communication skills (verbal and written)

  • Problem-solving ability, attention to detail

  • Innovative, self-motivated team player capable of working independently and collaboratively

  • Effective organizational, planning, and time management skills

 

Schedule:

Monday to Thursday

  • Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm 

  • *Fridays alternate (campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm)

Job Type: Full-time.

Include shift schedule