Role Overview Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for ...
Role Overview Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for ...
Operations Manager 2, Multi-Service
Culver City, CA · On-site
$103K - $133K/yr
Role Overview Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for ...
Operations Manager 2, Multi-Service
Culver City, CA · On-site
$103K - $133K/yr
Role Overview Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for ...
The ideal candidate will have a strong background in IT service management, excellent leadership ... Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
Quick apply
Apply Early
The ideal candidate will have a strong background in IT service management, excellent leadership ... Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
Apply Early
Job Summary & Responsibilities Role Overview The Operations Project Manager will lead and drive critical operations-focused projects within the Service Business Unit supporting a large global ...
Job Summary & Responsibilities Role Overview The Operations Project Manager will lead and drive critical operations-focused projects within the Service Business Unit supporting a large global ...
Experience in client service management, analytics, strategic thinking, negotiations and operations are required. We are looking for a smart, analytical and innovative leader who can help solve these ...
Experience in client service management, analytics, strategic thinking, negotiations and operations are required. We are looking for a smart, analytical and innovative leader who can help solve these ...
Operations/Service Manager II
Tulare, CA · On-site
$22.05 - $30.45/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager II
Tulare, CA · On-site
$22.05 - $30.45/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...
Operations Manager
Los Angeles, CA · On-site
Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...
Quick apply
Apply Early
Operations Manager
Los Angeles, CA · On-site
Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...
Apply Early
Operations Manager
Los Angeles, CA · On-site
Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...
Operations Manager
Los Angeles, CA · On-site
Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...
This role is ideal for an aviation professional who thrives in a dynamic environment, brings strong regulatory k Operations Manager, Operations, Manager, Leadership, Customer Service, Operation ...
This role is ideal for an aviation professional who thrives in a dynamic environment, brings strong regulatory k Operations Manager, Operations, Manager, Leadership, Customer Service, Operation ...
Director of Service Operations
Irvine, CA · On-site
$140K - $185K/yr
Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ... Service Operations Management, Performance Management, Service Management Framework, Project ...
Director of Service Operations
Irvine, CA · On-site
$140K - $185K/yr
Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ... Service Operations Management, Performance Management, Service Management Framework, Project ...
Director of Service Operations
Irvine, CA · Hybrid
$140K - $185K/yr
... Services growth ... Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ...
Director of Service Operations
Irvine, CA · Hybrid
$140K - $185K/yr
... Services growth ... Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ...
Operations Manager
Pasadena, CA · On-site
Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...
Quick apply
Operations Manager
Pasadena, CA · On-site
Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...
Operations Manager
Pasadena, CA · On-site
Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...
Quick apply
Apply Early
Operations Manager
Pasadena, CA · On-site
Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...
Apply Early
Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...
Quick apply
Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...
Manager, Service Operations, IT
West Sacramento, CA · Hybrid
$85K - $100K/yr
The Manager, Service Operations provides complex and responsible support to the Chief Technology Officer (CTO) in areas of expertise and performs related work as required. Essential Duties ...
Quick apply
Apply Early
Manager, Service Operations, IT
West Sacramento, CA · Hybrid
$85K - $100K/yr
The Manager, Service Operations provides complex and responsible support to the Chief Technology Officer (CTO) in areas of expertise and performs related work as required. Essential Duties ...
Apply Early
Operations Manager
$30 - $34/hr
Oversee daily food and beverage operations to ensure service standards, operational efficiency, and guest satisfaction * Support overall evening hotel operations while serving as Manager on Duty for ...
Operations Manager
$30 - $34/hr
Oversee daily food and beverage operations to ensure service standards, operational efficiency, and guest satisfaction * Support overall evening hotel operations while serving as Manager on Duty for ...
Operations Manager
San Diego, CA · On-site
$30 - $34/hr
Oversee daily food and beverage operations to ensure service standards, operational efficiency, and guest satisfaction * Support overall evening hotel operations while serving as Manager on Duty for ...
