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Shopify Account Manager Jobs in Austin, TX (NOW HIRING)

AfterShip

Technical Account Manager

Austin, TX · On-site

AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and ... As a Technical Account Manager, you will serve as the primary contact for AfterShip's Enterprise ...

MAP

Senior Account Director

Austin, TX · On-site

... Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our ... If you thrive on managing complex, large-scale client relationships, speak fluent "tech language ...

Luxury Presence

Client Success Manager II

Austin, TX · Hybrid

Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ... Previous experience with platforms like Squarespace, Shopify, WordPress etc. * Enthusiasm ...

Luxury Presence

Client Success Manager II

Austin, TX · On-site

$75K - $100K/yr

Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ... Previous experience with platforms like Squarespace, Shopify, WordPress etc. * Enthusiasm ...

Luxury Presence

Client Success Manager II

Austin, TX · Hybrid

$75K - $100K/yr

Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ... Previous experience with platforms like Squarespace, Shopify, WordPress etc. * Enthusiasm ...

Manifest.eco

Implementation Manager

Austin, TX · On-site

Implementation, or the onboarding of new accounts, is critical to facilitating success of our ... Shopify), inventory management systems and ERPs (e.g. NetSuite), EDI platforms for wholesale (e.g.

New

MAP

Senior CRM Project Manager

Austin, TX · On-site

... Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our ... scale global accounts. You are proactive in driving initiatives forward, ensuring campaigns ...

Wander

Senior Accountant

Austin, TX · On-site

$73K - $92K/yr

... managers, giving them the tools to run and grow their business, much like Shopify does for e ... Own the month-end and year-end close process, including journal entries, accruals, and account ...

Wander.com, Inc.

Senior Accountant

Austin, TX · On-site

$73K - $92K/yr

... managers, giving them the tools to run and grow their business, much like Shopify does for e ... Own the month-end and year-end close process, including journal entries, accruals, and account ...

Black Ink Services

Accounting Manager

Austin, TX · On-site

Manage client accounts, relationships, and expectations, including developing financial models and ... Shopify, Carta, etc.) * Strong payroll and HR/payroll knowledge, including PEO experience

MAP

Senior Strategy Consultant - B2B

Austin, TX · On-site

... Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our ... Drawing accurate, insightful recommendations across topics including CRM strategy, Account-Based ...

Nutrabolt

Influencer Marketing Intern

Austin, TX · On-site

$14.75 - $19.75/hr

... managing product fulfillment and helping us scale our ambassador program. You'll gain hands-on ... Place product orders for influencers through Shopify and help track delivery timelines to ensure ...

MAP

Experience Strategy Manager

Austin, TX · On-site

... Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our ... You will own the day-to-day strategic delivery for your assigned accounts, working with autonomy to ...

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All JobsShopify Account JobsShopify Account Manager JobsShopify Account Manager Jobs in Austin, TX

Shopify Account Manager information

See Austin, TX salary details

$27.9K

$62.2K

$100.2K

How much do shopify account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for shopify account manager in Austin, TX is $62,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $74,200.00 per year, depending on experience, location, and employer.

What is a Shopify Account Manager?

A Shopify Account Manager is a professional responsible for managing and optimizing Shopify stores on behalf of clients or organizations. Their duties include overseeing store setup, managing product listings, implementing marketing strategies, analyzing sales data, and ensuring smooth day-to-day operations. They act as the main point of contact between the client and Shopify’s platform, providing strategic guidance to help businesses grow their online presence and achieve sales goals. Excellent communication, e-commerce expertise, and strong problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Shopify Account Manager, and why are they important?

To thrive as a Shopify Account Manager, you need expertise in e-commerce operations, digital marketing, and client relationship management, often supported by experience with Shopify's platform. Familiarity with Shopify Admin, analytics tools, and integrations such as Google Analytics or Klaviyo is typically required. Strong communication, problem-solving abilities, and project management skills help you build trust and drive client success. These skills are essential for optimizing store performance, ensuring client satisfaction, and achieving business growth in a competitive online marketplace.

What are some common challenges faced by Shopify Account Managers, and how can they be addressed?

Shopify Account Managers often encounter challenges such as balancing the needs of multiple clients, staying updated with frequent platform updates, and troubleshooting technical or integration issues. To address these, effective time management and proactive communication are crucial, as is ongoing training to stay current with Shopify's evolving features. Collaborating closely with developers, designers, and customer support teams also helps ensure client goals are met efficiently.

