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Software Onboarding Jobs in Delaware (NOW HIRING)

Training Lead-Truss

DE

$81K - $110K/yr

This role leads the delivery of onboarding, adoption, and ongoing proficiency programs across the Alpine software suite for both new and existing customers. The Training Lead works closely with ...

QA Engineer II

Wilmington, DE · Hybrid

$101K - $198K/yr

This role may also involve direct interaction with external client partners for client onboarding ... Software Development Life Cycle (SDLC) * Structured Query Language (SQL) * Software Testing Life ...

Coordinate and execute technology onboarding for new employees * Prepare and configure hardware and software for new hires * Deliver initial training on company systems and tools * Create and ...

Coordinate and execute technology onboarding for new employees * Prepare and configure hardware and software for new hires * Deliver initial training on company systems and tools * Create and ...

Coordinate and execute technology onboarding for new employees * Prepare and configure hardware and software for new hires * Deliver initial training on company systems and tools * Create and ...

Client Bookkeeper

Dover, DE · On-site +1

$37K - $50K/yr

Experience assisting with onboarding, training, or procedural coaching of staff and exposure to the ... software systems (e.g., QuickBooks Online). * Ability to perform work accurately and efficiently ...

... Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered ... Onboarding new applications: Review new application onboarding requests to ensure the requests are ...

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Software Onboarding information

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a Software Onboarding Specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
What are popular job titles related to Software Onboarding jobs in Delaware? For Software Onboarding jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Software Onboarding jobs in Delaware look for? The top searched job categories for Software Onboarding jobs in Delaware are:
What cities in Delaware are hiring for Software Onboarding jobs? Cities in Delaware with the most Software Onboarding job openings:
Infographic showing various Software Onboarding job openings in Delaware as of July 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.
Distinguished Software Engineer

Distinguished Software Engineer

Capital One

Wilmington, DE

Full-time

Posted 23 days ago


Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

76th of 149 rated banks


Job description

Distinguished Software Engineer

As a Distinguished Engineer in Solutions Engineering, you will be the technical cornerstone of Bank Tech's internal professional services organization - a team that deploys cross-domain expertise to accelerate Bank Tech's most critical initiatives.

Unlike other roles embedded in a single product, you will operate across multiple domains, teams, and technology stacks simultaneously. You will build trusted relationships with senior leaders across Bank Tech, serve as the technical authority on our engagements, and provide hands-on contributions that set the standard for engineering excellence. You will move between high-priority initiatives in a SWAT-style model, rapidly orienting to new problem spaces and delivering technical direction that unblocks teams and de-risks delivery.

Our team works on Bank Tech's top priorities: Integration, Modernization, Reliability, Automated Testing, and Machine Learning. You will shape technical strategy across these engagements while mentoring a team of ~30 engineers spanning full-stack development, Cloud/DevOps, SRE, and AI/ML.

If you thrive at the intersection of deep technical expertise, relationship building, and rapid context switching - and you want to have outsized impact across the entire bank rather than a single product - this role is for you.

Key Responsibilities

Technical Leadership & Hands-On Contribution

  • Provide hands-on technical contributions across active engagements - architecture decisions, code reviews, prototypes, and proof-of-concepts that set the quality bar

  • Define and drive technical direction for engagements spanning multiple domains (payments, account servicing, observability, cloud infrastructure, ML)

  • Decompose complex, ambiguous problems into practical solutions with clear milestones and exit criteria

  • Ensure non-functional quality across engagements: performance, scalability, operability, and security

  • Make pragmatic technology choices that balance engineering ideals with delivery timelines

Relationship Building & Stakeholder Influence

  • Build and maintain trusted advisor relationships with VPs, Senior Directors, and engineering leaders across Bank Tech

  • Communicate technical strategy, risks, and trade-offs clearly to both technical and non-technical stakeholders

  • Navigate organizational complexity - understand who owns what, how decisions get made, and how to unblock teams through influence rather than authority

  • Represent Solutions Engineering credibility in intake conversations, helping sponsors understand what's possible and scoping engagements realistically

  • Partner with receiving teams during knowledge transfer to ensure clean handovers and long-term ownership

Domain Expertise & Bank Context

  • Develop and maintain deep knowledge of Bank Tech's systems landscape: payments, account servicing, data platforms, core banking systems, and cloud infrastructure

  • Leverage understanding of how the bank's technical systems interconnect to identify risks, dependencies, and integration challenges early

  • Apply institutional context to accelerate onboarding and delivery - understanding regulatory constraints, deployment patterns, and operational realities that external hires or contractors would miss

  • Stay current on bank-wide technical strategy and translate that into actionable guidance for engagement teams

Mentorship & Engineering Culture

  • Mentor and grow engineers across multiple teams, building a bench of technical leaders who can own engagements independently

  • Foster a culture of engineering excellence, continuous learning, and knowledge sharing

  • Lead by example through high-quality technical contributions, clear documentation, and principled decision-making

  • Actively recruit and develop talent suited to the unique demands of a professional services engineering model

Engagement Model

  • Operate effectively in a SWAT-style model: rapidly orient to new problem domains, deliver high-impact contributions in compressed timelines, then transition cleanly to the next priority

  • Balance multiple concurrent engagements, allocating time and attention to maximize organizational impact

  • Thrive with variety - this role serves multiple stakeholders across different domains rather than deep-diving into a single product for years

Basic Qualifications
  • Bachelor's Degree

  • At least 7 years of experience in software engineering

  • At least 7 years of experience with cloud computing (AWS)

  • At least 5 years of experience working across multiple technical domains or in a consulting or professional services engineering capacity

Preferred Qualifications
  • Bachelor's or Master's Degree in Computer Science or a related field

  • 10+ years of software engineering experience with broad exposure across distributed systems, cloud infrastructure, data pipelines, and application development

  • 10+ years of professional experience in Java, Python, Go, JavaScript/TypeScript, or similar

  • 8+ years of full lifecycle system development - conception through architecture, implementation, testing, deployment, and production support

  • Experience at Capital One or a large financial institution with understanding of regulated environments, compliance requirements, and enterprise-scale systems

  • Demonstrated track record of building relationships and influencing technical decisions across organizational boundaries without direct authority

  • Experience leading technical direction in a consulting, professional services, or rotational engineering model where context-switching across domains is the norm

  • Experience with multiple of the following: serverless architectures (Fargate, Lambda), event-driven systems, observability platforms, ML/AI pipelines, automated testing frameworks, cloud migration at scale

  • Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion

  • Strong written and verbal communication skills - ability to produce clear ADRs, technical briefs, and stakeholder-facing materials

What Sets This Role Apart

You should apply if:

  • You prefer breadth and variety over deep single-product ownership - you'll work across payments, cloud infrastructure, testing, observability, and ML in a single quarter

  • You are energized by building relationships and earning trust with stakeholders as much as writing code

  • You excel at rapid context switching - onboarding to a new domain in days, not months

  • You want outsized organizational impact - your technical decisions will shape the bank's most critical initiatives, not just one team's roadmap

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,100 - $307,200 for Distinguished Engineer


New York, NY: $293,600 - $335,100 for Distinguished Engineer


Philadelphia, PA: $244,700 - $279,200 for Distinguished Engineer


Wilmington, DE: $244,700 - $279,200 for Distinguished Engineer








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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