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Service Operations Manager Jobs in Fort Mill, SC

ASSA ABLOY

Operations Manager

Monroe, NC · On-site

Director of Manufacturing Position Summary The Operations Manager is responsible for the overall leadership and performance of a manufacturing facility, including production, service parts, inventory ...

Naman Hotels

Operations Manager

Charlotte, NC · On-site

As the Operations Manager you will be responsible for assisting the General Manager with the ... Assisting the General Manager in developing a Service Culture * Motivate, coach, counsel and ...

Everestsearchpartners

Operations Manager

Charlotte, NC · On-site

The Operations Manager will have overall responsibility for manufacturing performance across ... Partner with Sales and Customer Service to support customer expectations and growth. * Work with ...

Crunch Fitness

Operations Manager

Charlotte, NC · On-site

$14 - $18.50/hr

Operations Manager * Are you interested in another location in the market? Your application will be ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

Mosquito Squad

Operations Manager

Matthews, NC · On-site

$35K - $50K/yr

The Operations Manager is committed to and responsible for delivering the highest level of customer service, ensuring customer retention and managing costs. The Operations Manager accomplishes this ...

G2 Secure Staff

Operations Manager

Charlotte, NC · On-site

This role manages operational teams, coordinates with airline partners, airport authorities, government agencies, and service providers, and ensures exceptional service delivery while maintaining ...

New

Allied Universal

Operations Manager

Charlotte, NC · On-site

The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Operations Manager

Charlotte, NC · On-site

The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Menzies Aviation

Operations Manager

Charlotte, NC

This role manages operational teams, coordinates with airline partners, airport authorities, government agencies, and service providers, and ensures exceptional service delivery while maintaining ...

Allied Universal

Operations Manager

Charlotte, NC · On-site

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Operations Manager

Charlotte, NC · On-site

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Menzies Aviation

Operations Manager

Charlotte, NC · On-site

This role manages operational teams, coordinates with airline partners, airport authorities, government agencies, and service providers, and ensures exceptional service delivery while maintaining ...

Allied Universal

Operations Manager

Charlotte, NC · On-site

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

FleetLogix, Inc.

Operations Manager

Charlotte, NC

$60K - $65K/yr

Our goal is to deliver the highest quality service, safety, and customer satisfaction. Join ... When not traveling, the Operations Manager will assist the Regional Director with local account ...

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Fort Mill, SC

Service Operations Manager information

See Fort Mill, SC salary details

$31.2K

$69.1K

$115.1K

How much do service operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for service operations manager in Fort Mill, SC is $69,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $83,900.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Fort Mill, SC?

For Service Operations Manager jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Fort Mill, SC look for?

The top searched job categories for Service Operations Manager jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Service Operations Manager jobs?

Cities near Fort Mill, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,110 per year, or $33.2 per hour.

Operations Manager

Charlotte, NC • On-site

Clearsite Industrial Services
See more jobs at Clearsite Industrial Servicesexternal

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

Clearsite Industrial Services is searching for an Operations Manager to join fast-paced, growing vacuum excavation business.

Reporting to the Vice President, the position will be responsible for coordinating, dispatching and monitoring of units.

Specific Duties
  • Scheduling projects daily
  • Dispatching units daily
  • Reviewing operator’s daily activities – DVIR, FLRA, DTR Tickets
  • Ensuring that maintenance policies and procedures are followed
  • Review reports from the GPS system
  • Additional duties as assigned

Requirements

  • Experience in a field service-based operation required.
  • Basic computer proficiency required.
  • 1-2 years Dispatch experience preferred.
  • Fleet maintenance coordination experience preferred.
  • Experience in hydrovac or vacuum excavation operations preferred.
  • The person in this position must have the ability to coordinate well with field crews, operators or drivers, maintenance teams, and leadership.
  • Experience managing operational documentation, including DVIR, FLRA, and DTR tickets preferred.
  • Experience reviewing GPS reports preferred.
  • Experience with fleet management software is a plus.
  • Eligible to work in the United States required.
  • Potential to work occasional nights and weekends required.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off