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Service Representative Jobs in California (NOW HIRING)

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The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...

Customer Service Rep

San Jose, CA ยท On-site

$18.75 - $25.50/hr

Customer Service Representative Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three ...

Customer Service Representative

Brea, CA ยท On-site

$22 - $22.50/hr

Customer Service Representative Reference ID: 26-03091 Location: Brea, CA. Duration: 05 months Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship) Description:

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The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team ...

Showing results 41-60

Service Representative information

See California salary details

$12

$22

$38

How much do service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service representative in California is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by service representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

What is a service representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a service representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
More about Service Representative jobs
What are the most commonly searched types of Service Representative jobs in California? The most popular types of Service Representative jobs in California are:
What cities in California are hiring for Service Representative jobs? Cities in California with the most Service Representative job openings:
Infographic showing various Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,283 per year, or $22.7 per hour.

Customer Service Representative

Airport Marina Ford

Los Angeles, CA โ€ข On-site

$17.25 - $23.50/hr

Other

Re-posted 4 days ago


Job description

Customer Service Representative

Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative.

The ideal candidate will be professional and positive, with a very friendly and outgoing attitude.

The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers.

Must be comfortable talking with all levels of customers, and be computer literate. Good with clerical duties and phone follow-up calls.

A person with experience in car dealerships, hotels, restaurants and concierge backgrounds would excel and do very well in this position.

The Customer Service Rep position has a pay scale consisting of the following elements and ranges. Wages include base hourly compensation of 16.78 an hour. The position also pays a bonus on individual performance that may range from $0.00 (if benchmarks are not met) without any fixed upper limit.