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Shared Service Manager Jobs in Virginia (NOW HIRING)

i360technologies, Inc.

... a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the ...

i360technologies, Inc.

... a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the ...

i360technologies, Inc.

... a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the ...

i360technologies, Inc.

Program Manger

Norfolk, VA

... a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the ...

i360technologies, Inc.

Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility Requirements * Ability to ...

i360technologies, Inc.

Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility Requirements * Ability to ...

i360technologies, Inc.

Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility Requirements * Ability to ...

i360technologies, Inc.

Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility Requirements * Ability to ...

i360technologies, Inc.

Familiarity with federal financial management environments and shared service operations. * ITIL certification or formal service management training. Security & Eligibility Requirements * Ability to ...

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All JobsShared Service JobsShared Service Manager JobsShared Service Manager Jobs in Virginia

Shared Service Manager information

See Virginia salary details

$32.7K

$69.4K

$117.5K

How much do shared service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for shared service manager in Virginia is $69,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $79,800.00 per year, depending on experience, location, and employer.

What does a shared service manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

How does a shared service manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a shared service manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

How much does a shared service manager make?

A shared service manager's average salary varies by location and industry but typically ranges from $80,000 to $130,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What are popular job titles related to Shared Service Manager jobs in Virginia?

For Shared Service Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Shared Service Manager jobs in Virginia look for?

The top searched job categories for Shared Service Manager jobs in Virginia are:

What cities in Virginia are hiring for Shared Service Manager jobs?

Cities in Virginia with the most Shared Service Manager job openings:

Shared Service Manager jobs near you
Infographic showing various Shared Service Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,370 per year, or $33.4 per hour.

Program Manger

i360technologies, Inc.

Chesapeake, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking a Senior Program Manager to lead a federal financial management support program for a client that operates Oracle E-Business Suite and Oracle Federal Financials as a shared service provider serving multiple agencies and roughly 19,000 user accounts. The Program Manager owns delivery across all task areas, serves as the primary point of contact for the contracting officer and COR, and is responsible for the cost, schedule, quality, and performance of the engagement. This is a designated key personnel position.

Key Responsibilities
  • Direct and manage all operational support functions, including program management, the multi-tier help desk, financial business operations, system maintenance and monitoring, testing, documentation, data management, audit support, and training and change management.
  • Serve as the senior point of contact for the client, building relationships with stakeholders across the supported agencies and the program management office.
  • Manage performance against service level agreements and government deliverable schedules, and report program status to client leadership.
  • Lead risk management, including regular risk reviews and briefings to the client.
  • Oversee staffing, including key personnel, workforce planning, and continuity of operations.
  • Drive process improvement and audit readiness across financial operations.
Qualifications
  • Bachelor's degree in a related field.
  • Minimum 10 years of related experience, including program or project management on federal IT and/or financial management efforts.
  • Demonstrated experience managing service-level-driven operations, deliverables, and government client relationships.
  • Ability to pass a federal background investigation and obtain client site access.
Nice to Have
  • Experience with Oracle E-Business Suite or Oracle Federal Financials in a federal shared service environment.
  • Familiarity with DHS or other federal financial management programs, ServiceNow-based help desk operations, and federal audit support.
  • PMP certification.
Security & Eligibility Requirements
  • Ability to obtain and maintain a federal Public Trust (suitability) clearance
  • Must be able to pass a federal background investigation
  • U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Benefits
  • Referral Bonus
  • (401k) Matching
  • Holidays - Eleven
  • Technology Reimbursement
  • Short-Term & Long-Term Disability
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
  • 80% Employer Paid Health Care Plan (Medical, Dental & Vision)
Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

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