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Software Onboarding Jobs (NOW HIRING)

CodeForce

Client Onboarding Specialist

New York, NY · On-site +1

Client Onboarding Specialist Location: Remote Employment Type: Full-Time Job Overview We are ... Troubleshoot hardware, software, network, and application-related issues. * Assist clients with ...

CodeForce

Client Onboarding Specialist

New York, NY · Remote

Client Onboarding Specialist Location: Remote Employment Type: Full-Time Job Overview We are ... Troubleshoot hardware, software, network, and application-related issues. * Assist clients with ...

Enumerate

Payments Enablement Consultant

$55K - $65K/yr

This position spearheads the onboarding process, closely collaborating with our Software Onboarding Managers, as well as other payment experts. Your mission will be to play a pivotal role in ...

Vivint

Onboarding Specialist

Provo, UT

$17/hr

Technology: Proficiency in MS Office Suite and experience with onboarding software is a plus. Compensation : $17/hour Benefits : Health and Dental Insurance Options On Site Cafeteria and Drink ...

Vivint

Onboarding Specialist

Orem, UT

$17/hr

Technology: Proficiency in MS Office Suite and experience with onboarding software is a plus. Compensation : $17/hour Benefits : Health and Dental Insurance Options On Site Cafeteria and Drink ...

Vivint

Onboarding Specialist

Provo, UT · On-site

$17/hr

Proficiency in MS Office Suite and experience with onboarding software is a plus. Compensation : • $17/hour Benefits : • Health and Dental Insurance Options • On Site Cafeteria and Drink ...

Entrega

Dealer Operations Analyst

Troy, MI

Software Onboarding - This role orchestrates the technical onboarding process for Dealers to the OEM software applications. This role is required to strictly adhere to the process, effectively ...

ServiceWorks

Onboarding Specialist

Saint Louis, MO · On-site

Comfort learning and teaching software platforms; prior experience with service management or field service tools is a plus. * Organizational and time-management skills to handle multiple onboarding ...

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All JobsSoftware Onboarding Jobs

Software Onboarding information

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$48K

$111.8K

$166K

How much do software onboarding jobs pay per year?

As of Jul 17, 2026, the average yearly pay for software onboarding in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a Software Onboarding Specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
More about Software Onboarding jobs
What cities are hiring for Software Onboarding jobs? Cities with the most Software Onboarding job openings:
What states have the most Software Onboarding jobs? States with the most job openings for Software Onboarding jobs include:
What job categories do people searching Software Onboarding jobs look for? The top searched job categories for Software Onboarding jobs are:
Software Onboarding jobs near you
Infographic showing various Software Onboarding job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $111,845 per year, or $53.8 per hour.
Cyber Security Analyst

Cyber Security Analyst

Sunbird Software Inc.

Sioux Falls, SD • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 29 days ago

Job description

We are seeking a skilled and detail-oriented Cybersecurity Analyst to join our dynamic IT team. The successful candidate will be responsible for protecting our organization’s information systems, data, and networks from cyber threats. The Cybersecurity Administrator will implement and manage security solutions, conduct risk assessments, and ensure compliance with internal and external cybersecurity standards. This role will require working closely with other IT professionals to maintain a secure, resilient, and efficient IT environment.

Key Responsibilities:

  • Respond to detailed customer security questionnaires regarding the organization’s security practices, protocols, and technologies as part of our software onboarding process.
  • Implement, maintain, and optimize cybersecurity tools and infrastructure.
  • Perform regular system audits and vulnerability assessments to identify weaknesses in network security.
  • Develop and implement security protocols and procedures to safeguard against cyber-attacks, data breaches, and other threats.
  • Maintain documentation of security procedures, configurations, and incident reports.
  • Respond to and investigate security incidents, providing timely remediation and reporting.
  • Ensure compliance with cybersecurity policies, industry regulations (such as GDPR, HIPAA), and best practices.
  • Collaborate with IT teams to ensure proper encryption, backup, and data protection strategies are in place.
  • Conduct employee training and awareness programs related to security best practices.
  • Manage user access and authentication protocols, ensuring only authorized individuals have access to sensitive information.
  • Stay up to date with the latest cybersecurity trends, threats, and technologies.
  • Take responsibility for leading weekly security team meetings and ensure follow-up on action items with internal teams.
  • Assist with disaster recovery planning and testing.

Qualifications:

  • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.
  • Prior experience as a Cybersecurity Analyst or in a similar security-focused role.
  • Knowledge in security software (anti-virus programs, SIEM, etc.), network monitoring tools, and encryption technologies.
  • Experience with cloud security and knowledge of security for cloud-based services (AWS, Azure, etc.).
  • Strong understanding of networking concepts, TCP/IP, DNS, and HTTP/S.
  • Knowledge of data privacy laws and compliance frameworks (GDPR, HIPAA, PCI-DSS).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Preferred Skills:

  • Experience with security automation and scripting.
  • Knowledge of risk management frameworks (NIST, FAIR, etc.).
  • Strong understanding of firewalls, VPNs, IDS/IPS, encryption, and endpoint protection.
  • Experience with vulnerability scanning, risk management, and security incident response.
  • Familiarity with industry cybersecurity standards (ISO 27001, NIST, etc.).
  • Certifications such as CISSP, CISM, CompTIA Security+, or similar are preferred.
  • Hands-on experience with Security Information and Event Management (SIEM) tools.

About Sunbird:

  • We are all about delighting our clients and live/breathe the end client/user experience.
  • We have amazing PTO Policy that allows you to take care of yourself and your family.
  • We offer medical, dental, vision and life insurance to employees.
  • We believe in collaboration, teamwork, creativity and taking initiative.


Interested? Read on for additional details about this opportunity to join our amazing team!
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Sunbird is an EEO/AA/ADA/Veterans employer.

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