Quick apply
Operations Manager
San Diego, CA · On-site
$30 - $34/hr
Oversee daily food and beverage operations to ensure service standards, operational efficiency, and guest satisfaction * Support overall evening hotel operations while serving as Manager on Duty for ...
Operations Manager
Santa Fe Springs, CA · On-site
$86K - $110K/yr
Managing day-to-day operations of the service department. * Oversee the scheduling and progress of both planned work orders and reactive service calls, ensuring efficient completion and proper ...
Quick apply
Operations Manager
Santa Fe Springs, CA · On-site
$86K - $110K/yr
Managing day-to-day operations of the service department. * Oversee the scheduling and progress of both planned work orders and reactive service calls, ensuring efficient completion and proper ...
Head of Global Service Operations
Berkeley, CA · On-site
$135K - $175K/yr
Head of Global Service Operations Department: Customer Experience Reports To: Chief Operating ... You will manage the full lifecycle of customer technical support-from inbound tickets to field ...
Head of Global Service Operations
Berkeley, CA · On-site
$135K - $175K/yr
Head of Global Service Operations Department: Customer Experience Reports To: Chief Operating ... You will manage the full lifecycle of customer technical support-from inbound tickets to field ...
Service Operations Manager information
See California salary details
$35K - $43.6K
2% of jobs
$43.6K - $52.2K
13% of jobs
$58.3K is the 25th percentile. Wages below this are outliers.
$52.2K - $60.7K
14% of jobs
The median wage is $69.1K / yr.
$60.7K - $69.3K
22% of jobs
$69.3K - $77.9K
14% of jobs
$77.9K - $86.4K
8% of jobs
$89.4K is the 75th percentile. Wages above this are outliers.
$86.4K - $95K
9% of jobs
$95K - $103.6K
9% of jobs
$103.6K - $112.1K
6% of jobs
$112.1K - $120.7K
4% of jobs
$120.7K - $129.3K
0% of jobs
$35K
$77.6K
$129.3K
How much do service operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?
What is a Service Operations Manager?
What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?
How much is an operations manager paid?
What are the 5 P's of operations management?
What does a service operations manager do?
What should an operations manager be paid?
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Sodexo rating
6.3
Based on 1,120 frontline employees who took The Breakroom Quiz
308th of 437 rated business services
Job description
Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for coordinating conference support operations to ensure meeting and event spaces are properly prepared, maintained, and restored while delivering an exceptional workplace experience. Working closely with on-site teams, the Operations Manager will oversee event setups and breakdowns, temporary labor, furniture moves, and contractor scheduling, while supporting facilities management, environmental services, and Sodexo's safety program. The successful candidate will also assist with budget management, manage all vendor coordination, and daily operations while leading a team of front desk staff and porters. This role is ideal for a highly organized operations leader who thrives in a fast-paced, customer-focused environment.
Corporate Services
Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.
What You'll Do- Coordinate conference support operations, ensuring event spaces are properly set up, reset, and ready for client functions.
- Manage temporary labor, furniture moves, contractor scheduling, and support daily facilities and environmental services operations.
- Lead Sodexo's site safety program and ensure compliance with company and client safety standards.
- Support vendor management, contracted services, and operational planning to deliver a seamless workplace experience.
- Assist with P&L management, operational reporting, and continuous improvement initiatives.
- Lead and develop a team of six employees, including front desk staff and porters, while fostering a culture of service excellence.
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring- Bachelor's degree or equivalent combination of education and operations management experience.
- Experience leading multi-service operations within corporate offices, conference centers, hospitality, or facilities management environments.
- Strong organizational and project coordination skills with experience managing event support, contractors, vendors, and temporary labor.
- Demonstrated leadership experience with a focus on team development, customer service, and operational excellence.
- Financial acumen with experience supporting budgets, vendor contracts, and operational performance.
- Excellent communication and stakeholder management skills with the ability to build strong client relationships and manage multiple priorities simultaneously.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 years Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services
Employment Type: FULL_TIMEAbout Sodexo
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
10,000+ Employees
Headquarters location
Gaithersburg, MD, US