$140 - $210/hr
Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For ... Prior background in the educational technology (EdTech) sector is highly preferred. * Remote ...
$140 - $210/hr
Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For ... Prior background in the educational technology (EdTech) sector is highly preferred. * Remote ...
$120 - $170/hr
In this role, you'll work alongside engineering leads and partner with other Parchment PMs and key ... Experience in edtech, credentialing, or an adjacent regulated space such as higher education ...
$120 - $170/hr
In this role, you'll work alongside engineering leads and partner with other Parchment PMs and key ... Experience in edtech, credentialing, or an adjacent regulated space such as higher education ...
$120 - $160/hr
... engineering, physical production, service readiness, and more, and the different teams themselves ... You bring solutions that maximize the time you spend on high value work and benefit the broader ...
$120 - $160/hr
... engineering, physical production, service readiness, and more, and the different teams themselves ... You bring solutions that maximize the time you spend on high value work and benefit the broader ...
Solutions Engineer Edtech information
What does a solutions engineer do in Edtech?
A Solutions Engineer in Edtech serves as a technical expert who bridges the gap between educational technology products and the unique needs of schools, educators, or other educational clients. They work closely with sales teams to understand client requirements, demonstrate how products can solve specific challenges, and customize solutions to fit different learning environments. Their responsibilities also include providing technical support, training, and ensuring a smooth implementation process. By combining technical knowledge with strong communication skills, Solutions Engineers help educational institutions maximize the value of Edtech products.
What skills and qualifications are needed to thrive as a solutions engineer in Edtech?
To thrive as a Solutions Engineer in Edtech, you need a blend of technical expertise in software integration, educational technology knowledge, and a relevant degree, such as in computer science or education. Familiarity with learning management systems (LMS), APIs, cloud platforms, and possibly certifications like AWS or Google Cloud are typically required. Outstanding communication, problem-solving skills, and the ability to translate technical concepts for non-technical stakeholders set top candidates apart. These skills ensure effective collaboration with clients and internal teams, driving successful implementation and adoption of educational technologies.
How does a solutions engineer in Edtech typically collaborate with sales and product teams during the sales cycle?
As a Solutions Engineer in Edtech, you'll work closely with sales teams to understand client needs and demonstrate how your company's technology can address their educational challenges. You'll often participate in client calls, prepare tailored presentations, and answer technical questions to ensure the proposed solutions fit the institution's requirements. Additionally, you will collaborate with product teams to relay client feedback and suggest enhancements, acting as a bridge between customer needs and product development. This cross-functional teamwork is vital for delivering customized solutions and ensuring post-sale satisfaction.
What is the difference between Solutions Engineer Edtech vs Customer Success Manager Edtech?
| Aspect | Solutions Engineer Edtech | Customer Success Manager Edtech |
|---|---|---|
| Required credentials | Bachelor's in tech, engineering, or related field; technical certifications | Bachelor's in business, education, or related field; customer service experience |
| Work environment | Technical meetings, product demos, implementation support | Client onboarding, relationship management, training sessions |
| Employer usage | Tech companies, SaaS providers in Edtech |
Solutions Engineers Edtech focus on technical implementation and product customization, while Customer Success Managers Edtech prioritize client relationships and retention. Both roles require strong communication skills but differ in technical depth and daily tasks.
What are popular job titles related to Solutions Engineer Edtech jobs in Kentucky?
For Solutions Engineer Edtech jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Solutions Engineer Edtech jobs in Kentucky look for?
The top searched job categories for Solutions Engineer Edtech jobs in Kentucky are:
What cities in Kentucky are hiring for Solutions Engineer Edtech jobs?
Cities in Kentucky with the most Solutions Engineer Edtech job openings:
Operations Director (Remote - US Base)
On-site
Sutherland Global
5.3
Based on 27 frontline employees who took The Breakroom Quiz
211th of 226 rated it services
Paid breaks
Recommended by parents
Respectful managers
Uninterrupted breaks
$140 - $210/hr
Other
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Job description
Company Description:
#J-18808-LjbffrAbout Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Sutherland is seeking a talented, strategic Operations Director to lead one of our rapidly expanding educational technology programs. We are a group of driven, supportive individuals dedicated to innovation and excellence. If you are looking to build a fulfilling career and possess the leadership expertise to accelerate our success, we want to work with you!
In this role, you will champion large-scale Business Process Outsourcing (BPO) and client programs, ensuring seamless execution and strategic alignment
Department Leadership: Manage daily operations and long-term projects for your specific unit.
Team Management: Hire, train, and supervise department staff, managers, and coordinators. Set clear performance goals.
Strategic Planning: Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.
Cross-Functional Collaboration: Work with other departments to streamline scholarship processing, family outreach, and system improvements.
Compliance & Reporting: Ensure all program or financial operations follow state laws, contractual obligations, and internal policies.
Qualifications:Our most successful candidates will have:
- Education: Bachelor’s degree in a relevant field.
- Experience: 10+ years of progressive service delivery or Business Process Outsourcing (BPO) leadership experience, specifically in senior management roles overseeing large-scale programs with over 150+ headcount across multiple geographies or at the Director level.
- Domain Expertise: Prior background in the educational technology (EdTech) sector is highly preferred.
- Remote Leadership: Proven ability to effectively manage, mentor, and drive accountability with frontline managers in a distributed or remote environment.
- Budget & Finance: Strong financial acumen with verified success in building strategic financial plans, auditing expense reports, and implementing cost-optimization strategies that deliver business savings.
- Core Skills: Outstanding verbal and written communication abilities combined with decisive, data-driven decision-making and strong leadership traits
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
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