What is the difference between Shopify Account Manager vs Shopify Sales Specialist?

AspectShopify Account ManagerShopify Sales Specialist
Primary RoleManages existing client accounts, ensuring satisfaction and retentionGenerates new sales, acquires new clients for Shopify services
Required SkillsCustomer relationship management, communication, product knowledgeSales techniques, prospecting, negotiation skills
Work EnvironmentClient-facing, account management teamsSales teams, outreach and lead generation
Common UsageRetaining clients, upselling, supportLead generation, closing new deals

While both roles involve working with Shopify clients, the Shopify Account Manager focuses on maintaining and growing existing accounts, whereas the Shopify Sales Specialist concentrates on acquiring new clients and increasing sales. Understanding these differences helps businesses assign the right responsibilities and find suitable candidates.

What are the most commonly searched types of Shopify Account jobs in Austin, TX?

The most popular types of Shopify Account jobs in Austin, TX are:

What are popular job titles related to Shopify Account Manager jobs in Austin, TX?

For Shopify Account Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Shopify Account Manager jobs in Austin, TX look for?

The top searched job categories for Shopify Account Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Shopify Account Manager jobs?

Cities near Austin, TX with the most Shopify Account Manager job openings:

Shopify Account Manager jobs near you
Infographic showing various Shopify Account Manager job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $62,228 per year, or $29.9 per hour.

Technical Account Manager

Austin, TX • On-site

AfterShip
See more jobs at AfterShipexternal

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400+ carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
Your Mission:
We succeed when our customers succeed. Customer Success is not only a critical function at AfterShip but a core value of the organization. As a Technical Account Manager, you will serve as the primary contact for AfterShip's Enterprise customers and some of the top DTC brands in the industry, ensuring that nothing hinders the full potential of AfterShip's solutions. You will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business-critical applications. You will actively engage in troubleshooting applications, databases, and architectural challenges, utilizing a variety of internal tools and drawing on your existing knowledge and toolkits.
Your meticulous attention to detail prioritizes the needs of the customer, ensuring swift onboarding and success. You will apply your passion for eCommerce and product expertise to ensure technical fit and seamless execution of our products. This will ultimately improve renewals and overall success while helping to collect customer testimonials, stories, and feedback. This is a high-impact position within the growing Customer Success team. You will have the opportunities to create meaningful impact within our organization and, most importantly, for your customer's businesses.
We are looking for people with solid experience in IT consulting as well as any of these connected fields, including media technologies, database management, application and system development, big data and analytics, solution designing, and devops consulting. ERP and REST API expertise is advantageous for the position. This position is an opportunity to serve as the primary technical advisor for businesses of all sizes, not just start-ups.
What You'll Do:
  • Lead end-to-end technical setup and configuration for enterprise customers.
  • Provide ongoing technical support to ensure smooth operations and customer satisfaction.
  • Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions.
  • Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios.
  • Handle technical queries, including API-related requests, and track resolution progress.
  • Partner with Customer Success teams across regions to align on customer needs and goals.
  • Participate in team meetings to ensure consistent customer support and shared success strategies.
  • Work with Operations, Engineering, and Product Marketing teams to stay updated on platform changes.
  • Communicate platform updates and relevant changes effectively to enterprise clients.

Who We're Looking For
  • 3+ years experience in customer-facing technical roles in either SaaS, ecommerce, or marketing automation technology.
  • Experience working with clients, product, ops, and engineering teams-with the ability to break down complex concepts to non-technical stakeholders.
  • Ability to prioritize, multi-task, and perform effectively under pressure.
  • Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
  • Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation.
  • Ability to grasp customer's needs and suggest timely solutions.
  • Executive level interpersonal, project management, communication, and problem-solving skills.
  • Excellent written and verbal communication and presentation skills.

At AfterShip, we know great talent doesn't always fit every requirement. If you're passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
  • Great Place to Work Certified: We've been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
  • Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We're a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that's inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
  • Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It's one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
  • Thrive & Grow: There's no ceiling to what you can achieve or learn here. We're committed to empowering your career while advancing together as a company.
  • Flexible Work Setup: We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.

Perks:
  • Competitive compensation
  • Hybrid-flexible work setups
  • Healthcare coverage offered from day 1
  • Retirement plans including company match
  • Unlimited PTO
  • Annual learning & wellness benefit
  • Monthly book perk
  • Career progression & professional development
  • In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: $92,000 - $150,000 USD on-target earnings
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we'll work with you to meet your needs.

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