Shared Service Manager Jobs in Georgia (NOW HIRING)

Job ID:  524764

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

We are seeking a skilled and experienced AMAT SSC Accounts Payable Analyst to support our Shared services. This role involves analysis of accounts payable processes and resolution of exceptions in an automated, high-volume, and SOX controlled environment. The ideal candidate will have experience in finance, strong problem-solving abilities, and can resolve complex accounts payable situation expeditiously. The Analyst is also expected to identify continuous improvement opportunities and propose action plan for resolution to the Procure-to-Pay Supervisor or Manager.  

Location 

Hybrid - 3 days in office. 100% in office during transition.

What Procure-to-pay (P2P) does

(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Service P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense Program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
• Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Sustain a culture of continuous improvement to deliver effective and efficient AP processes.
• Remain abreast of best practices and trends relevant to AP processing, shared services, and related technologies.
• Use proper analytical tools to monitor, analyze and investigate inefficiencies or process failures to develop and propose improvement implementations.
• Execute daily, weekly, and monthly AP-assigned tasks and ensure compliance with processes, policies, and controls.      
• Correspond with vendors, local buyers or corporate leaders and promptly respond to escalated inquiries.
• Identify root causes for problems or discrepancies and provide feedback to management regarding systems improvements or training needs based on the frequency of problem types and inquiries from customers.
• Drive automation over manual work when possible
• Prepare support requested by internal and external auditors.
• Demonstrate a commitment to outstanding customer experience.
• Perform responsibilities assigned by the AP Processing Supervisor and/or AP Processing Manager to meet business needs.
• Resolve complex A/P processing issues in a timely manner.
• Provide insight on AP related policies and procedures.
• Complete AP reporting on invoice receipt, processing, payment, and exceptions
• Complete all required AP processing work with a high level of accuracy and attention to detail.

Qualifications

• Bachelor's degree or equivalent work experience
• Minimum 5 years of experience in Accounts Payable functions within a Shared Services.
• Excellent problem-solving skills combined with the ability to make confident, informed decisions.
• Ability to navigate competing priorities from various stakeholders and make decisions while maintaining collaborative culture.
• Proven track record of delivering high levels of customer service.
• Familiarity with designing and standardizing transactional processes.
• Working knowledge of building products/construction industry practices preferred.
• Must be able to work under time constraints and ensure deadlines are met.
• Strong written and verbal communication skills (English).
• Intermediary Microsoft Excel skills and strong computer skills.
• Proven skills in process improvement and technology-enabled efficiencies.
• Ability to prioritize and provide clarity.

Work Environment

• Hybrid role with flexible work options, requiring some in-person presence.
• Normal office working conditions with a quiet noise level.
• Able to communicate by telephone and in person.
• Able to use a computer for word processing, email communication, and document preparation.
• May require sitting for extended periods.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability