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Remote Onboarding Jobs in Raleigh, NC (NOW HIRING)

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Comprehensive onboarding and ongoing product training * Opportunities for professional development ...

Remote Account Executive

Raleigh, NC · Remote

$65K - $125K/yr

As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ... Collaborate with internal teams to ensure seamless onboarding and client satisfaction. Requirements ...

Remote Account Executive

Raleigh, NC · Remote

$65K - $125K/yr

As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ... Collaborate with internal teams to ensure seamless onboarding and client satisfaction. Requirements ...

Psychiatrist (Remote)

Raleigh, NC · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Monthly productivity incentive (guaranteed during initial 6-month onboarding period) Our history ...

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Remote Onboarding information

See Raleigh, NC salary details

$12

$25

$46

How much do remote onboarding jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote onboarding in Raleigh, NC is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $28.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Onboarding vs Remote Customer Support?

AspectRemote OnboardingRemote Customer Support
Required CredentialsHR or training certifications, onboarding experienceCustomer service skills, product knowledge
Work EnvironmentHR teams, new employee orientationCustomer service centers, support teams
Industry UsageHR, recruitment, corporate trainingRetail, tech, telecom, service industries
Search & Comparison IntentUnderstanding onboarding processes remotelyFinding remote support jobs or services

Remote Onboarding involves guiding new employees through company policies and procedures remotely, focusing on integration and training. Remote Customer Support centers on assisting customers with products or services online. While both roles are remote, onboarding emphasizes employee integration, whereas customer support centers on client assistance.

What are some common challenges faced during remote onboarding, and how can new hires effectively overcome them?

A common challenge in remote onboarding is building connections with team members and understanding company culture without in-person interactions. New hires may also find it difficult to navigate digital tools and processes independently. To overcome these challenges, it's helpful to proactively schedule virtual meet-and-greets, participate in online forums or chat channels, and take advantage of available training resources. Asking questions early and often, as well as seeking feedback from managers or assigned mentors, can accelerate integration and confidence in the new environment.

What is remote onboarding?

Remote onboarding is the process of integrating new employees into an organization when they are working from a location outside the traditional office, typically from home. It involves using digital tools and platforms to provide training, share company policies, and help new hires connect with their teams. The goal is to ensure new employees feel welcomed, informed, and equipped to succeed in their roles despite not being physically present in the office.

What are the key skills and qualifications needed to thrive as a Remote Onboarding Specialist, and why are they important?

To thrive as a Remote Onboarding Specialist, you need a solid understanding of HR processes, onboarding best practices, and familiarity with employment regulations, often supported by a degree in HR or related experience. Proficiency with onboarding platforms, HRIS systems, and virtual communication tools like Zoom or Slack is typically required. Exceptional communication, organization, and empathy are vital soft skills for guiding new hires and fostering engagement remotely. These skills are essential to ensure a seamless onboarding experience, compliance, and positive integration of remote employees into the company culture.

What Are Remote Onboarding Jobs?

As a remote onboarding specialist, you work from home or an office to train new clients or new employees about the products, services, benefits, and policies of your company. Many details of this job depend on the type of people your employer asks you to work with. For example, while onboarding a new hire for the marketing team, you may focus on teaching them about the appropriate tone of marketing materials and how they can get access to any company benefits. On the other hand, when onboarding a client, you may help them learn the best ways to communicate with your company, answer common questions, or demonstrate the use of existing products. Remote onboarding specialists often use video conferencing tools, email, live chat, and telephone systems.

What are the most commonly searched types of Onboarding jobs in Raleigh, NC? The most popular types of Onboarding jobs in Raleigh, NC are:
What are popular job titles related to Remote Onboarding jobs in Raleigh, NC? For Remote Onboarding jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Remote Onboarding jobs? Cities near Raleigh, NC with the most Remote Onboarding job openings:
Infographic showing various Remote Onboarding job openings in Raleigh, NC as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

Product Onboarding & Delivery Intern

RozieAI

Durham, NC • Remote

Other

Posted 3 days ago


Job description

Location: Remote / Hybrid
Type: Internship
Compensation: NA. Course Credit Only
Schedule: Full-time or Part-time
Experience Level: Undergraduate, Graduate, or exceptional self-taught builders with strong projects


Rozie Synopsis - Product Onboarding & Delivery Intern

At Rozie Synopsis, we're building the future of event intelligence, knowledge capture, and AI-powered experiences.

