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Software Onboarding Jobs in Maine (NOW HIRING)

Portland Webworks

Software Development Manager

Portland, ME · On-site

$126K - $166K/yr

Manage hiring, onboarding, and contractor relationships Project & Technical Leadership * Serve as a ... Pay scale for Software Development Manager: Depends on experience This position requires passing a ...

Portland Webworks

Software Development Manager

Portland, ME · On-site

$90K - $115K/yr

Manage hiring, onboarding, and contractor relationships Project & Technical Leadership * Serve as a ... Pay scale for Software Development Manager: Depends on experience This position requires passing a ...

NinjaOne

About the Role As a Senior Software Engineer on the NinjaOne team, contributing to our IT Operation ... NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training ...

NinjaOne

$119K - $157K/yr

About the Role As a Senior Software Engineer, Java at NinjaOne, you'll play a key role in enhancing ... NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training ...

NinjaOne

$119K - $157K/yr

About the Role As a Senior Software Engineer, Java at NinjaOne, you'll play a key role in enhancing ... NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training ...

NinjaOne

About the Role As a Senior Software Engineer, Java at NinjaOne, you'll play a key role in enhancing ... NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training ...

NinjaOne

About the Role As a Lead Senior Software Engineer, Java on NinjaOne's Catalog team, you'll help ... NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training ...

Dantechinc

Computer Field Technician

Bangor, ME

$40/hr

No software work involved -- just swap, install, and go. Great for experienced techs who want ... Free Dell and Lenovo certification, completed online from home Onboarding * Fully onboarded in 7 ...

Dantechinc

Computer Field Technician

Bangor, ME

$40/hr

No software work involved -- just swap, install, and go. Great for experienced techs who want ... Free Dell and Lenovo certification, completed online from home Onboarding * Fully onboarded in 7 ...

AM WELL ASSISTANCE SOLUTIONS LLC

Admin Assistant

Milford, ME · On-site

$18.25 - $24.50/hr

... software. * Client & Caregiver Ingestion: Help prepare intake packets for new clients and onboarding documentation for incoming care staff. Documentation & Compliance * File Management: Maintain ...

BerryDunn

Procurement Manager

Portland, ME

... onboarding, contract negotiation and monitoring. * Lead strategic sourcing and competitive procurement processes for key spend categories, including software/SaaS, technology, professional services ...

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Software Onboarding information

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.

What are the key skills and qualifications needed to thrive as a software onboarding specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What are popular job titles related to Software Onboarding jobs in Maine?

For Software Onboarding jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Software Onboarding jobs in Maine look for?

The top searched job categories for Software Onboarding jobs in Maine are:

Software Onboarding jobs near you
Infographic showing various Software Onboarding job openings in Maine as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Remote job distribution.

Software Development Manager

Portland Webworks

Portland, ME • On-site

$126K - $166K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

Job description

About Us
Portland Webworks (and our public sector brand GovWebworks) is a mission-driven software consulting and professional services agency focused on custom development for the public sector. We build web applications and digital services that make government more accessible, efficient, and user-centered. Our CMS based projects are primarily centered around Drupal and we endeavor to be an active part of the broader Drupal community. Philosophically, we are technology agnostic choosing tools that best meet our clients' needs, with a focus on open source and proven solutions so while we have a bias towards Drupal based on experience, it is not the only tool we consider and use. We seek constant innovation, providing progressive solutions for our clients and continually pushing the boundaries of how we provide those solutions.
The Role
We are seeking a motivated and versatile Software Development Manager to join our leadership team. In this role, you will oversee a remote team of 12 CMS developers, managing project execution, staff development, and team operations. You will be a key player in delivering high-quality client work, growing our CMS-based product offerings, and cultivating a strong team culture grounded in collaboration, mentorship, and technical excellence.
This role reports to the Director of Software Development.
Key Responsibilities
Team & People Management
  • Lead and support a distributed team of CMS developers (in-house and contract)
  • Conduct performance reviews and regular one-on-ones
  • Coach and mentor team members for growth and accountability
  • Manage hiring, onboarding, and contractor relationships

Project & Technical Leadership
  • Serve as a technical leader across CMS projects (primarily Drupal)
  • Meet with clients and internal stakeholders to move projects forward
  • Ensure alignment of technical decisions with long-term product vision
  • Support client projects with staffing, estimates, and delivery oversight

Strategic Leadership
  • Define and drive department goals aligned with company strategy
  • Support the evolution of our CMS-based product offerings
  • Engage with the Drupal community to foster visibility and collaboration
  • Monitor department performance and contribute to company-wide initiatives

What We're Looking For
  • Experience leading or managing technical teams, with a strong record of motivating and supporting others
  • 5+ years of experience in web development, including CMS platforms (Drupal strongly preferred)
  • Excellent communication and client-facing skills
  • Familiarity with professional services/consulting environments (public sector experience a strong plus)
  • A versatile thinker who can balance project needs, technical vision, and team dynamics
  • A commitment to community engagement and continuous learning

Benefits
We strive for excellence in everything we do. We value wisdom, curiosity, and a sense of fun.
Our work is meaningful. From providing easier and better ways for citizens to access state government information and programs aiding in a more informed and better served populace, to keeping pets and animals safe through registration and welfare tracking, to making vaccines available to people most in need- our software often has a direct benefit to people we'll never meet.
We are also very dedicated to the people within our organization. We are proud to be consistently named one of Maine's "Best Places to Work".
The benefits that we offer include:
  • 100% Paid health and dental benefits for employees
  • Health Reimbursement Account (to minimize out of pocket costs)
  • Flexible Spending and Dependent Care Accounts
  • Company matching retirement plan
  • Annual profit sharing
  • Flexible scheduling
  • Up to 25 days paid vacation
  • Free parking (you will love Old Port parking)
  • Supportive and engaging work environment for all employees, in office and remote
  • Inclusive and collaborative management style, actively seeking and considering all employee perspectives in decision-making
  • Competitive pay and merit increases
    • Pay scale for Software Development Manager: Depends on experience

This position requires passing a criminal background check due to client contracting requirements.
Learn More About Portland Webworks & GovWebworks
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5 Times Best Places to Work Winner
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