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Solutions Engineer Edtech Jobs in Massachusetts (NOW HIRING)

ICONSTAFF

Principal Software Engineer

Boston, MA · On-site +1

$145K - $175K/yr

Partner with Product and Engineering to deliver features and technical solutions * Monitor, debug ... EdTech or school systems experience * React Native or mobile development * Startup or high-growth ...

Amazon

Sr Account Manager, EdTech

Boston, MA

Do you have the business savvy to lead a cross-functional team that includes specialists, solution ... to engineering, product management, and sales. Success in this role requires creative systems ...

Amazon

Sr Account Manager, EdTech

Boston, MA

Do you have the business savvy to lead a cross-functional team that includes specialists, solution ... to engineering, product management, and sales. Success in this role requires creative systems ...

Amazon

Sr Account Manager, EdTech

Boston, MA · On-site

Do you have the business savvy to lead a cross-functional team that includes specialists, solution ... to engineering, product management, and sales. Success in this role requires creative systems ...

Timely

Product Manager

Boston, MA

... Engineering and Success teams to uncover customer challenges, develop and test solutions, and drive ... Background in EdTech and/or education sector; experience in product development - e.g., front-end ...

All JobsSolutions Engineer Edtech JobsSolutions Engineer Edtech Jobs in Massachusetts

Solutions Engineer Edtech information

What does a solutions engineer do in Edtech?

A Solutions Engineer in Edtech serves as a technical expert who bridges the gap between educational technology products and the unique needs of schools, educators, or other educational clients. They work closely with sales teams to understand client requirements, demonstrate how products can solve specific challenges, and customize solutions to fit different learning environments. Their responsibilities also include providing technical support, training, and ensuring a smooth implementation process. By combining technical knowledge with strong communication skills, Solutions Engineers help educational institutions maximize the value of Edtech products.

What skills and qualifications are needed to thrive as a solutions engineer in Edtech?

To thrive as a Solutions Engineer in Edtech, you need a blend of technical expertise in software integration, educational technology knowledge, and a relevant degree, such as in computer science or education. Familiarity with learning management systems (LMS), APIs, cloud platforms, and possibly certifications like AWS or Google Cloud are typically required. Outstanding communication, problem-solving skills, and the ability to translate technical concepts for non-technical stakeholders set top candidates apart. These skills ensure effective collaboration with clients and internal teams, driving successful implementation and adoption of educational technologies.

How does a solutions engineer in Edtech typically collaborate with sales and product teams during the sales cycle?

As a Solutions Engineer in Edtech, you'll work closely with sales teams to understand client needs and demonstrate how your company's technology can address their educational challenges. You'll often participate in client calls, prepare tailored presentations, and answer technical questions to ensure the proposed solutions fit the institution's requirements. Additionally, you will collaborate with product teams to relay client feedback and suggest enhancements, acting as a bridge between customer needs and product development. This cross-functional teamwork is vital for delivering customized solutions and ensuring post-sale satisfaction.

What is the difference between Solutions Engineer Edtech vs Customer Success Manager Edtech?

AspectSolutions Engineer EdtechCustomer Success Manager Edtech
Required credentialsBachelor's in tech, engineering, or related field; technical certificationsBachelor's in business, education, or related field; customer service experience
Work environmentTechnical meetings, product demos, implementation supportClient onboarding, relationship management, training sessions
Employer usageTech companies, SaaS providers in Edtech

Solutions Engineers Edtech focus on technical implementation and product customization, while Customer Success Managers Edtech prioritize client relationships and retention. Both roles require strong communication skills but differ in technical depth and daily tasks.

What are popular job titles related to Solutions Engineer Edtech jobs in Massachusetts? For Solutions Engineer Edtech jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Solutions Engineer Edtech jobs in Massachusetts look for? The top searched job categories for Solutions Engineer Edtech jobs in Massachusetts are:
Solutions Engineer Edtech jobs near you
Infographic showing various Solutions Engineer Edtech job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution.

Principal Software Engineer

ICONSTAFF

Boston, MA • On-site, Remote

$145K - $175K/yr

Full-time

Re-posted 16 days ago

Job description

Principal Software Engineer


Help expand access to high-quality behavioral health care for students and families. Our engineering team builds technology that drives clinical excellence and operational efficiency.

We’re seeking a Senior Software Engineer to design and build scalable systems that support real-world mental health care delivery. This is an individual contributor role with strong cross-functional collaboration.


What You’ll Do

  • Design, build, and maintain scalable, secure systems across front-end, back-end, and data layers
  • Develop infrastructure-as-code (CDK) to improve reliability and security
  • Partner with Product and Engineering to deliver features and technical solutions
  • Monitor, debug, and optimize system performance


Systems & Integrations

  • Build data pipelines and integrations (EHRs, student systems, internal tools)
  • Improve workflow automation and operational efficiency
  • Ensure HIPAA-compliant architecture and data protections


Collaboration & Leadership

  • Work closely with Product and Engineering leadership
  • Translate requirements into scalable solutions
  • Mentor junior engineers


Success Metrics

  • Delivery of high-quality features
  • System reliability, security, and data integrity
  • Efficiency gains from automation
  • Successful system integrations
  • Internal stakeholder satisfaction


Qualifications (Required)

  • 7+ years building data-intensive platforms
  • Strong system architecture, cloud, and API experience
  • Proficiency in JavaScript (TypeScript), SQL, React, Next.js
  • Experience with AWS (ECS, Lambda, CloudFormation, Cognito), MongoDB/DocumentDB
  • Familiarity with testing frameworks (e.g., Jest)
  • Strong communication skills


Preferred

  • Healthcare/HIPAA experience
  • EdTech or school systems experience
  • React Native or mobile development
  • Startup or high-growth experience


Who You Are

Curious, proactive, and collaborative. You take ownership, navigate complexity, and build reliable systems that matter.


Why Join

  • Mission-driven impact on student mental health
  • Collaborative engineering culture
  • Opportunity to shape core systems
  • Flexible remote/hybrid work