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Service Operations Manager Jobs in California (NOW HIRING)

Job Summary & Responsibilities Role Overview The Operations Project Manager will lead and drive critical operations-focused projects within the Service Business Unit supporting a large global ...

Operations/Service Manager II

Tulare, CA · On-site

$22.05 - $30.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...

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Responsibilities span hardware logistics, installation and service operations, warehousing and 3PL coordination, field performance, and vendor management. The Operations Manager owns the department ...

Director of Service Operations

Irvine, CA · On-site

$140K - $185K/yr

Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ... Service Operations Management, Performance Management, Service Management Framework, Project ...

Operations Manager

Santa Fe Springs, CA · On-site

$86K - $110K/yr

Managing day-to-day operations of the service department. * Oversee the scheduling and progress of both planned work orders and reactive service calls, ensuring efficient completion and proper ...

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Service Operations Manager information

See California salary details

$35K

$77.6K

$129.3K

How much do service operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for service operations manager in California is $77,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $94,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in California? The most popular types of Service Operations jobs in California are:
What job categories do people searching Service Operations Manager jobs in California look for? The top searched job categories for Service Operations Manager jobs in California are:
What cities in California are hiring for Service Operations Manager jobs? Cities in California with the most Service Operations Manager job openings:
Infographic showing various Service Operations Manager job openings in California as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $77,616 per year, or $37.3 per hour.
Operations Manager 2, Multi-Service

Operations Manager 2, Multi-Service

Sodexo

Culver City, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,120 frontline employees who took The Breakroom Quiz

308th of 437 rated business services


Job description

Role Overview

Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for coordinating conference support operations to ensure meeting and event spaces are properly prepared, maintained, and restored while delivering an exceptional workplace experience. Working closely with on-site teams, the Operations Manager will oversee event setups and breakdowns, temporary labor, furniture moves, and contractor scheduling, while supporting facilities management, environmental services, and Sodexo's safety program. The successful candidate will also assist with budget management, manage all vendor coordination, and daily operations while leading a team of front desk staff and porters. This role is ideal for a highly organized operations leader who thrives in a fast-paced, customer-focused environment.

Corporate Services 

Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

What You'll Do
  • Coordinate conference support operations, ensuring event spaces are properly set up, reset, and ready for client functions.
  • Manage temporary labor, furniture moves, contractor scheduling, and support daily facilities and environmental services operations.
  • Lead Sodexo's site safety program and ensure compliance with company and client safety standards.
  • Support vendor management, contracted services, and operational planning to deliver a seamless workplace experience.
  • Assist with P&L management, operational reporting, and continuous improvement initiatives.
  • Lead and develop a team of six employees, including front desk staff and porters, while fostering a culture of service excellence.
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring
  • Bachelor's degree or equivalent combination of education and operations management experience.
  • Experience leading multi-service operations within corporate offices, conference centers, hospitality, or facilities management environments.
  • Strong organizational and project coordination skills with experience managing event support, contractors, vendors, and temporary labor.
  • Demonstrated leadership experience with a focus on team development, customer service, and operational excellence.
  • Financial acumen with experience supporting budgets, vendor contracts, and operational performance.
  • Excellent communication and stakeholder management skills with the ability to build strong client relationships and manage multiple priorities simultaneously.
Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 years Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Employment Type: FULL_TIME

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