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Service Operations Manager Jobs in Fort Mill, SC

Assa Abloy

Operations Manager

Monroe, NC · On-site

Director of Manufacturing Position Summary The Operations Manager is responsible for the overall leadership and performance of a manufacturing facility, including production, service parts, inventory ...

Naman Hotels

Operations Manager

Charlotte, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Operations Manager you will be responsible for assisting the General Manager with the ... Assisting the General Manager in developing a Service Culture * Motivate, coach, counsel and ...

Crunch Fitness

Operations Manager

Charlotte, NC · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager * Are you interested in another location in the market? Your application will be ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

Mosquito Squad

Operations Manager

Matthews, NC · On-site

The Operations Manager is committed to and responsible for delivering the highest level of customer service, ensuring customer retention and managing costs. The Operations Manager accomplishes this ...

Surface Experts

Operations Manager

Fort Mill, SC · On-site

$65K - $85K/yr

  • PTO

Responsive recruiter Operations Manager Surface Experts of SW Charlotte & Rock Hill Lead the Team ... Ensure every customer receives exceptional communication and service. Continuous Improvement * Help ...

FleetLogix

Operations Manager

Charlotte, NC · On-site

$60K - $65K/yr

Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ... When not traveling, the Operations Manager will assist the Regional Director with local account ...

FleetLogix, Inc.

Operations Manager

Charlotte, NC · On-site

$60K - $65K/yr

Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ... When not traveling, the Operations Manager will assist the Regional Director with local account ...

Ulta Beauty, Inc.

Operations Manager

Charlotte, NC · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

National Oak

Operations Manager

Charlotte, NC · On-site

  • Medical

  • Retirement

  • PTO

Our priority remains unchanged - to continue to deliver exceptional service and value to our ... About the Role National Oak Distributors is seeking an Operations Manager at our Charlotte ...

Ulta Beauty

Operations Manager

Charlotte, NC · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Charlotte, NC

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Amazon

Operations Manager

Charlotte, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Telos Family Office

Be Seen First

Client Service & Operations Associate

Charlotte, NC · Remote

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Title - Client Service & Operations Associate * Position Type - Full-Time * Location - 100 ... Provide executive support - calendar management, inbox triage, travel & non-client meeting prep

New

Training provided

Telos Family Office

Be Seen First

Client Service & Operations Associate

Charlotte, NC · Remote

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Title - Client Service & Operations Associate * Position Type - Full-Time * Location - 100 ... Provide executive support - calendar management, inbox triage, travel & non-client meeting prep

New

Training provided

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Fort Mill, SC

Service Operations Manager information

See Fort Mill, SC salary details

$31.2K

$69.1K

$115.1K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Fort Mill, SC is $69,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $83,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Fort Mill, SC?

For Service Operations Manager jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Fort Mill, SC look for?

The top searched job categories for Service Operations Manager jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Service Operations Manager jobs?

Cities near Fort Mill, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,110 per year, or $33.2 per hour.

Operations Manager

Assa Abloy

Monroe, NC • On-site

Full-time

Posted 8 days ago

Job description

Operations Manager
Location: Monroe, NC
Reports To: Director of Manufacturing
Position Summary
The Operations Manager is responsible for the overall leadership and performance of a manufacturing facility, including production, service parts, inventory management, and operational support functions. This role ensures safe, efficient, and cost-effective operations while delivering high-quality products on time to customers. The Operations Manager drives continuous improvement, develops employees, manages resources, and partners with cross-functional teams to support business growth and customer satisfaction.
Key Responsibilities
  • Provide overall leadership and direction for all manufacturing operations, ensuring the facility consistently meets safety, quality, delivery, productivity, and financial performance objectives.
  • Develop and execute operational strategies that align with company goals while creating a clear vision and sense of direction for the plant leadership team and workforce.
  • Plan, organize, and optimize daily operations to ensure efficient production flow, adequate capacity, and the ability to meet customer demand in a fast-paced manufacturing environment.
  • Champion a culture of safety by ensuring compliance with all safety policies, procedures, and regulatory requirements while promoting employee engagement in safety initiatives.
  • Drive operational excellence through Lean Manufacturing, Six Sigma, and continuous improvement initiatives that increase efficiency, reduce waste, improve quality, and lower operating costs.
  • Establish and monitor key performance indicators (KPIs) related to safety, quality, productivity, inventory, on-time delivery, and cost performance, taking corrective action as needed to achieve targets.
  • Lead efforts to improve manufacturing processes, equipment utilization, workflow, and plant layout to maximize productivity and support long-term growth.
  • Collaborate closely with engineering, quality, supply chain, customer service, and sales teams to support new product introductions, process improvements, and customer requirements.
  • Oversee inventory management, production planning, material flow, and logistics activities to ensure product availability while maintaining inventory levels that support financial objectives.
  • Foster a high-performance culture through effective hiring, onboarding, coaching, mentoring, performance management, and succession planning.
  • Build employee engagement by creating an environment of accountability, teamwork, communication, and continuous learning throughout the organization.
  • Lead root cause analysis and problem-solving activities to address operational, quality, equipment, and customer-related issues, ensuring sustainable corrective actions are implemented.
  • Ensure equipment, facilities, and resources are properly maintained and utilized to support operational reliability and production goals.
  • Manage plant budgets and resources responsibly, identifying opportunities for cost reduction and operational efficiencies without compromising safety, quality, or customer satisfaction.
  • Develop and maintain strong relationships with suppliers, customers, community partners, and internal stakeholders to support overall business success.
  • Communicate effectively across all levels of the organization, from production employees to senior leadership, providing regular updates on plant performance, initiatives, and priorities.
  • Lead organizational change initiatives and promote a culture that embraces innovation, continuous improvement, and operational excellence.
  • Travel as required to support business objectives, customer needs, leadership meetings, and collaboration with other facilities.

Qualifications
  • Bachelor's degree in Engineering, Manufacturing, Operations, Business, or a related field required; Master's degree preferred.
  • Minimum of 10 years of manufacturing experience and at least 5 years of manufacturing leadership experience.
  • Strong knowledge of manufacturing processes, production planning, inventory control, and operational management.
  • Experience leading Lean Manufacturing, Six Sigma, and continuous improvement initiatives.
  • Strong analytical, problem-solving, organizational, and decision-making skills.
  • Excellent communication, team-building, coaching, and leadership abilities.
  • Proficiency with Microsoft Office and ERP systems.
  • Dependable, self-motivated, and results-oriented.

Work Environment
Work is performed in both office and manufacturing settings, with regular exposure to production equipment, moving machinery, and moderate to high noise levels.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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