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Service Operations Manager Jobs in Easley, SC (NOW HIRING)

CVS Health

Operations Manager

Landrum, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Easley, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Taylors, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Q2 Management, Inc

Operations Manager

Fountain Inn, SC · On-site

$70 - $90/hr

A dedication to customer service and an "expert-level" of knowledge about clients * Reliable ... The Operations Manager is expected to spend 100% of their time on-site, and reliable transportation ...

Raymond Corporation

Operations Manager

Piedmont, SC · On-site

Consulting Material Handling Equipment, Parts, and Service Automated Mobile Robots Vision-guided ... This role is responsible for driving operational excellence, streamlining inventory management ...

Carolina Handling

Operations Manager

Piedmont, SC

Consulting Material Handling Equipment, Parts, and Service Automated Mobile Robots Vision-guided ... This role is responsible for driving operational excellence, streamlining inventory management ...

D4C Dental Brands

Operations Manager

Greenville, SC · On-site

The Operations Manager at Ashby Park Pediatric Dentistry - Greenville plays a pivotal leadership ... Strong management/customer service management and leadership skills a plus. * Experience leading a ...

Carolina Handling

Operations Manager

Greenville, SC · On-site

... Service • Automated Mobile Robots • Vision-guided vehicles and automated guided vehicles • ... This role is responsible for driving operational excellence, streamlining inventory management ...

thyssenkrupp

Operations Manager

Greenville, SC · On-site

... services provided by the business, while ensuring that policies, procedures, and standards are in ... Frequent communication with Plant Managers and/or site Operations Representatives. * Travel/visit ...

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Service Operations Manager information

See Easley, SC salary details

$33.3K

$73.8K

$122.9K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Easley, SC is $73,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $89,600.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Easley, SC?

For Service Operations Manager jobs in Easley, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Easley, SC look for?

The top searched job categories for Service Operations Manager jobs in Easley, SC are:

What cities near Easley, SC are hiring for Service Operations Manager jobs?

Cities near Easley, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Easley, SC as of June 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $73,798 per year, or $35.5 per hour.

Operations Manager

Dental Careers | Hygienists, Assistants, Operations Office Staff | D4C

Greenville, SC

Full-time

Dental

Re-posted 26 days ago

Key responsibilities

  • Manage office staff, including problem-solving, decision making, planning, delegation, and conflict management.

  • Build and maintain a positive office culture, including staff onboarding, training, and performance evaluation.

  • Implement office policies to achieve performance goals related to patient satisfaction, employee engagement, provider engagement, financial performance, and practice growth.

Job description

JOB SUMMARY:
TheOperations Manager at Ashby Park Pediatric Dentistry - Greenvilleplays a pivotal leadership role in driving the practice's success by delivering exceptional patient experiences, fostering a high-performing team, and achieving strong financial results. This role is responsible for leading daily operations, optimizing practice performance, and implementing efficient systems and processes that enhance patient satisfaction, increase case acceptance, strengthen patient retention, and promote employee and provider engagement.
Serving as the operational backbone of the practice, the Operations Manager provides leadership and support across both front and back office functions, ensuring seamless workflows and outstanding service at every patient touchpoint. By cultivating a positive, collaborative culture and maintaining operational excellence, this position is instrumental in advancing the Company's mission of helping children achieve a lifetime of healthy, confident smiles.
We offer:
  • Competitive salary
  • Monthly bonus opportunities
Schedule:40 hours / week
EDUCATION/CREDENTIALS:
  • Dental clinical and management experience
JOB RELATED EXPERIENCE:
  • Progressive leadership and functional practice management experience.
  • Excellent communication, problem solving and leadership skills.
  • Strong management/customer service management and leadership skills a plus.
  • Experience leading a team, mentoring and coaching subordinates.
JOB-RELATED SKILLS/COMPETENCIES:
  • Ability to make good decisions within assigned scope of authority. Exceptional critical thinking skills.
  • Ability to effectively supervise, lead, develop, and coach staff.
  • Ability to control expenses. Strong business acumen.
  • Ability to support and effectively collaborate with other departments to achieve results.
  • Ability to plan ahead, and to prioritize and coordinate activities, services, schedules or programs.
  • Ability to plan, assess, communicate, and develop employee performance.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Manages office staff, provides problem-solving, decision making, planning, delegation, and conflict management when needed.
  • Build and maintain a positive office culture.
  • In coordination with RDO and Human Resources, select and orientate office staff.
  • Evaluate staff performance and submit performance reviews, Ensure 100% of staff complete required learning modules on time.
  • Conduct practice staff meetings on a regular basis.
  • Works with employees to facilitate complaints/concerns and resolve as needed.
  • Responsible for onboarding and training for new employees.
  • Implement office policies which establish best approaches which result in achievement of performance goals, including patient satisfaction, access, employee engagement, provider engagement, financial performance and successful growth.
  • Meets or exceeds annual NPS targets through implementation and sets action plans as needed.
  • Provide needed information to other departments, (i.e. Human Resources, Marketing, Finance, etc.) to support compliance with established policies.
  • Ensure that needed information and documentation is provided to support revenue cycle activities.
  • Act as an interdepartmental liaison between the practice and other departments and entities.
  • Responsible for reporting any safety-related incident in a timely fashion, including workers comp, through the appropriate tool; attends all safety-related training programs; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • Monitors and ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.

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