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Shared Service Manager Jobs in Georgia (NOW HIRING)

... of service are aligned with company objectives and expectations. In addition, responsible for ... Manage the categories of shared services, develop and execute those strategies, ensure the ...

... of service are aligned with company objectives and expectations. In addition, responsible for ... Manage the categories of shared services, develop and execute those strategies, ensure the ...

Manages the customer journey from order to payment, driving smoother revenue processes. * R2R ... Strong "customer service" focus * Ability to analyze and resolve problems * Able to communicate ...

The Shared Services and Purchasing Manager will provide the daily oversight and delivery of all ... service are aligned with companyobjectivesand expectations.In addition, responsible for managing ...

Service Manager We are seeking an experienced Automotive Service Manager to lead our growing ... Our culture is built on respect, teamwork, and a shared passion for the automotive industry. We ...

Service Manager We are seeking an experienced Automotive Service Manager to lead our growing ... Our culture is built on respect, teamwork, and a shared passion for the automotive industry. We ...

Service Manager We are seeking an experienced Automotive Service Manager to lead our growing ... Our culture is built on respect, teamwork, and a shared passion for the automotive industry. We ...

Service Manager We are seeking an experienced Automotive Service Manager to lead our growing ... Our culture is built on respect, teamwork, and a shared passion for the automotive industry. We ...

What Shared Service Does A Shared Services Center (SSC) centralizes critical business processes ... Manager. * Demonstrate outstanding customer service. * Adhere to billing controls and key ...

Service Manager

Macon, GA · On-site

$25 - $30/hr

Service Manager Lofts at Mercer Village I, II amp; Tatnall - Student Housing Macon GA AREY Group ... shared commitment to growing and succeeding together. Because of that, we are on the hunt for go ...

What Shared Services Does A Shared Services Center (SSC) centralizes critical business processes ... Manages the customer journey from order to payment, driving smoother revenue processes. * R2R ...

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Shared Service Manager information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do shared service manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for shared service manager in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

How does a Shared Service Manager typically collaborate with other departments to ensure efficient service delivery?

A Shared Service Manager regularly partners with various business units, such as HR, finance, and IT, to understand their needs and tailor services accordingly. This collaboration often involves facilitating cross-departmental meetings, setting clear service level agreements, and implementing process improvements based on stakeholder feedback. By maintaining open communication channels and fostering a customer-centric mindset within the shared services team, the manager ensures that services are delivered efficiently and consistently across the organization.

What are the key skills and qualifications needed to thrive as a Shared Service Manager, and why are they important?

To thrive as a Shared Service Manager, you need strong organizational, financial, and process improvement skills, often supported by a degree in business administration or a related field. Familiarity with ERP systems like SAP or Oracle, along with certifications such as Six Sigma or Lean, is typically valuable. Exceptional leadership, communication, and stakeholder management abilities help you lead cross-functional teams and drive service excellence. These skills ensure efficient service delivery, process optimization, and effective collaboration across the organization.

What does a Shared Service Manager do?

A Shared Service Manager oversees the delivery of centralized support services—such as HR, finance, IT, or procurement—to different departments or business units within an organization. Their goal is to streamline operations, improve efficiency, and reduce costs by consolidating services that were previously duplicated across departments. They manage teams, implement best practices, and ensure that service level agreements (SLAs) are met. Shared Service Managers also drive process improvements and may handle stakeholder communications to ensure satisfaction with service delivery.

What is the difference between Shared Service Manager vs Business Operations Coordinator?

AspectShared Service ManagerBusiness Operations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, administration, or related area; certifications are less common
Work EnvironmentManages centralized service teams across departments, often in corporate officesSupports daily business operations, often in office settings, coordinating between teams
Employer & Industry UsageUsed in large corporations with shared service centers, finance, HR, IT departmentsFound in various industries, supporting operational efficiency at the team level

The Shared Service Manager oversees centralized service functions within an organization, focusing on efficiency and process improvement. In contrast, the Business Operations Coordinator handles day-to-day operational tasks, supporting teams and ensuring smooth workflow. While both roles require strong organizational skills, the Shared Service Manager typically has more strategic responsibilities and manages larger teams.

What are popular job titles related to Shared Service Manager jobs in Georgia? For Shared Service Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Shared Service Manager jobs in Georgia look for? The top searched job categories for Shared Service Manager jobs in Georgia are:
What cities in Georgia are hiring for Shared Service Manager jobs? Cities in Georgia with the most Shared Service Manager job openings:
Travel & Expense (T&E) Supervisor, Shared Service

Travel & Expense (T&E) Supervisor, Shared Service

CRH

Alpharetta, GA

Full-time

Medical, Dental, Retirement

Posted 13 days ago


Job description

Job ID:  524035


CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

The T&E Supervisor is responsible for overseeing the day-to-day operations of the Travel & Expense program within the Shared Services Center. This role provides leadership to the T&E function, ensuring effective administration of the Concur platform, strong compliance with Corporate Card policies, and high-quality service delivery to internal stakeholders.

The Supervisor partners with T&E leadership to drive process standardization, enhance controls, and lead continuous improvement initiatives. This role serves as a subject matter expert, manages escalations, and ensures successful implementation of program enhancements while delivering efficient and customer-focused experience.

Key Responsibilities

  • Supervise an expanding team and guide team members through the establishment of well-defined performance criteria, promoting accountability in alignment with organizational objectives
  • Oversee day-to-day T&E operations to ensure prompt and accurate expense processing as well as effective issue resolution.
  • Monitor compliance with established T&E controls in addition to key operational management controls.
  • Recommend actionable training strategies to Management, based on problem frequency, audit results, and customer inquiries; also provide constructive feedback on policy and procedure enhancements to improve efficiency and overall compliance with expense management platforms.
  • Analyze trends, root causes, and audit findings to recommend actionable improvements
  • Support and lead system or process implementations impacting the T&E program.
  • Prepare necessary reports and analyses for management, conduct confidential investigations, and uphold adherence to company Travel and Expense policies.
  • Assist external audit processes and maintain proficiency in SAP functions such as chart of accounts, profit center, and cost center structures.
  • Stay informed of industry best practices and current developments in corporate card administration, shared services, and related technological advancements.
  •  

Qualifications

  • Bachelor’s degree in Accounting, Finance, or related field preferred
  • 5+ years of experience in Travel & Expense, Corporate Card, or AP Shared Services environment
  • 2+ years of experience in leadership or supervisory role
  • Project management experience preferred
  • Strong knowledge of SAP Concur administration and configuration
  • Demonstrated experience with process improvement and control frameworks
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent communication and stakeholder management capabilities
  • Proven ability to balance multiple priorities in a fast-paced environment
  • Experience in building products or construction industry preferred

Work Environment

  • Hybrid - 3 days in office. 100% in office during project transition.
  • Up to 5% travel may be required.
  • Normal office working conditions with a quiet noise level.

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

 CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.


CRH logo

About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dublin, Dublin, IE