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Shopify Account Manager Jobs (NOW HIRING)

ONDA USA

The Account Manager will work closely with the agency's Chief Strategy Officer to develop ... Experience with e-commerce platforms such as Shopify, WooCommerce, BigCommerce, or Magento.

Onda

Ecommerce Account Manager

The Account Manager will work closely with the agency's Chief Strategy Officer to develop ... Experience with e-commerce platforms such as Shopify, WooCommerce, BigCommerce, or Magento.

Hiebing

Shopify & WordPress Developer

Madison, WI · On-site

Shopify CLI + theme workflows, environment management, and deployment/release practices ... Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external ...

Hiebing

Shopify & WordPress Developer

Madison, WI · On-site

Shopify CLI + theme workflows, environment management, and deployment/release practices ... Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external ...

YugabyteDB

Account Manager, Mid West

Trusted by industry leaders including Shopify, Paramount+, GM, Kroger, Fiserv, and NPCI, YugabyteDB ... Proven experience managing enterprise accounts in a high-growth database, cloud, or infrastructure ...

eHouse Studio

Sales Account Executive

As a Shopify Platinum Partner, we work with growth-stage and enterprise merchants across DTC, B2B, ... Drive the adoption of CRM tools, sales automation, and data-driven decision making process

Koalafi

E-Commerce Inside Account Executive

Richmond, VA

$100K - $130K/yr

You'll work primarily with online merchants using platforms such as Shopify, Magento, WooCommerce ... Manage pipeline, activity, and performance metrics in CRM * Meet or exceed monthly and quarterly ...

CFS

Account Operations Specialist

Lewis Center, OH · On-site

$18 - $24.75/hr

This role is 100% onsite and will work closely with Account Managers and Merchandisers to ensure ... Shopify preferred • Strong analytical, problem-solving, and communication skills This Account ...

CFS

Account Operations Specialist

Lewis Center, OH

$18 - $24.75/hr

This role is 100% onsite and will work closely with Account Managers and Merchandisers to ensure ... Shopify preferred • Strong analytical, problem-solving, and communication skills This Account ...

CFS

Account Operations Specialist

Lewis Center, OH

$18 - $24.75/hr

This role is 100% onsite and will work closely with Account Managers and Merchandisers to ensure ... Shopify preferred • Strong analytical, problem-solving, and communication skills This Account ...

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Shopify Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do shopify account manager jobs pay per year?

As of May 29, 2026, the average yearly pay for shopify account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shopify Account Manager, and why are they important?

To thrive as a Shopify Account Manager, you need expertise in e-commerce operations, digital marketing, and client relationship management, often supported by experience with Shopify's platform. Familiarity with Shopify Admin, analytics tools, and integrations such as Google Analytics or Klaviyo is typically required. Strong communication, problem-solving abilities, and project management skills help you build trust and drive client success. These skills are essential for optimizing store performance, ensuring client satisfaction, and achieving business growth in a competitive online marketplace.

What are some common challenges faced by Shopify Account Managers, and how can they be addressed?

Shopify Account Managers often encounter challenges such as balancing the needs of multiple clients, staying updated with frequent platform updates, and troubleshooting technical or integration issues. To address these, effective time management and proactive communication are crucial, as is ongoing training to stay current with Shopify's evolving features. Collaborating closely with developers, designers, and customer support teams also helps ensure client goals are met efficiently.

What is a Shopify Account Manager?

A Shopify Account Manager is a professional responsible for managing and optimizing Shopify stores on behalf of clients or organizations. Their duties include overseeing store setup, managing product listings, implementing marketing strategies, analyzing sales data, and ensuring smooth day-to-day operations. They act as the main point of contact between the client and Shopify’s platform, providing strategic guidance to help businesses grow their online presence and achieve sales goals. Excellent communication, e-commerce expertise, and strong problem-solving skills are essential for this role.

What is the difference between Shopify Account Manager vs Shopify Sales Specialist?

AspectShopify Account ManagerShopify Sales Specialist
Primary RoleManages existing client accounts, ensuring satisfaction and retentionGenerates new sales, acquires new clients for Shopify services
Required SkillsCustomer relationship management, communication, product knowledgeSales techniques, prospecting, negotiation skills
Work EnvironmentClient-facing, account management teamsSales teams, outreach and lead generation
Common UsageRetaining clients, upselling, supportLead generation, closing new deals

While both roles involve working with Shopify clients, the Shopify Account Manager focuses on maintaining and growing existing accounts, whereas the Shopify Sales Specialist concentrates on acquiring new clients and increasing sales. Understanding these differences helps businesses assign the right responsibilities and find suitable candidates.

