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Software Onboarding Jobs (NOW HIRING)

Senior Software Engineer, Onboarding

Manhattan, NY · On-site

$135K - $178K/yr

As a Senior Software Engineer, you will be leveraging your experience working within a service ... If onboarding feels hard, nothing else matters - making this role a direct driver of activation ...

hackajob is collaborating with Redgate Software to connect them with exceptional professionals for ... Deliver an exceptional onboarding and implementation experience that drives adoption of Redgate ...

Senior Software Engineer, Onboarding

New York, NY · On-site

$134K - $176K/yr

As a Senior Software Engineer, you will be leveraging your experience working within a service ... If onboarding feels hard, nothing else matters - making this role a direct driver of activation ...

Senior Software Engineer, Onboarding

New York, NY · On-site

$134K - $176K/yr

As a Senior Software Engineer, you will be leveraging your experience working within a service ... If onboarding feels hard, nothing else matters - making this role a direct driver of activation ...

The Contractor Onboarding Specialist role will focus on onboarding and training both customer ... Proficient with Microsoft Office Suite and related program software (including, but not limited to ...

Onboarding Specialist About Cherry Started in 2019, Cherry is an extremely fast growing FinTech ... Comfortable working with various software platforms * Adaptable and proven ability to troubleshoot ...

hackajob is collaborating with Redgate Software to connect them with exceptional professionals for ... Deliver an exceptional onboarding and implementation experience that drives adoption of Redgate ...

Experience in SaaS onboarding or software implementations * Experience using Salesforce, GuideCX, or similar CRM/project management platforms * Experience within wellness, healthcare, med spa, salon ...

New

The Onboarding Manager ensures new dental practices achieve rapid, confident adoption of Oryx ... Proficiency with CRM software and customer success platforms (e.g., Salesforce, HubSpot). * Thrives ...

The Onboarding Specialist works closely with the Human Resources, clinical, operations and ... Experience using Applicant Tracking Software, Oracle and document management system, Docuware is a ...

Showing results 41-60

Software Onboarding information

See salary details

$48K

$111.8K

$166K

How much do software onboarding jobs pay per year?

As of Sep 3, 2026, the average yearly pay for software onboarding in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.

What are the key skills and qualifications needed to thrive as a software onboarding specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

More about Software Onboarding jobs

What cities are hiring for Software Onboarding jobs?

Cities with the most Software Onboarding job openings:

What states have the most Software Onboarding jobs?

States with the most job openings for Software Onboarding jobs include:

Infographic showing various Software Onboarding job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Temporary. Highlights an 71% In-person, 3% Hybrid, and 26% Remote job distribution, with an average salary of $111,845 per year, or $53.8 per hour.

Senior Software Engineer, Onboarding

Justworks

Manhattan, NY • On-site

$135K - $178K/yr

Other

Re-posted yesterday


Justworks rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

45th of 226 rated it services


Job description

Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Who You Are
Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?
As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We're currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement.
Your Success Profile
What You Will Work On
The Onboarding teams transform a weeks-long, support-heavy onboarding process into a fully self-serve experience, leveraging AI-powered data ingestion and real-time validation to take companies from signed contract to running payroll in a matter of days. A core part of this work is unifying how people join Justworks - today, full-time, contractor, and international hires across PEO, ASO, and EOR each follow entirely different flows, and this role brings them all into one. Ultimately, this is about building the first product experience every new customer has. If onboarding feels hard, nothing else matters - making this role a direct driver of activation rate, time-to-first-payroll, and onboarding completion.
  • Collaborate with a cross functional team to design a next-generation platform to unlock new business capabilities
  • Take ownership of designing and implementing APIs, systems integrations and backend services
  • Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
  • Instate best-practices observability and monitoring as "first principles" of all our services
  • Keep extremely sensitive data compartmentalized and secure
  • Perform other related duties as assigned
How You Will Do Your Work
As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
  • Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
  • Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
  • Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
  • Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
  • Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
  • Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."
Qualifications
  • Minimum of 7 years of professional hands-on experience
  • Expertise in backend systems
  • Strong object-oriented design and coding skills
  • Strong understanding of data structures and algorithms
  • Experience modeling complex real-world problems with robust data models and systems
  • Experience supporting other engineers and acting as a "tech lead"
  • Experience using Agile/Scrum methodology in a fast-paced environment
  • Experience in a high-growth environment working with deadlines and milestones

Technologies Used
  • Languages: Go, Ruby on Rails, Javascript
  • Messaging / APIs: Kafka, GraphQL, Apollo, Redis
  • Infrastructure: Kubernetes, Docker, CircleCI, DataDog, AWS

The base wage range for this position based in our New York City Office is targeted at $188,000.00 to $242,000.00 per year.
#LI-AD1 #LI-Hybrid #LI-JS1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at Your comfort and success matter to us, and we're here to ensure an inclusive experience.
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