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Service Operations Manager Jobs in Riverside, CA

Pro Tek Electrical & Lighting

Be Seen First

Operations Manager

Orange, CA · On-site

$70K - $90K/yr

Manage daily operations of electrical service and project departments. * Coordinate and optimize technician schedules using ServiceTitan. * Dispatch technicians efficiently to maximize productivity ...

Urgent

Pro Tek Electrical & Lighting

Be Seen First

Operations Manager

Anaheim, CA · Remote

$70K - $90K/yr

Manage daily operations of electrical service and project departments. * Coordinate and optimize technician schedules using ServiceTitan. * Dispatch technicians efficiently to maximize productivity ...

Urgent

Pro Tek Electrical & Lighting

Be Seen First

Operations Manager

Irvine, CA · On-site

$70K - $90K/yr

Manage daily operations of electrical service and project departments. * Coordinate and optimize technician schedules using ServiceTitan. * Dispatch technicians efficiently to maximize productivity ...

Urgent

Pro Tek Electrical & Lighting

Be Seen First

Operations Manager

Irvine, CA · On-site

$70K - $90K/yr

Manage daily operations of electrical service and project departments. * Coordinate and optimize technician schedules using ServiceTitan. * Dispatch technicians efficiently to maximize productivity ...

Urgent

Burlington Stores, Inc.

Operations/Service Manager

Chino, CA · On-site

$24.95 - $33.25/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

GROUPE SEB

Director of Service Operations

Irvine, CA · On-site

$140K - $185K/yr

Operational Management: Overseeing the day-to-day operations of each department, ensuring efficient ... Service Operations Management, Performance Management, Service Management Framework, Project ...

EoS Fitness

Operations Manager

Santa Ana, CA

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Jurupa Valley, CA · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Moreno Valley, CA · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Kimball Equipment Company

Operations Manager

Corona, CA · On-site

$115K/yr

Work closely with the General Manager to lead day-to-day branch operations and achieve sales, service, and financial objectives. * Become proficient in the company ERP system and identify training ...

EōS Fitness

Operations Manager

Santa Ana, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Lake Elsinore, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Moreno Valley, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Corona, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Riverside, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Anaheim, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

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All JobsService Operations Manager JobsService Operations Manager Jobs in Riverside, CA

Service Operations Manager information

See Riverside, CA salary details

$37K

$82K

$136.7K

How much do service operations manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for service operations manager in Riverside, CA is $82,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $99,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Riverside, CA? The most popular types of Service Operations jobs in Riverside, CA are:
What job categories do people searching Service Operations Manager jobs in Riverside, CA look for? The top searched job categories for Service Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Service Operations Manager jobs? Cities near Riverside, CA with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Operations Manager

Operations Manager

Pro Tek Electrical & Lighting

Orange, CA • On-site

Urgent

$70K - $90K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago

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Job description

OPERATIONS MANAGER - ELECTRICAL CONTRACTING - Electrical industry experience required

Pro Tek Electrical & Lighting is an established electrical contractor in Southern California that specializes in commercial, HOA, and property management electrical services. Part of our work is to design, estimate, and install illuminating devices every day. We are seeking an experienced Operations Manager with a strong electrical industry background to oversee daily operations, scheduling, field productivity, and customer service.

Position Summary

The Operations Manager will be responsible for coordinating field operations, managing technician schedules, overseeing project workflow, and ensuring exceptional customer service. The ideal candidate has experience in the electrical industry, understands dispatching and scheduling, and is proficient with ServiceTitan or similar field service management software.

Key Responsibilities

  • Manage daily operations of electrical service and project departments.
  • Coordinate and optimize technician schedules using ServiceTitan.
  • Dispatch technicians efficiently to maximize productivity and profitability.
  • Monitor job progress, technician performance, and project timelines.
  • Work closely with customers, property managers, vendors, and field personnel.
  • Review work orders, proposals, and job costing for accuracy.
  • Assist with staffing, hiring, training, and employee development.
  • Ensure compliance with company policies, safety standards, and industry regulations.
  • Analyze operational metrics and implement process improvements.
  • Support business growth through effective planning and resource management.

Qualifications

  • Previous professional management experience in the electrical contracting industry. (Required)
  • Strong understanding of electrical service operations and scheduling.
  • Experience using ServiceTitan is highly preferred.
  • Excellent organizational and time-management skills.
  • Strong leadership and team management abilities.
  • Ability to prioritize multiple projects and service calls simultaneously.
  • Proficiency with Microsoft Office and scheduling software.
  • Excellent communication and customer service skills.

Preferred Experience

  • Electrical contractor, service manager, dispatcher, or operations management background.
  • Experience managing service technicians and project crews.
  • Knowledge of HOA, commercial, and residential electrical operations.
  • Familiarity with estimating, job costing, and performance metrics.

Compensation & Benefits

  • Competitive salary based on experience.
  • Performance bonuses available.
  • Paid vacation and holidays.
  • Opportunities for advancement within a growing company.