More about Shopify Account Manager jobs
What cities are hiring for Shopify Account Manager jobs? Cities with the most Shopify Account Manager job openings:
What are the most commonly searched types of Shopify Account jobs? The most popular types of Shopify Account jobs are:
What states have the most Shopify Account Manager jobs? States with the most job openings for Shopify Account Manager jobs include:
What job categories do people searching Shopify Account Manager jobs look for? The top searched job categories for Shopify Account Manager jobs are:
Shopify Account Manager jobs near you
Infographic showing various Shopify Account Manager job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 76% In-person, 4% Hybrid, and 20% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Ecommerce Account Manager

ONDA USA

Remote

Full-time

Posted 17 days ago

Job description

Role Overview:
The Account Manager will work closely with the agency's Chief Strategy Officer to develop comprehensive marketing strategies and roadmaps for our e-commerce clients. This individual will be responsible for the execution and continuous monitoring of these roadmaps, ensuring strategic alignment with client objectives. They will oversee marketing initiatives and projects, and ensure customer success by coordinating with specialists responsible for marketing execution. Note: This is a remote position requiring excellent communication with a quick response time.
Key Responsibilities:
As an Account Manager, you will serve as a key liaison between the agency and our e-commerce clients, ensuring their marketing goals are met through strategic collaboration and execution.
Client Strategy & Execution
  • Work under the guidance of our Chief Strategy Officer and the Account Management Lead to understand your assigned clients' business needs and translate them into actionable marketing strategies and roadmaps.
  • Execute and monitor marketing roadmaps, ensuring alignment with business goals and performance benchmarks.
  • Lead meetings between the agency team and clients, ensuring alignment on strategic initiatives, priorities, and deliverables.
  • Act as the primary decision driver, facilitating discussions and guiding stakeholders toward actionable solutions
  • Liaise with ad buyers, email specialists, and other marketing professionals to ensure that campaign execution aligns with the client's strategic roadmap and performance goals.
  • Analyze key performance indicators (KPIs), interpret data trends and review financial reports as needed to refine marketing strategies and improve sales performance.
  • Collaborate with agency internal teams, clients and any 3rd party resources directed by the clients to ensure that all marketing initiatives align with the overall strategy.
  • Conduct market research and competitive analysis to identify trends, opportunities, and gaps in the e-commerce space.
Client Project & Account Management
  • Serve as the primary advocate for your assigned clients within the agency, ensuring that their marketing initiatives are executed effectively and delivering results.
  • Develop and maintain detailed project plans, budgets, and resource allocation strategies.
  • Coordinate cross-functional teams, including creative, content, and performance marketing professionals, to achieve project goals.
  • Identify and mitigate potential risks, ensuring seamless project execution.
Client Engagement & Success
  • Act as the primary agency representative for assigned clients, proactively managing relationships to foster trust, satisfaction, and long-term success.
  • Develop strong relationships by understanding client needs, challenges, and business objectives.
  • Accumulate and expend political capital within client organizations to influence key decisions and drive long-term success.
  • Conduct regular check-ins and performance reviews with clients to discuss marketing campaign progress and identify areas for improvement.
  • Mediate conflicts and foster collaboration between clients and internal teams to ensure smooth project execution.
  • Work collaboratively with clients to refine e-commerce marketing strategies based on insights and evolving goals.
Performance Reporting
  • Track, analyze, and report on campaign performance metrics, ensuring transparency and data-driven decision-making.
  • Develop and deliver performance reports to clients, highlighting key insights, successes, and areas for improvement.
  • Ensure clients have a clear understanding of how their marketing investments are driving business growth and achieving key objectives.
Qualifications & Skills:
  • 2+ years of experience in e-commerce marketing strategy, project management, and client relations.
  • Proven track record of enabling and achieving consistent quantifiable growth for clients in prior engagements.
  • Strong understanding of social media marketing, search marketing, and email marketing.
  • Proven experience managing multiple e-commerce projects simultaneously with excellent attention to detail.
  • Exceptional communication and interpersonal skills including native written and spoken English, with the ability to build strong client relationships.
  • Data-driven mindset with a solid grasp of e-commerce marketing analytics, KPIs, and performance measurement tools.
  • Experience with e-commerce platforms such as Shopify, WooCommerce, BigCommerce, or Magento.
  • Proficiency in marketing platforms such as Meta Ads Manager, Google Ads, Google Analytics, Klaviyo, HubSpot etc.
  • Proficiency in project management tools such as Asana, Trello, Monday.com etc.
  • Expertise in collaboration platforms such as Slack, Notion etc.
  • Strong problem-solving skills and adaptability in a dynamic digital environment.

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