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Solutions Engineer Edtech Jobs (NOW HIRING)

Position Overview RDAI Labs develops practical, ethical AI solutions for education through its ... Engineering teams. This is a proactive, customer-facing role focused on building relationships ...

New

IXL Learning is the country's largest EdTech company, seeking Software Engineers who are passionate ... solutions that impact millions of users. Responsibilities : • Work with a team of talented ...

... EdTech company, seeking Software Engineers who are passionate about technology and education. The role involves adding new features to existing educational products and building innovative solutions ...

Senior Software Engineer

Raleigh, NC · On-site

$119K - $157K/yr

... EdTech company developing personalized learning products used by millions. They are seeking a Senior Software Engineer to help enhance existing educational products and build new innovative solutions ...

Senior Software Engineer, DevOps

San Mateo, CA · On-site

$148K - $190K/yr

Job Summary : IXL Learning is the country's largest EdTech company, expanding their software ... develop solutions • Partner with application engineering teams to understand product needs ...

Senior Software Engineer

Raleigh, NC · On-site

$119K - $157K/yr

IXL Learning is the country's largest EdTech company, seeking Software Engineers who are passionate ... solutions. Responsibilities : • Work with a team of talented engineers, both starting projects ...

... through AI-native solutions, digital content services, and modern learning platforms. Key ... engineering projects. * Stay ahead of EdTech trends, the competitive landscape, and emerging ...

New

Principal Software Engineer

Boston, MA · On-site +1

$145K - $175K/yr

Partner with Product and Engineering to deliver features and technical solutions * Monitor, debug ... EdTech or school systems experience * React Native or mobile development * Startup or high-growth ...

Do you have the business savvy to lead a cross-functional team that includes specialists, solution ... to engineering, product management, and sales. Success in this role requires creative systems ...

Do you have the business savvy to lead a cross-functional team that includes specialists, solution ... to engineering, product management, and sales. Success in this role requires creative systems ...

Do you have the business savvy to lead a cross-functional team that includes specialists, solution ... to engineering, product management, and sales. Success in this role requires creative systems ...

Showing results 21-40

Solutions Engineer Edtech information

See salary details

$44.5K

$123.3K

$181.5K

How much do solutions engineer edtech jobs pay per year?

As of Aug 7, 2026, the average yearly pay for solutions engineer edtech in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What does a solutions engineer do in Edtech?

A Solutions Engineer in Edtech serves as a technical expert who bridges the gap between educational technology products and the unique needs of schools, educators, or other educational clients. They work closely with sales teams to understand client requirements, demonstrate how products can solve specific challenges, and customize solutions to fit different learning environments. Their responsibilities also include providing technical support, training, and ensuring a smooth implementation process. By combining technical knowledge with strong communication skills, Solutions Engineers help educational institutions maximize the value of Edtech products.

What skills and qualifications are needed to thrive as a solutions engineer in Edtech?

To thrive as a Solutions Engineer in Edtech, you need a blend of technical expertise in software integration, educational technology knowledge, and a relevant degree, such as in computer science or education. Familiarity with learning management systems (LMS), APIs, cloud platforms, and possibly certifications like AWS or Google Cloud are typically required. Outstanding communication, problem-solving skills, and the ability to translate technical concepts for non-technical stakeholders set top candidates apart. These skills ensure effective collaboration with clients and internal teams, driving successful implementation and adoption of educational technologies.

How does a solutions engineer in Edtech typically collaborate with sales and product teams during the sales cycle?

As a Solutions Engineer in Edtech, you'll work closely with sales teams to understand client needs and demonstrate how your company's technology can address their educational challenges. You'll often participate in client calls, prepare tailored presentations, and answer technical questions to ensure the proposed solutions fit the institution's requirements. Additionally, you will collaborate with product teams to relay client feedback and suggest enhancements, acting as a bridge between customer needs and product development. This cross-functional teamwork is vital for delivering customized solutions and ensuring post-sale satisfaction.

What is the difference between Solutions Engineer Edtech vs Customer Success Manager Edtech?

AspectSolutions Engineer EdtechCustomer Success Manager Edtech
Required credentialsBachelor's in tech, engineering, or related field; technical certificationsBachelor's in business, education, or related field; customer service experience
Work environmentTechnical meetings, product demos, implementation supportClient onboarding, relationship management, training sessions
Employer usageTech companies, SaaS providers in Edtech

Solutions Engineers Edtech focus on technical implementation and product customization, while Customer Success Managers Edtech prioritize client relationships and retention. Both roles require strong communication skills but differ in technical depth and daily tasks.

More about Solutions Engineer Edtech jobs
What cities are hiring for Solutions Engineer Edtech jobs? Cities with the most Solutions Engineer Edtech job openings:
What states have the most Solutions Engineer Edtech jobs? States with the most job openings for Solutions Engineer Edtech jobs include:
What job categories do people searching Solutions Engineer Edtech jobs look for? The top searched job categories for Solutions Engineer Edtech jobs are:
Infographic showing various Solutions Engineer Edtech job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $123,284 per year, or $59.3 per hour.

EdTech Customer Success Manager

AJAIA

Remote

Other

Posted 3 days ago

New


Job description

Position Overview

RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.

This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.

Requirements

  • Bachelor's degree or equivalent experience
  • 3–6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:

  • Experience working in or directly supporting the education sector (e.g., K-12 schools, districts, teachers, or students), with an understanding of how educators and administrators actually use software day to day
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits

  • Competitive base salary + performance incentives
  • Professional development opportunities