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Software Onboarding Jobs in Raleigh, NC (NOW HIRING)

Cloud Software Group

Software Engineer

Raleigh, NC

As an engineer in the Onboarding and Billing area, the team will be looking to you to design and ... full stack software engineer developing scalable and resilient event-driven and API-based ...

RozieAI

Product Onboarding & Delivery Intern

Durham, NC · On-site

... Product Onboarding & Delivery Intern At Rozie Synopsis, we're building the future of event ... We're looking for engineering interns who are deeply curious about modern software development, AI ...

RozieAI

Product Onboarding & Delivery Intern

Durham, NC · Remote

... Product Onboarding & Delivery Intern At Rozie Synopsis, we're building the future of event ... We're looking for engineering interns who are deeply curious about modern software development, AI ...

TIBCO

Software Engineer

Raleigh, NC · On-site

As an engineer in the Onboarding and Billing area, the team will be looking to you to design and ... Experience with continuous integration and continuous delivery (CI/CD Cloud Software Group is ...

ARA

Senior Software Engineer - Cloud Platforms

Raleigh, NC · On-site

$108K - $142K/yr

You will develop user guides, API and Swagger documentation and supporting onboarding of new users ... Building secure software solutions with a focus on security best practices * Design and ...

Amazon

Software Dev Engineer II - AMZ26216.2

Raleigh, NC · On-site

$143K - $194K/yr

Software Dev Engineer II - AMZ26216.2 Location: Raleigh, NC Multiple Positions Available: Design ... or onboarding process, please visit for more information. If the country/region you're applying in ...

Labcorp

Manager, Software Engineering

Durham, NC · On-site

... recruiting, onboarding, and performance and growth management ADDITIONAL JOB STANDARDS * Proven ... We own the custom-built software systems that carry a sample from accessioning through data ...

Labcorp

Manager, Software Engineering

Durham, NC

... recruiting, onboarding, and performance and growth management ADDITIONAL JOB STANDARDS * Proven ... We own the custom-built software systems that carry a sample from accessioning through data ...

Relias US

Principal Software Engineer

Morrisville, NC · Hybrid

$126K - $169K/yr

Comprehensive onboarding program - a great introduction to our company, customers and culture ... Qualifications YOU'VE GOT WHAT IT TAKES IF YOU HAVE: * 10+ years of experience developing software ...

ENFOS, Inc.

Senior Software Engineer - 2026

Durham, NC

$118K - $156K/yr

ENFOS is hiring a Senior Software Engineer to help build and scale the backend of our Environmental ... Architect customer onboarding and large-scale data migrations with accuracy, reliability, and ...

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Showing results 1-20

All JobsSoftware Onboarding JobsSoftware Onboarding Jobs in Raleigh, NC

Software Onboarding information

See Raleigh, NC salary details

$46.7K

$108.7K

$161.4K

How much do software onboarding jobs pay per year?

As of Jul 18, 2026, the average yearly pay for software onboarding in Raleigh, NC is $108,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $126,400.00 per year, depending on experience, location, and employer.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a Software Onboarding Specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
What are popular job titles related to Software Onboarding jobs in Raleigh, NC? For Software Onboarding jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Software Onboarding jobs in Raleigh, NC look for? The top searched job categories for Software Onboarding jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Software Onboarding jobs? Cities near Raleigh, NC with the most Software Onboarding job openings:
Software Onboarding jobs near you
Infographic showing various Software Onboarding job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 18% Part Time, 1% Temporary, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $108,723 per year, or $52.3 per hour.

Software Engineer

Cloud Software Group

Raleigh, NC

Other

Re-posted 24 days ago

Job description

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business, an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd and tackle the bigger competitors.

Role Overview:

  • Now, let's get to the details. This role will act as a team player with a focus on front-end development for our Admin WebApp and Self-Service, as well as back-end services that properly provision new customer accounts and allow existing customers to manage their entitlements and billing.

This includes:

  • Strategy

    • Trusted Advisor: As an engineer in the Onboarding and Billing area, the team will be looking to you to design and build systems that allow our customers and business stakeholders to efficiently and effectively do their jobs.

    • Building the Right Things: Work with stakeholders to understand their needs and ensure that they have the systems and behaviors in place when they need them.

  • Execution

    • Technical Excellence: Drive high-quality design and implementation of systems and user experiences related to customer onboarding and billing.

    • Stakeholder Engagement: Contribute to regular engagements with critical cross-functional stakeholders such as other engineering teams, product design, PM, marketing, and operations.

Your Superhero Uniform Includes (Required Experience and Skills)

  • 2+ years of experience as a full stack software engineer developing scalable and resilient event-driven and API-based microservices using C# and SQL/NoSQL data storage.

  • 2+ years of developing front-end applications using modern JavaScript frameworks like React.

  • Good knowledge of React, including hooks, context, and routing.

  • Good knowledge of .Net, including ASP.Net Core, C#, and Entity Framework.

  • Good knowledge of CSS

  • Experience with version control systems (e.g., Git/BitBucket).

  • Excellent problem-solving and debugging skills.

Your Superhero Strengths Include (Preferred Experience and Skills)

  • Experience with Typescript

  • Strong communication and teamwork skills.

  • Experience with unit testing, integration testing, and end-to-end testing.

  • Experience with continuous integration and continuous delivery (CI/CD

Apply