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Field Service Manager Jobs in Fort Mill, SC (NOW HIRING)

Field service technicians * Parts operations * Shop operations * Equipment delivery and ... Conduct performance management, coaching, and disciplinary actions as needed * Support branch ...

You will report directly to our Field Service Manager, and you'll work out of our Charlotte, NC location on an On-site work schedule. In this role, you will impact the accuracy and reliability of ...

Field Service Technician

Charlotte, NC · On-site

$70K - $75K/yr

Managing all on-site installation, repair, maintenance, and test tasks. * Maintain and respond to ... Submit all Field Service Reports upon completing the customer service visit. Ideal Candidate ...

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US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

The Field Service Lead is responsible for leading, developing, and overseeing a team of Field ... Performance Management & Continuous Improvement * Monitor service performance metrics, including ...

Parts Management: Coordinate with internal teams for parts ordering and returns, ensuring efficient inventory management for field service needs. * Safety Compliance: Adhere strictly to all company ...

Inside the Role Fleet Service Manager for National Account fleets in Iowa and Wisconsin, supporting ... Previous DTNA Field Service experience required. * An attached resume is required Exceptional ...

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Field Service Manager information

See Fort Mill, SC salary details

$25.9K

$64.8K

$116.9K

How much do field service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for field service manager in Fort Mill, SC is $64,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $72,100.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What job categories do people searching Field Service Manager jobs in Fort Mill, SC look for? The top searched job categories for Field Service Manager jobs in Fort Mill, SC are:
What cities near Fort Mill, SC are hiring for Field Service Manager jobs? Cities near Fort Mill, SC with the most Field Service Manager job openings:
Infographic showing various Field Service Manager job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $64,805 per year, or $31.2 per hour.

Field Service Manager - Charlotte

Culligan Quench

Charlotte, NC

$65K - $70K/yr

Full-time

Posted 6 days ago


Job description

About Culligan Quench
Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.  Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.  Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
 
About Culligan
There's nothing more fundamental to life on Earth than water.  At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love.  For more information visit www.culligan.com. 
 
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results

We are seeking a key contributor to join our team as a full time Field Service Manager in our Phoenix area market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and guidance to Field Service Technicians (FST).
 
Salary is $65,000-$70,000+ a year. Depending on experience. 
Essential Functions
  • Management of a team of Field Service Technicians
  • Responsible for the successful training of new staff in the assigned region
  • Maintain an exceptional level of customer satisfaction by possessing superior customer management skills
  • Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed
  • Balanced management and dependable submissions of reports, paperwork and correspondences to the Regional Service Director i.e. [emails, expenses, payroll, forms]
  • Support the Regional Service Director with new hires, new personnel appointments, administrative tasks and on-boarding processes
  • Serve as a substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary
  • Regular and reliable attendance
Qualifications
  • 2 - 5 years of management experience
  • Vocational technical school diploma/certification
  • Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee and tea dispensing units
  • Prior management experience, route-based preferred
  • Licensed plumbers or comprehensive plumbing skills are preferred
  • Experience working with power tools, ladders and aerial work platforms exceeding 6-feet
  • OSHA 10-hour certified or be OSHA trained within 3-months of employment
  • Superior verbal and written communication skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • The use of personal digital assistants (i.e. tablets and smartphones)
  • Knowledge of ServiceMax and Salesforce a plus
  • A valid a current driver's license in good standing
  • A clean work record and ability to pass a pre-employment drug screen
  • Overnight travel may be required
$65,000 - $70,000 a year
Quench offers salary, commission,  benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
 
Applicants
Beware of fake job offers falsely claiming affiliation with our company.
 
We never request banking details or other personally identifiable information during interviews.
Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
Official emails are from our domain. Our approved emails will come from @quenchwater.com.
 
 
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at [email protected].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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