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Shared Service Manager Jobs in Virginia (NOW HIRING)

A Groundworks Company

Service Manager

Ashland, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... your impact is tied to shared, long-term success. If you're motivated by accountability ... The Service Manager plays a pivotal role in achieving the objectives of their branch's service ...

Dry Pro Basement Systems

Service Manager

Ashland, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... shared, longterm success. If you're motivated by accountability, development, and leading ... The Service Manager plays a pivotal role in achieving the objectives of their branch's service ...

Morgan Properties

Assistant Service Manager

Alexandria, VA · On-site

$29 - $31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistant Service Manager|Career Growth + Leadership Opportunity We are seeking an Assistant ... Property Staff Shared Renewal Commissions * Morgan Essentials: $300 quarterly * On-Call ...

i360technologies, Inc.

Lead Analyst FSMS 2

Chesapeake, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

i360technologies, Inc.

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

i360technologies, Inc.

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

i360technologies, Inc.

Nice to Have * Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility ...

i360technologies, Inc.

Program Manger

Suffolk, VA

... a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the ...

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All JobsShared Service JobsShared Service Manager JobsShared Service Manager Jobs in Virginia

Shared Service Manager information

See Virginia salary details

$32.7K

$69.4K

$117.5K

How much do shared service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for shared service manager in Virginia is $69,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,800.00 per year, depending on experience, location, and employer.

What does a shared service manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

How does a shared service manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a shared service manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

How much does a shared service manager make?

A shared service manager's average salary varies by location and industry but typically ranges from $80,000 to $130,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What are popular job titles related to Shared Service Manager jobs in Virginia?

For Shared Service Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Shared Service Manager jobs in Virginia look for?

The top searched job categories for Shared Service Manager jobs in Virginia are:

What cities in Virginia are hiring for Shared Service Manager jobs?

Cities in Virginia with the most Shared Service Manager job openings:

Shared Service Manager jobs near you
Infographic showing various Shared Service Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,370 per year, or $33.4 per hour.

Service Manager

A Groundworks Company

Ashland, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Groundworks rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

72nd of 80 rated construction

Job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we're looking for leaders who want more than a title-they want ownership, influence, and the opportunity to build something that lasts.
As a leader at Groundworks, you'll take responsibility for people, performance, and results while being supported by the strength of an award-winning organization. We empower our leaders with the tools, training, and autonomy to run their business effectively-and through our employee ownership program, your impact is tied to shared, long-term success. If you're motivated by accountability, development, and leading high-performing teams, Groundworks offers a platform to grow your career and your influence.
The Service Manager plays a pivotal role in achieving the objectives of their branch's service department by cultivating and leading a dynamic team of Service Technicians. This leadership position is dedicated to the effective management of preexisting equipment, ensuring optimal performance and longevity. Through strategic empowerment initiatives, the Service Manager guides and supports Service Technicians, fostering a culture of continuous improvement and excellence. Additionally, the Service Manager is instrumental in driving maximum sales production, setting and maintaining high standards on a lead-by-lead basis. Their commitment to consistency and leadership creates a work environment that not only meets but exceeds the goals of the branch they are assigned.
Duties and Responsibilities
  • Effectively lead and manage a team of technicians and advisors to ensure the achievement of team objectives and sales goals
  • Demonstrate extensive working knowledge of industry standards, product details, and company services offered
  • Develop a solid understanding of industry regulations, restrictions, and laws, ensuring strict adherence within the service department
  • Provide exemplary customer service by maintaining strong customer relationships, addressing concerns or complaints promptly and professionally, and actively engaging in upselling products and services for repeat business
  • Monitor department issues and client complaints to identify patterns and proactively work towards reducing recurring problems
  • Regularly audit work and customer service to ensure compliance with standards, emphasizing the effective, correct, and thorough execution of repair tasks
  • Assist with or perform various administrative tasks to support the smooth operation of the service department
  • Oversee team members involved in inspections, report preparation, and repairs, ensuring the highest quality of work; if necessary, personally carry out these duties
  • It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
  • All other duties as assigned

Qualifications
  • 3-4 years of management experience, preferably in specialized residential construction, related sales, or other similar fields
  • Bachelor's degree preferred, but not required
  • Excellent technical, oral and written communication skills
  • Must be fluent in English

Working Conditions
  • Combination of branch office work and periodic site or warehouse visits to oversee business operations.
  • Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
  • May require occasional extended hours during peak periods, business audits, or special projects.
  • Full-time
  • Onsite

What We Offer:
  • Competitive base pay + position specific bonus and/or commission program
  • Best-in-class Branch Manager in Training Program to help you start strong
  • Continued support through professional development & annual Summits
  • Company cell phone, vehicle and fuel card (eligibility based on position)
  • Performance opens doors to elite recognition, trips & events
  • Annual Tribe Appreciation Tour, holiday & volunteer events
  • Upward mobility - we promote from within 80% of the time
  • When you win, you own it-our Employee Ownership Program lets you share the upside.
  • Tuition Reimbursement Program - we invest in your development!
  • Work-life balance - 2 weeks PTO and 6 paid holidays
  • US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
  • Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance
309 Quarles RdAshland, VA 23005

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