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Service Operations Manager Jobs in California (NOW HIRING)

Bon Appetit

Operations Manager - Porsche

Carson, CA · On-site

$70K - $80K/yr

Operations Manager - Porsche Salary: $70,000 - $80,000 / year Our Passion is Food! At Bon Appetit ... We are a restaurant company that operates in contract food service. That means you will have the ...

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Compass Group

Operations Manager - Porsche

Carson, CA · On-site

$70K - $80K/yr

Operations Manager - Porsche Salary: $70,000 - $80,000 / year Our Passion is Food! At Bon Appetit ... We are a restaurant company that operates in contract food service. That means you will have the ...

Compass Group

Operations Manager - Porsche

Carson, CA

$70K - $80K/yr

Operations Manager - Porsche Salary: $70,000 - $80,000 / year Our Passion is Food! At Bon Appetit ... We are a restaurant company that operates in contract food service. That means you will have the ...

Compass Group

Operations Manager - Porsche

Carson, CA

$70K - $80K/yr

Operations Manager - Porsche Salary: $70,000 - $80,000 / year Our Passion is Food! At Bon Appetit ... We are a restaurant company that operates in contract food service. That means you will have the ...

Home Detail Services LLC

Operations Manager

Lincoln, CA · On-site

$25 - $40/hr

Home Detail Services LLC Operations Manager About the job We know that you have aspirations to work with your hands and be able to help people. But in order to do that, you need an opportunity to ...

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All JobsService Operations Manager JobsService Operations Manager Jobs in California

Service Operations Manager information

See California salary details

$35K

$77.6K

$129.3K

How much do service operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for service operations manager in California is $77,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $94,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in California? The most popular types of Service Operations jobs in California are:
What are popular job titles related to Service Operations Manager jobs in California? For Service Operations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in California look for? The top searched job categories for Service Operations Manager jobs in California are:
What cities in California are hiring for Service Operations Manager jobs? Cities in California with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in California as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $77,616 per year, or $37.3 per hour.
Operations Manager - Porsche

Operations Manager - Porsche

Bon Appetit

Carson, CA • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Be an early applicant

Bon Appétit Management Company rating

7.7

Company rating: 7.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

8th of 66 rated caterers

Job description

Position Title: Operations Manager - Porsche 

Salary:  $70,000 - $80,000 / year

Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

We’re seeking an experienced and hospitality-driven Operations Manager to oversee multiple café and food service operations at the Porsche Experience Center in Carson, CA. This leader will be responsible for delivering an elevated hospitality experience while ensuring operational excellence across culinary execution, financial performance, team development, food safety, and client relations.

The ideal candidate brings a strong background in hospitality and/or corporate dining, a passion for food and service, and the ability to lead high-performing teams in a fast-paced, luxury-driven environment.

Key Responsibilities

  • Oversee the daily operations of multiple café and food service outlets within the Porsche Experience Center
  • Ensure all operations consistently meet company standards for food quality, presentation, cleanliness, safety, and hospitality
  • Recruit, train, mentor, and develop hourly and management team members while fostering a positive team culture
  • Manage scheduling, labor, payroll, forecasting, and operational budgets to achieve financial goals
  • Monitor food cost controls, inventory management, purchasing standards, and waste reduction initiatives
  • Partner with culinary leadership to maintain high-quality food programs, merchandising, and presentation standards
  • Build strong relationships with guests, clients, and internal stakeholders through exceptional customer service
  • Respond promptly and professionally to customer feedback and operational challenges
  • Oversee cash handling procedures, audits, POS systems, menu accuracy, and operational reporting
  • Support special events, private dining experiences, and catering initiatives as needed
  • Ensure compliance with all health, safety, sanitation, OSHA, and HACCP standards
  • Lead ongoing safety training, sanitation programs, and operational audits
  • Support and implement new operational initiatives, programs, and process improvements 

Qualifications

  • 5+ years of leadership experience in hospitality, corporate dining, restaurants, hotels, or multi-unit food service operations
  • Strong background managing high-volume food service environments with multiple outlets or service areas
  • Proven ability to lead and develop diverse teams in a fast-paced setting
  • Financial acumen including budgeting, labor management, forecasting, and cost controls
  • Passion for hospitality, food quality, and guest experience
  • Experience supporting premium hospitality or luxury guest environments preferred
  • Knowledge of sustainability initiatives and food service best practices preferred
  • Experience with POS systems, Microsoft Office, and operational reporting tools
  • Excellent communication, organizational, and problem-solving skills
  • ServSafe Certification
  • HACCP knowledge or certification

Why Join Us at Porsche?

This is an opportunity to join a hospitality-driven team supporting one of the world’s most iconic luxury automotive brands. At the Porsche Experience Center in Carson, you’ll help create elevated dining and guest experiences in a collaborative, high-energy environment where hospitality and excellence are at the forefront.

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Applications are accepted on an ongoing basis
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

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