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Software Onboarding Jobs in Raleigh, NC (NOW HIRING)

Senior Software Engineer

Raleigh, NC

$119K - $157K/yr

DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect ... Provide technical leadership, assist in on-boarding & mentoring of junior engineers Requirements ...

Senior Software Engineer

Raleigh, NC · Remote

$125K - $165K/yr

DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect ... Provide technical leadership, assist in on-boarding & mentoring of junior engineers Requirements ...

New

Senior Software Engineer

Raleigh, NC · On-site +1

$119K - $157K/yr

DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect ... Provide technical leadership, assist in on-boarding & mentoring of junior engineers Requirements ...

This position bridges the gap between software development, DevOps infrastructure, and rigorous end ... Integration & Onboarding Orchestration: Lead the technical validation and end-to-end verification ...

New

This position bridges the gap between software development, DevOps infrastructure, and rigorous end ... Integration & Onboarding Orchestration: Lead the technical validation and end-to-end verification ...

... client onboarding workflows. In this role, you will architect resilient enterprise REST APIs ... This position bridges the gap between software development, DevOps infrastructure, and rigorous end ...

Coach and mentor junior engineers; support onboarding and knowledge transfer * Work closely with Product Owners and Architects to translate requirements into robust, maintainable software

Senior Solutions Engineer

Chapel Hill, NC · On-site

$47 - $60.75/hr

About CData Software, Inc. CData is the data layer between AI and ROI-delivering the connectivity ... Actively mentor new Solutions Engineering team members during their onboarding period as assigned.

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Software Onboarding information

See Raleigh, NC salary details

$46.7K

$108.7K

$161.4K

How much do software onboarding jobs pay per year?

As of Jul 18, 2026, the average yearly pay for software onboarding in Raleigh, NC is $108,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $126,400.00 per year, depending on experience, location, and employer.

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a Software Onboarding Specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
What are popular job titles related to Software Onboarding jobs in Raleigh, NC? For Software Onboarding jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Software Onboarding jobs in Raleigh, NC look for? The top searched job categories for Software Onboarding jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Software Onboarding jobs? Cities near Raleigh, NC with the most Software Onboarding job openings:
Infographic showing various Software Onboarding job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 18% Part Time, 1% Temporary, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $108,723 per year, or $52.3 per hour.
Senior Software Engineer

Senior Software Engineer

DomainTools

Raleigh, NC

$119K - $157K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a passion for technical leadership and continuous improvement. You'll be a key technical collaborator, not only designing and maintaining complex systems but also accelerating engineering productivity and mentoring the next generation of engineers.

We are looking for someone with a strong background in Python, Rust, GoLang, and cloud infrastructure (AWS, Docker, Kubernetes) who is eager to take on big challenges and deliver high-quality, impactful results.

Job Responsibilities

  • Design, code and maintain web-scale data systems
  • Discover, analyze and validate new data sets to add value for our customers
  • Creative problem solving to necessarily complex systems
  • Research, prove and employ cutting edge techniques & technologies
  • Provide code reviews, design feedback, demos, technical requirements & documentation
  • Provide accurate, scope, estimates for time, capacity & costs of projects
  • Improve the lives of your coworkers by accelerating engineering productivity, reducing operational toil and increasing consistency
  • Provide technical leadership, assist in on-boarding & mentoring of junior engineers

Requirements

  • 5+ years of professional development experience with Python, GoLang, Rust or equivalent languages. Expertise in Rust and Python is highly valued.
  • 3+ years of experience with cloud infrastructure, specifically AWS, Docker, and Kubernetes.
  • 3+ years of experience with web-scale data engineering, leveraging data stores such as OpenSearch, Postgres (or PSQL), CockroachDB and Spark.
  • 3+ years of professional experience with Kafka.
  • 5+ years of experience working with Linux/Unix environments.
  • Excellent written and verbal communication skills.
  • Proven ability to coordinate effectively between multiple teams.
  • A positive attitude, strong interpersonal skills, and a genuine enjoyment of collaborating with, mentoring and assisting teammates.
  • Exceptional attention to detail and a commitment to delivering high-quality results.
  • Demonstrated history of high initiative and productivity that consistently adds value.
  • A proactive attitude towards continuous learning, particularly in unfamiliar domains.
  • Excited and passionate about working within the security space.

Pluses

  • Bachelor's degree or higher in Computer Science/related field or equivalent experience
  • Design, implementation and/or maintenance of CICD & microservices
  • Experience with Data Pipelines such as ElasticSearch, NATS or Apache Airflow
  • Experience with data mining or machine learning techniques
  • Experience with text codec, encoding & web protocols
  • Bash, Scala, C, or Hive development experience
  • Experience with full stack development

Benefits

DomainTools is the global leader for Internet intelligence and the first place security practitioners go when they need to know. The world's most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape. DomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain website and DNS data to provide immediate context and machine-learning driven risk analytics delivered in near real-time. 

DomainTools offers a comprehensive benefits package to our employees that includes fully paid medical, dental and vision insurance premiums, a 401k retirement plan with company matching, basic life insurance, flexible PTO and additional well-being benefits. 

DomainTools embraces diversity, equity and inclusion to its fullest as an equal opportunity employer. We build our teams so creativity and innovation can flourish. We believe inclusivity and equity fosters innovation and growth, and we harness this mindset to drive a culture that serves our employees and our customers. We encourage people of all backgrounds, ages, perspectives and skill sets to apply; and do not discriminate based on age, religion, color, national origin, gender, sexual orientation, gender identity, marital status, veteran status, disability or any other characteristic protected by law.