Student Support Manager Jobs in Massachusetts (NOW HIRING)

Manager of Student Support

About APR

Academy of the Pacific Rim Charter Public School (APR) is a tuition-free, public charter school offering a rigorous, college preparatory program in Grades 5-12 to 540 students from Boston. For 25 years, APR has empowered diverse learners (90% students of color; 11% English Learners; 25% on IEPs) of all racial and ethnic backgrounds to achieve their full intellectual and social potential through high-quality academic and enrichment programs to promote college and career exploration, cultural immersion, and community service. Our supportive and inclusive community actively counters patterns of inequity through dynamic learning partnerships between staff, students, and families. This work is grounded in the vision that all students graduate with a focused mind and a big heart, having the critical thinking, mastery of academic and social skills and a deep sense of self and others to joyfully pursue post-secondary education, careers, and civic life based on their passions and interests. Our 570+ alumni have a six-year college graduation rate of 70% - double the national average of their demographic peers. 

About the Position

The Academy of the Pacific Rim seeks a Manager of Student Support (MSS) to lead the organization’s programmatic compliance and equity work for both APR’s Special Education and Multilingual Learner programs. This role will serve as a steward for the vision of Special Education and English Language Education at APR and will effectively manage across essential programming components and key stakeholders to ensure that this vision is realized. The role will report to the Managing Director of Student Support and work closely with the Special Education and English Language Education teams. This role is for someone who is highly organized, detail-oriented, and has strong time and task management skills.

This is a full-time, hybrid position with approximately 4 days a week at APR’s campus in Hyde Park, MA, and 1 day a week spent working remotely.   
 

Primary Responsibilities:

• Manage all aspects of Special Education and Multilingual Learner Compliance. 
  • Schedule and facilitate all special education and English language education meetings.  
  • Write all IEPs for annual, initial, and re-evaluation meetings. 
  • Collaborate with school based leadership teams, teachers and related service providers, to manage activities relating to compliance with all state and federal English Language Education regulations: 
    • Providing initial and annual notifications to families
    • Ensuring all ELE files are up to date per DESE guidelines
  • Process referrals for and chair all original, re-evaluation, and emergency placement team meetings; support in the development of Individual Educational Plans (IEPs) for these students, including transition for students with disabilities beginning at age 14; secure parent signatures for these plans. 
  • Plan and conduct Manifestation Determination Review Hearings as needed. 
  • Reviews IEP files for compliance pertaining to state & federal special education laws & internal procedures. 

• Facilitate Impactful Adult Learning Experiences.  
  • Train school leaders as needed on data management systems related to special populations. 

• Ensure equitable access to educational programming through data analysis and planning. 
  • Coordinate, track, and monitor accurate accommodations that are provided to all SWDs and MLLs for all summative and formative assessments (MCAS, i-Ready, AP testing, ACCESS testing, etc). 
  • Collaborate directly with the Director of Student Support to ensure compliant Multilingual Learner and Special Education service delivery. 

• Create and maintain effective data management systems for special populations. 
  • Organizes, processes, updates, and inputs special education information into internal systems spreadsheets, online platforms, and physical files. 
  • Create and implement a digital management system for multilingual learner compliance and data management systems. 
  • Manage online & paper student records, inputs new student information, & responds to requests from outside districts.
  • Collaborate with the Director of Enrollment to ensure a smooth and efficient registration process for newly enrolled SWDs and MLLs. 

The ideal candidate has:

• A minimum of 3 years of experience in teaching, coaching or managing in the field of student support. 
• An unwavering belief in  and commitment to high academic achievement for all students. 
• An ability to manage  time when presented with multiple projects and varied deadlines.
• Strong written and verbal communication skills; models clear, compelling messaging to various audiences
• Possesses high emotional intelligence to build and sustain productive and affirming relationships, especially across lines of difference
• Ability to navigate ambiguity and build systems where there is opportunity for systems to be built
• Proficiency with Microsoft Office and Google Suite

Equal Opportunity Employer

APR is committed to ensuring that all of its programs and facilities are accessible to all members of the public and free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. 

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