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Solutions Engineer Edtech Jobs in Chicago, IL (NOW HIRING)

Senior Salesforce Developer

Chicago, IL

$129K - $158K/yr

... solutions that support our EdTech SaaS business. As a member of the Salesforce team, you will work ... Follow DevOps and release management practices using tools such as Gearset, Copado, Salesforce DX ...

New

Senior Product Manager

Chicago, IL

$130K - $172K/yr

Our innovative, connected solutions simplify challenges and offer a seamless and intuitive ... Partner closely with Engineering, Design, and Data to translate strategy into actionable ...

Solutions Engineer Edtech information

See Chicago, IL salary details

$45.8K

$127K

$187K

How much do solutions engineer edtech jobs pay per year?

As of Aug 6, 2026, the average yearly pay for solutions engineer edtech in Chicago, IL is $127,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,600.00 and $144,700.00 per year, depending on experience, location, and employer.

What does a solutions engineer do in Edtech?

A Solutions Engineer in Edtech serves as a technical expert who bridges the gap between educational technology products and the unique needs of schools, educators, or other educational clients. They work closely with sales teams to understand client requirements, demonstrate how products can solve specific challenges, and customize solutions to fit different learning environments. Their responsibilities also include providing technical support, training, and ensuring a smooth implementation process. By combining technical knowledge with strong communication skills, Solutions Engineers help educational institutions maximize the value of Edtech products.

What skills and qualifications are needed to thrive as a solutions engineer in Edtech?

To thrive as a Solutions Engineer in Edtech, you need a blend of technical expertise in software integration, educational technology knowledge, and a relevant degree, such as in computer science or education. Familiarity with learning management systems (LMS), APIs, cloud platforms, and possibly certifications like AWS or Google Cloud are typically required. Outstanding communication, problem-solving skills, and the ability to translate technical concepts for non-technical stakeholders set top candidates apart. These skills ensure effective collaboration with clients and internal teams, driving successful implementation and adoption of educational technologies.

How does a solutions engineer in Edtech typically collaborate with sales and product teams during the sales cycle?

As a Solutions Engineer in Edtech, you'll work closely with sales teams to understand client needs and demonstrate how your company's technology can address their educational challenges. You'll often participate in client calls, prepare tailored presentations, and answer technical questions to ensure the proposed solutions fit the institution's requirements. Additionally, you will collaborate with product teams to relay client feedback and suggest enhancements, acting as a bridge between customer needs and product development. This cross-functional teamwork is vital for delivering customized solutions and ensuring post-sale satisfaction.

What is the difference between Solutions Engineer Edtech vs Customer Success Manager Edtech?

AspectSolutions Engineer EdtechCustomer Success Manager Edtech
Required credentialsBachelor's in tech, engineering, or related field; technical certificationsBachelor's in business, education, or related field; customer service experience
Work environmentTechnical meetings, product demos, implementation supportClient onboarding, relationship management, training sessions
Employer usageTech companies, SaaS providers in Edtech

Solutions Engineers Edtech focus on technical implementation and product customization, while Customer Success Managers Edtech prioritize client relationships and retention. Both roles require strong communication skills but differ in technical depth and daily tasks.

What are popular job titles related to Solutions Engineer Edtech jobs in Chicago, IL? For Solutions Engineer Edtech jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Solutions Engineer Edtech jobs in Chicago, IL look for? The top searched job categories for Solutions Engineer Edtech jobs in Chicago, IL are:
Infographic showing various Solutions Engineer Edtech job openings in Chicago, IL as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $127,000 per year, or $61.1 per hour.

Principal IAM Solutions Architect

Cengage Learning, Inc.

Chicago, IL • On-site

Full-time

Re-posted 18 days ago


Job description

We believe in the power and joy of learning
At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.
Our culture values inclusion, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
What you'll do here:
At Cengage, you will have an exciting opportunity to build the future evolution of Identity and Access Management (IAM) for our global educational technology company! As the Principal IAM Solutions Architect, you will:
  • Define and evolve enterprise IAM architecture that aligns with business needs across workforce identity, customer identity (CIAM), and partner ecosystems.
  • Develop scalable reference architectures, build patterns, and standards.
  • Ensure architectural decisions are effectively accomplished and adopted.
  • Lead and actively participate in the delivery of SSO, MFA, passwordless authentication, identity lifecycle process automation, access models, and API-based integrations.
  • Merge and map identities within systems to federate under one platform instance.
  • Work with SaaS providers to define requirements and translate them into implementation results.
  • Partner and collaborate with cross-functional teams to ensure clean, secure, and scalable implementations.
  • Act as Lead and point of contact for sophisticated identity challenges and blocking issues, to include the retirement of legacy systems and federation of enterprise identity platforms.
  • Plan and lead implementation efforts across IAM solutions covering Okta, Azure AD (Entra ID) and other supporting systems.
  • Translate strategic priorities into practical execution plans with the Director of IAM.
  • Mentor IAM Team Members through real-world problem-solving and building thinking.

Abilities required for this role:
To thrive in this position, you will need:
  • 10+ years of experience in IAM, security architecture or engineering
  • Consistent record as an IAM architect who has successfully delivered scalable and sustainable implementations.
  • Deep expertise in OAuth 2.0, OpenID Connect (OIDC), SAML, SCIM, LTI, authentication and authorization patterns, and identity lifecycle and governance models.
  • Practical experience with performing work directly within IAM platforms such as Okta and Azure AD (MS Entra)
  • Proven experience with executing work surrounding API integrations, distributed systems, and cloud environments (AWS, Azure, etc.).
  • Practical experience working with observability tools such as Amplitude, Dynatrace or Splunk to analyze usage and error patterns to define better architecture.
  • Deep expertise designing and architecting enterprise IAM applications using Java and the Spring ecosystem, including Spring Boot-based UI, REST services and legacy SOAP integrations, with clear ownership of application structure, scalability, security and evolution. Experience using nodejs, typescript, react and JaxRs is preferred.
  • Demonstrated leadership across the full SDLC, including source control and CI/CD (Git/Stash/Jenkins) and work management (JIRA), with responsibility for setting engineering standards, deployment patterns and modernization strategies for critical identity platforms.
  • Proven ability to leverage the Agile Project Management methodology to complete work.
  • Ability to move fluidly between architecture build, technical deep dives, and execution support.
  • Preferred experience in EdTech, SaaS, or high-scale consumer environments, crafting CIAM solutions at scale, familiarity with Zero Trust Architecture and any relevant certifications (CISSP, CISM, vendor-specific IAM).

Join us in driving innovation and excellence in IAM at Cengage!
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.
About Cengage
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
20% Annual: Individual Target
$117,100.00 - $152,200.00 USD