Service Operations Manager Jobs in Easley, SC (NOW HIRING)

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

The Warehouse Operations Manager oversees the daily operations of warehouse activities, including process optimization, safety, workforce management, and financial oversight. This role focuses on maintaining operational excellence at a local level while aligning with corporate objectives. The Manager collaborates with cross-functional teams to achieve customer demands, improve KPIs, and foster a safe and efficient work environment.

Responsibilities:

Leadership

• Drive strategic initiatives aligned with site-specific goals and corporate objectives.
• Cultivate a culture of safety, teamwork, and continuous improvement.
• Lead initiatives to integrate digital transformation, including adopting warehouse management systems.

Operational Excellence

• Optimize workflows to ensure timely order fulfillment and shipment accuracy.
• Oversee inventory management and implement process improvements to reduce costs.
• Track and improve key safety, productivity, and quality performance metrics.

Financial Oversight

• Manage site P&L within the set budget; forecast monthly costs accurately.
• Identify cost-saving opportunities while maintaining operational standards.

Workforce Management

• Oversee the scheduling, training, and performance of warehouse staff.
• Foster an inclusive environment that prioritizes employee development.

Stakeholder Collaboration

• Act as the main point of contact for the Regional Logistics Director, corporate teams, and customers.
• Ensure alignment between site operations and larger organizational strategies.

Change Management

• Lead change management initiatives, including communication and training to ensure smooth adoption of new processes and technology.
• Drive cultural shift to embrace innovation and cross functional collaboration.

Risk & Compliance

• Maintain compliance with all safety regulations and company policies.
• Proactively address risks and implement preventative measures.

Key Qualifications:

• Associate's or Bachelor's degree in Logistics, Operations, or a related field (preferred).
• 3+ years of warehouse or distribution management experience.
• Demonstrated ability to lead small teams effectively and optimize operational performance.
• Strong understanding of warehouse processes, safety, and compliance.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in warehouse management systems and data-driven decision-making.

#LI-TM1

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen