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Shared Service Manager Jobs in Virginia (NOW HIRING)

SteelHead Management

Service Manager

Richmond, VA · On-site

... shared values, and teamwork. Job Summary: We are seeking a highly motivated and enthusiastic ... The Service Manager is responsible for the general maintenance, to include performing repairs ...

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ML6

Director of Shared Services

Bristol, VA · On-site

The Director of Shared Services will lead the transformation and management of a centralized finance shared services organization responsible for Accounts Payable, Accounts Receivable, and Treasury ...

123 Equipment Solutions

Service Manager

Ashland, VA · On-site

$90K - $105K/yr

Service Manager 123 Equipment Solutions - A Tech24 Company Location: Norfolk, VA Compensation Range ... Earn team buy-in and begin a culture shift toward accountability, safety, and shared ownership

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Cobb Technologies

Regional Service Manager

Roanoke, VA · On-site

$62K - $93K/yr

The Service Manager is a hands-on, results-driven leader, reporting to the Vice President of ... Our Glen Allen, VA team works in person and enjoys collaboration, transparency, and shared problem ...

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Cobb Technologies

Regional Service Manager

Roanoke, VA · On-site

$62K - $93K/yr

The Service Manager is a hands-on, results-driven leader, reporting to the Vice President of ... Our Glen Allen, VA team works in person and enjoys collaboration, transparency, and shared problem ...

Cobb Technologies

Regional Service Manager

Roanoke, VA · On-site

The Service Manager is a hands-on, results-driven leader, reporting to the Vice President of ... Our Glen Allen, VA team works in person and enjoys collaboration, transparency, and shared problem ...

i360technologies, Inc.

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

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i360technologies, Inc.

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

Apply Early

i360technologies, Inc.

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

Apply Early

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All JobsShared Service Manager JobsShared Service Manager Jobs in Virginia

Shared Service Manager information

See Virginia salary details

$32.7K

$69.4K

$117.5K

How much do shared service manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for shared service manager in Virginia is $69,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,800.00 per year, depending on experience, location, and employer.

How does a Shared Service Manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a Shared Service Manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What does a Shared Service Manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

What are popular job titles related to Shared Service Manager jobs in Virginia? For Shared Service Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Shared Service Manager jobs in Virginia look for? The top searched job categories for Shared Service Manager jobs in Virginia are:
What cities in Virginia are hiring for Shared Service Manager jobs? Cities in Virginia with the most Shared Service Manager job openings:
Shared Service Manager jobs near you
Infographic showing various Shared Service Manager job openings in Virginia as of June 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $69,370 per year, or $33.4 per hour.

HR Shared Service Specialist

United Comfort Group

Lorton, VA • On-site

$29 - $36/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Description

United Comfort Group

HR Shared Services Specialist 


Reports to: Director, HR Operations
Location: Lorton, VA or Raleigh, NC or Sarasota, FL


ROLE OVERVIEW

The HR Shared Services Specialist serves as the primary point of resolution for employee and manager inquiries requiring policy interpretation, problem-solving, and end-to-end case ownership. This role manages complex transactions, supports HR compliance initiatives, and drives continuous process improvement while delivering a high-quality employee experience.

The Specialist operates independently on most HR operational matters and partners closely with Payroll, Talent, HR Business Partners, and operational leaders to ensure effective service delivery.


KEY RESPONSIBILITIES


Employee & Manager Support

Manage employee and manager inquiries from intake through resolution.

Interpret and apply HR policies, procedures, and programs to address employee questions and concerns.


HR Operations & Transactions

Own employee lifecycle transactions end-to-end with minimal supervision.

Support onboarding and orientation activities, ensuring timely system access, compliance, and employee readiness.

Administer benefits enrollments, qualifying life events, and vendor coordination.

Support workers' compensation and leave administration activities.

Process corrective actions, terminations, employment verifications, and unemployment claims.

Ensure data accuracy and compliance across all HR systems.


Compliance & Documentation

Support HR compliance programs, audits, reporting, and recordkeeping.

Maintain and update SOPs, knowledge articles, and training materials.

Assist with acquisition onboarding, benefits transitions, and HR system integrations.


Process Improvement & Collaboration

Identify recurring issues and process inefficiencies.

Recommend improvements to enhance service delivery, accuracy, and employee experience.

Support implementation of HR technology and automation initiatives.


Cross-Functional Collaboration

  • Partner with Payroll, Talent Acquisition, Finance, HRBPs,      and operational leaders to resolve employee issues and improve processes.
  • Support HR Operations initiatives, projects, and      system implementations as needed

QUALIFICATIONS

2-5 years of HR Operations, Shared Services, or HR Generalist experience.

Strong understanding of employee lifecycle processes.

Experience interpreting HR policies and procedures.

Experience working within HRIS platforms and benefits administration.


SKILLS & COMPETENCIES

Ability to interpret and apply HR policies, procedures, and guidelines effectively

Demonstrates strong critical thinking and root-cause analysis skills

Exceptional organizational skills with a high degree of attention to detail

Excellent written and verbal communication abilities

Effectively manages multiple priorities while meeting deadlines

Maintains a high level of discretion, confidentiality, and professionalism

Customer-focused with a proactive, solutions-oriented mindset

Adaptable and comfortable navigating ambiguity and change

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