We believe events are some of the most underleveraged knowledge systems in business today. Our platform helps organizations transform live conversations, sessions, meetings, and interactions into searchable knowledge, actionable insights, and long-term value.

We're looking for engineering interns who are deeply curious about modern software development, AI-native engineering workflows, and agentic systems.

This is a hands-on role where you'll work directly on production systems, prototypes, internal tooling, and AI-driven workflows.


Role Overview

The Product Onboarding & Delivery Intern supports the team responsible for the technical onboarding, configuration, and delivery of customer events. Working alongside experienced engineers and product specialists, the intern will gain hands-on exposure to the full event lifecycle - pre-event setup, live delivery, and post-event workflows - while contributing to real, intern-scoped projects that make a visible impact on how events are delivered.

This internship is well suited for third- and fourth-year students pursuing degrees in Computer Science, Information Systems, Software Engineering, or related fields who are curious about product operations, customer-facing technical roles, or SaaS delivery.


What You'll Do

Onboarding Support

  • Assist in gathering and documenting event requirements under the guidance of senior team members
  • Help maintain JIRA tickets, track action items, and keep status updated across event onboarding workflows
  • Shadow customer and partner calls to learn how technical requirements are scoped and validated

Configuration & Product Learning

  • Learn the platform's configuration options and assist with non-critical setup tasks under supervision
  • Pair with engineers to understand how features are configured for different event types
  • Build familiarity with internal tools, dashboards, and documentation

Documentation & Enablement

  • Draft and update onboarding materials, runbooks, and training notes for internal and partner use
  • Help create or edit short training videos for AV teams and production partners
  • Identify gaps or unclear sections in existing documentation and propose improvements

Live Event Exposure

  • Observe live event support sessions to understand monitoring, escalation paths, and incident response
  • Assist with pre-event readiness checks alongside the support team
  • Take structured notes on issues, resolutions, and improvement opportunities

Post-Event Support

  • Help with post-event tasks such as content review, basic reporting, and editorial handoffs
  • Surface patterns in post-event feedback to support continuous improvement


What You'll Learn

  • How a real SaaS event platform is configured and delivered to enterprise customers
  • Practical use of JIRA and other tools for managing technical work end-to-end
  • How cross-functional teams - Product, Engineering, Sales, Operations, AV - collaborate to deliver complex live events
  • Stakeholder communication, written documentation, and triage skills in a fast-paced environment
  • A clear, honest view of what a career in product operations, implementation, or customer engineering looks like


Qualifications

Required

  • Currently enrolled as a junior or senior at a US university
  • Pursuing a degree in Computer Science, Information Systems, Software Engineering, Business Technology, or a related field
  • Strong written and verbal communication skills
  • Curiosity about how software products are delivered, operated, and improved
  • Organized, detail-oriented, and comfortable asking thoughtful questions

Nice to Have

  • Coursework or project experience involving SaaS products, APIs, or web technologies
  • Familiarity with JIRA, Trello, Asana, or similar tracking tools (academic or club projects count)
  • Any exposure to events, AV/production environments, or video content workflows
  • Interest in customer-facing technical roles, product operations, or implementation engineering


What We Offer

  • Mentorship from product, engineering, and operations leaders
  • Ownership of meaningful, intern-scoped projects with visible outcomes
  • Exposure to live, customer-facing event delivery
  • An end-to-end view of how a modern SaaS event platform operates
  • [Duration, location, compensation, and academic credit details to be confirmed by the hiring team]


Why This Role Matters

Interns in this role contribute directly to how smoothly customer events are onboarded and delivered. They get a rare, full-stack view of product operations - from the first customer requirements call to the final post-event handoff - and leave the internship with concrete experience in technical onboarding, documentation, and live delivery support.


About Rozie Synopsis

Rozie Synopsis is building an AI-powered event intelligence platform designed to transform fragmented event moments into shared memory, actionable insight, and forward momentum.

Our vision is to make events the most powerful knowledge systems in the modern enterprise through AI-powered insight activation, connected intelligence, and institutional memory.

We move fast, prototype aggressively, work closely with customers, and care deeply about building technology that solves real operational and business problems.