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Shared Service Manager Jobs in Virginia (NOW HIRING)

SteelHead Management

Service Manager

Richmond, VA · On-site

... shared values, and teamwork. Job Summary: We are seeking a highly motivated and enthusiastic ... The Service Manager is responsible for the general maintenance, to include performing repairs ...

ML6

Director of Shared Services

Bristol, VA · On-site

The Director of Shared Services will lead the transformation and management of a centralized finance shared services organization responsible for Accounts Payable, Accounts Receivable, and Treasury ...

Kingsmill Resort

Guest Service Manager

Williamsburg, VA · On-site

The Guest Service Manager is responsible for ensuring a seamless and memorable guest experience by ... and shared with the front office staff. * Work with accounting team to check Guest Ledger on a ...

Elevance Health

Account Service Manager

Richmond, VA · On-site

Account Service Manager Account Service Manager Location: This role requires associates to be in ... They are how we achieve our strategy, power our business outcomes and drive our shared success ...

Elevance Health

Account Service Manager

Richmond, VA · Hybrid

Account Service Manager Account Service Manager Location: This role requires associates to be in ... They are how we achieve our strategy, power our business outcomes and drive our shared success ...

Elevance Health

Account Service Manager

Norfolk, VA · Hybrid

Account Service Manager Account Service Manager Location: This role requires associates to be in ... They are how we achieve our strategy, power our business outcomes and drive our shared success ...

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Shared Service Manager information

See Virginia salary details

$32.7K

$69.4K

$117.5K

How much do shared service manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for shared service manager in Virginia is $69,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,800.00 per year, depending on experience, location, and employer.

How does a Shared Service Manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a Shared Service Manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What does a Shared Service Manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

What are popular job titles related to Shared Service Manager jobs in Virginia? For Shared Service Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Shared Service Manager jobs in Virginia look for? The top searched job categories for Shared Service Manager jobs in Virginia are:
What cities in Virginia are hiring for Shared Service Manager jobs? Cities in Virginia with the most Shared Service Manager job openings:
Shared Service Manager jobs near you
Infographic showing various Shared Service Manager job openings in Virginia as of May 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $69,370 per year, or $33.4 per hour.

Revenue Cycle Shared-Service Implementation Lead, Field Readiness

Tria Federal

Arlington, VA

Other

Medical, Life

Posted 2 days ago

Job description

Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

The Revenue Cycle Shared-Service Implementation Lead, Field Readiness will support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract, serving as a shared-service lead for standardized revenue cycle operations across billing and follow-up at more than 130 Military Treatment Facilities (MTFs). This role requires a strong understanding of revenue cycle operations, coordinating execution between UBO Enterprise and the MTFs and leading a team responsible for standing up and sustaining shared-service operations. It also contributes a field readiness and MTF interface perspective to site readiness, training, and transition planning.

This role is contingent upon the successful award of the contract. Any offer of employment is subject to contract award and funding availability.

Responsibilities:

  • Serve as shared-service lead, coordinating standardized revenue cycle operations between UBO Enterprise and the MTFs.
  • Lead Shared-Service Implementation Specialists, directing a dedicated team through stand-up, IOC achievement, and progression to FOC.
  • Drive site readiness and transition, moving sites from current-state operations into standardized shared-service execution.
  • Own MTF readiness assessment, developing the approach and tools to assess site readiness and prioritize sequencing.
  • Own change adoption planning, developing adoption, reinforcement, and feedback plans that sustain new ways of working.
  • Develop onboarding tools, building the job aids, checklists, and materials used to onboard sites and staff.
  • Co-develop the implementation plan with the program team.
  • Anchor the field readiness perspective in design, partnering with the Change Management Specialists and Manpower Analyst on stakeholder engagement, training and onboarding design, transition planning, and local readiness criteria.
  • Provide field readiness expertise and briefings to DHA UBO leadership, the UBO Process Action Team (PAT), and the program team.

Required Skills & Experience:

  • Strong understanding of revenue cycle operations (charge capture, billing, collections, denials, and compliance) and how back-end operations run at the facility level.
  • 7+ years of experience in a large health system or multifacility healthcare environment, including revenue cycle operations, site implementation, or workforce transition.
  • Demonstrated experience leading site readiness, onboarding, or transition across multiple facilities.
  • Experience with stakeholder engagement, training and onboarding design, and change adoption.
  • Experience developing readiness assessments and transition plans with defined criteria for moving sites into operation.
  • Proven ability to lead implementation teams and manage execution across multiple sites toward shared milestones.
  • Strong analytical and problem-solving skills, with the ability to translate operational realities into design and execution decisions.
  • Strong written and verbal communication skills, with the ability to present plans and recommendations to senior leadership.
  • Ability to manage competing priorities across multiple facilities and stakeholders in a dynamic, deadline-driven environment.
  • Proficiency in Microsoft Office applications, including Project, Excel, PowerPoint, Word, and Visio.
  • Bachelor's degree required; Master's degree preferred.
  • Eligibility: U.S. citizenship; eligibility for a Department of Defense (DoD) Public Trust.

Desired Skills:

  • Experience within the Military Health System (MHS) or DHA environment.
  • Knowledge of UBO operations and the three cost-recovery programs: Third Party Collection (TPC), Medical Service Accounts (MSA), and Medical Affirmative Claims (MAC).
  • Familiarity with MHS GENESIS / Oracle Cerner Patient Accounting (CPA) and federal financial statement audit readiness.
  • Project Management Professional (PMP) or Lean Six Sigma certification.

Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team's shared success.


As a company that cares about people, we seek to cultivate a culture in which all can thrive personallyandprofessionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at workand in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

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