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Service Operations Manager Jobs in North Augusta, SC

ThompsonGas LLC

Operations Manager

Aiken, SC · On-site

$65 - $85/hr

Operations Manager Full Time Management Aiken, SC, US 6 days ago Requisition ID: 3641 Salary Range ... Oversee and manage the daily service-related scheduling, customer care, and invoicing. * Project ...

Depot Connect International

Operations Manager

Augusta, GA · On-site

$65 - $90/hr

We're more than just a service provider; we're a unified team combining the expertise of industry ... The Operations Manager will assist the Facility Manager in the daily operations of the service ...

Ulta Beauty

Operations Manager

North Augusta, SC · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Quala

Operations Manager

Augusta, GA · On-site

We're more than just a service provider; we're a unified team combining the expertise of industry ... The Operations Manager will assist the Facility Manager in the daily operations of the service ...

Quala

Operations Manager

Augusta, GA · On-site

We're more than just a service provider; we're a unified team combining the expertise of industry ... The Operations Manager will assist the Facility Manager in the daily operations of the service ...

Depot-Connect-International

Operations Manager

Augusta, GA · On-site

$55 - $75/hr

We're more than just a service provider; we're a unified team combining the expertise of industry ... The Operations Manager will assist the Facility Manager in the daily operations of the service ...

Allied Universal

Security Operations Manager

Augusta, GA · On-site

$45K/yr

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Security Operations Manager

Augusta, GA · On-site

$45K/yr

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Security Operations Manager

Augusta, GA · On-site

$45K/yr

The Operations Manager will champion highquality service, workforce stability, and operational ... consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Allied Universal

Security Operations Manager

Augusta, GA · On-site

$45K/yr

The Operations Manager will champion high‑quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels ...

Walgreens

Pharmacy Operations Manager

Augusta, GA · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in North Augusta, SC

Service Operations Manager information

See North Augusta, SC salary details

$33.4K

$73.9K

$123.1K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in North Augusta, SC is $73,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in North Augusta, SC?

For Service Operations Manager jobs in North Augusta, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in North Augusta, SC look for?

The top searched job categories for Service Operations Manager jobs in North Augusta, SC are:

What cities near North Augusta, SC are hiring for Service Operations Manager jobs?

Cities near North Augusta, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in North Augusta, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,916 per year, or $35.5 per hour.

Operations Manager

MetaMatch Professional Services

Augusta, GA • On-site

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

Key responsibilities

  • Oversee daily transportation and logistics operations, ensuring routes are staffed and executed properly.

  • Monitor and manage driver and labor time, attendance, and compliance with safety and regulatory standards.

  • Lead, mentor, and manage the team, including the Business Contact and drivers, to meet productivity, safety, and service targets.

Job description

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\n An independent service provider for FedEx in Augusta Ga, is seeking an Operations Manager to oversee the day\-to\-day transportation and logistics operations within a fdasrt\-paced, safety driven environment. This is a critical role in the team reporting directly to the president of the company.  You will be responsible for mentoring and leading the Business Contact (BC) and team of drivers to success. Serving as the primary contact on\-site representing the organization in meetings and working with FedEx terminal leadership.
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\n The Operations Manager ensures all routes are fully staffed and executed daily, leads frontline driver teams, maintains compliance with DOT and FEDEx Ground standards, and proactively addresses operational challenges alongside the Business Contact (BC).  
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\n We are looking for a visible, hands\-on leader who thrives in time\-sensitive, high\-volume operations especially during the peak season.
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\n Main Job Tasks and Responsibilities
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\n Will attend all onsite meetings while keeping the President of the company abreast of all changes and initiatives
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\n Will work with the BC to organize and schedule all necessary resources required to accomplish activities.
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\n Will work with the BC to Monitor driver and labor time and attendance, while minimizing overtime and ensuring that drivers do not exceed limits               established by regulatory agencies (e.g., 60\-hour rule).
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\n Responsible for DRO implementation each night to ensure adequate resourcing for the following day.
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\n Monitor all KPI's including on\-time service, safety incidents, productivity and customer satisfaction.
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\n Will manage and mentor BC to ensure they gain the tools they need to successfully perform at the highest level.
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\n Sets and monitors productivity, service, and safety targets for each route and driver.
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\n Acquire and coordinates temporary workers assigned to assist drivers on routes.
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\n Provides documentation related to route operations daily (driver time and attendance, open tickets), following up where appropriate.
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\n Conduct root cause investigations for all injuries and incidents, ensuring consistent discipline and refraining.
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\n Work with BC to ensure all divers are properly trained to perform at the maximum level of efficiency.
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\n Works with Human Resources to ensure all employees who are not meeting their goals are placed on performance plans.
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\n Ensures that all associates are mindful of their attendance and the importance of showing up daily to ensure there is coverage for all deliveries.
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\n Ensures that all trucks meet the standards of FedEx and DOT registrations by ensuring all pre\-check and post\-checks are done on company vehicles.
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\n Schedule all maintenance and service calls for company vehicles and delivered to the shop when needed.
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\n Daily and weekly touchpoints with the President of the organization to discuss daily and weekly service levels, opportunities and successes.
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\n Prepare operational reports and assist with budgeting and cost control efforts
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\n Serves as a visible, hands\-on leader during peak season
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Requirements<\/h3>\n
\n <\/span><\/span><\/span><\/span><\/span><\/span><\/span> Must have a high school diploma or GED
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\n 3+ years of Operations, Logistics or Transportation Management experience
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\n FedEx Ground\/Contractor\/P&D management experience strongly preferred
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\n Demonstrated leadership of high\-volume teams and safety\-driven cultures
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\n Strong knowledge of DOT regulations and fleet operations
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\n Proficiency in Excel and operational technology tools
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\n Excellent communication, organization and problem\-solving skills
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\n Ability to stay calm and decisive in time\-sensitive situations
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\n Willingness to work early mornings, evenings, weekends and peak\-season schedules
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\n Willingness to relocate to Augusta, Ga, if not currently local
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Benefits<\/h3>\n
\n Medical, Dental and Vision 
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\n Bonus Program 
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