ZipRecruiter

Log In

1

Shared Service Manager Jobs (NOW HIRING)

Ra

Shared Services Senior Manager

Chicago, IL · On-site

Job Title: Shared Services Manager Job Location: Chicago, IL; Houston, TX; or Philadelphia, PA THIS IS WHAT YOU WILL DO... You will provide Consulting services on the design, build, and ...

Subaru

Financial Shared Services Manager

Camden, NJ · Hybrid

$125K - $168K/yr

SUMMARY Lead critical Financial Service support functions including Treasury, Accounts Payable ... Manage multiple teams to ensure efficient, accurate and timely service delivery and serve as a ...

CRH

Indirect Tax Manager, Shared Services

Alpharetta, GA · On-site

$108K - $142K/yr

What Shared Service Does A Shared Services Center (SSC) centralizes critical business processes ... Manages the customer journey from order to payment, driving smoother revenue processes. * R2R ...

CRH

Indirect Tax Manager, Shared Services

Alpharetta, GA · On-site

$108K - $142K/yr

What Shared Service Does A Shared Services Center (SSC) centralizes critical business processes ... Manages the customer journey from order to payment, driving smoother revenue processes. * R2R ...

CRH

Indirect Tax Manager, Shared Services

Alpharetta, GA · On-site

$108K - $142K/yr

What Shared Service Does A Shared Services Center (SSC) centralizes critical business processes ... Manages the customer journey from order to payment, driving smoother revenue processes. * R2R ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsConsulting JobsDirector of Consulting Services JobsShared Service Manager Jobs

Shared Service Manager information

See salary details

$33K

$70K

$118.5K

How much do shared service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for shared service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a shared service manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

How does a shared service manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a shared service manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

How much does a shared service manager make?

A shared service manager's average salary varies by location and industry but typically ranges from $80,000 to $130,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What cities are hiring for Shared Service Manager jobs?

Cities with the most Shared Service Manager job openings:

What states have the most Shared Service Manager jobs?

States with the most job openings for Shared Service Manager jobs include:

What job categories do people searching Shared Service Manager jobs look for?

The top searched job categories for Shared Service Manager jobs are:

Shared Service Manager jobs near you
Infographic showing various Shared Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

MANAGER, SHARED SERVICES

Fortifi Food Processing Solutions

Mokena, IL • On-site

Full-time

Re-posted 7 days ago

Job description

The Americas Shared Services Manager leads and optimizes the end-to-end transactional finance functions - Accounts Payable (AP), Accounts Receivable (AR), and Travel & Expense (T&E) - for Fortifi's operations across the Americas. Reporting to the Americas Controller, this role is responsible for the accurate and timely processing of vendor payments, customer invoicing and collections, cash application, and employee expense reimbursement, while maintaining the internal controls and documentation discipline that underpin reliable financial reporting.
Operating within a shared services model, the manager builds and develops a high-performing team, establishes clear performance metrics, and drives standardization, automation, and continuous improvement across all transactional processes. This role applies documentation and control standards consistent with a public-company-ready environment to protect the business and support the broader controllership organization's progression toward a more disciplined and frequent reporting cadence.
The Americas Shared Services Manager partners closely with the controllership function, business unit finance teams, and stakeholders across Sales, Operations, Procurement, HR, and Payroll to resolve issues, improve working capital, and deliver a high level of service to internal and external customers.
Responsibilities
Team Leadership & Development
  • Build, develop, and lead a high-performing shared services team supporting AP, AR, T&E, and month-end reconciliation activities across the Americas.
  • Establish key performance indicators (KPIs) and service-level expectations that drive operational excellence and accountability.
  • Foster a culture of continuous improvement, customer service, ownership, and process standardization.
  • Manage workload planning, resource allocation, cross-training, and team development initiatives.

Accounts Payable
  • Lead and oversee the daily end-to-end accounts payable function, ensuring timely and accurate processing of vendor invoices and payments.
  • Maintain vendor master data integrity, optimize payment terms, and resolve invoice and payment discrepancies.
  • Partner with Procurement and Operations to streamline procure-to-pay workflows and strengthen vendor relationships.

Accounts Receivable & Collections
  • Oversee customer invoicing, cash application, and the end-to-end order-to-cash process.
  • Manage collections activities and monitor aging reports to improve working capital and reduce past-due balances.
  • Assist in forecasting monthly working capital targets and manage the team to achieve collection and vendor-payment objectives.

Travel & Expense (T&E)
  • Oversee corporate travel and expense reimbursement processes across the region.
  • Ensure compliance with company travel and expense policies; review expense trends, policy exceptions, and audit findings.
  • Collaborate with HR, Payroll, and business leaders to improve the employee experience and process efficiency.

Month-End Close & Reconciliation
  • Support month-end and year-end close activities, including account reconciliations and reporting within established timelines.
  • Ensure AP, AR, and T&E sub-ledgers are accurately reconciled to the general ledger each period.
  • Maintain a complete audit trail to document period-end controls.

Internal Controls & Compliance
  • Maintain strong internal controls over transactional finance processes, applying documentation standards consistent with a public-company-ready control environment.
  • Ensure compliance with Fortifi corporate accounting policies, control standards, and audit requirements.
  • Support internal and external audit activities, providing requested documentation and remediating identified control deficiencies.

Process Improvement & Systems
  • Drive process improvement, ERP enhancements, and automation initiatives to increase efficiency, accuracy, and scalability.
  • Standardize transactional processes across Americas entities to support a shared services / center-of-excellence model.
  • Partner with controllership and systems teams on continuous improvement and technology adoption.

Cross-Functional Partnership
  • Partner with Sales, Operations, Procurement, Finance, HR, and Payroll to resolve billing, payment, and customer-account issues.
  • Provide service and support to business unit finance teams and internal stakeholders.
  • Lead and participate in special projects and assignments as required.

Qualifications
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
  • CPA, CMA, and/or MBA a plus.
  • Five or more years of progressive experience in Accounts Payable, Accounts Receivable, general accounting, or shared services.
  • Two or more years of leadership experience managing AP, AR, or transactional finance teams.
  • Strong understanding of accounting principles, internal controls, and financial processes.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply