Operations Manager
$95K - $120K/yr
Oversee daily operations across emergency services, asbestos abatement, and reconstruction ... Lead team accountability across Project Managers, Estimators, and Field Staff Performance ...
Quick apply
Operations Manager
$95K - $120K/yr
Oversee daily operations across emergency services, asbestos abatement, and reconstruction ... Lead team accountability across Project Managers, Estimators, and Field Staff Performance ...
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
Operations Manager
Ontario, CA · On-site
$75K/yr
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
Operations Manager
Ontario, CA · On-site
$75K/yr
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
This role is responsible for managing labor, ensuring service quality, improving operational efficiencies, and maintaining compliance with company policies and client expectations. The ideal ...
Client Service and Operations Manager
Tustin, CA · On-site
$147K/yr
Due to an internal promotion, we are seeking a Client Service and Operations Manager to join our team. In this role, you will help shape firm-wide operational strategy, strengthen processes that ...
Client Service and Operations Manager
Tustin, CA · On-site
$147K/yr
Due to an internal promotion, we are seeking a Client Service and Operations Manager to join our team. In this role, you will help shape firm-wide operational strategy, strengthen processes that ...
Operations Manager
Corona, CA · On-site
$30 - $45/hr
The Operations Manager leads and manages the operations staff and processes ensuring efficiency of ... service skills. · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ...
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Operations Manager
Corona, CA · On-site
$30 - $45/hr
The Operations Manager leads and manages the operations staff and processes ensuring efficiency of ... service skills. · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ...
Operations Manager
San Bernardino, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
San Bernardino, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
$100K/yr
Mgr Operations The Distribution Center Operations Manager is a key member of the leadership team ... customer service and sales * Partners with the customer to maintain a high level of customer ...
Operations Manager
$100K/yr
Mgr Operations The Distribution Center Operations Manager is a key member of the leadership team ... customer service and sales * Partners with the customer to maintain a high level of customer ...
Operations Manager
$86K - $108K/yr
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff ... Maximize profitability through superior customer service, effective and prompt communication and ...
Operations Manager
$86K - $108K/yr
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff ... Maximize profitability through superior customer service, effective and prompt communication and ...
Operations Manager
Ontario, CA · On-site
$86K - $108K/yr
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff ... Maximize profitability through superior customer service, effective and prompt communication and ...
Operations Manager
Ontario, CA · On-site
$86K - $108K/yr
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff ... Maximize profitability through superior customer service, effective and prompt communication and ...
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
Operations Manager
Fontana, CA · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
Operations Manager
Fontana, CA · On-site
GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...
Operations Manager
Beaumont, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Beaumont, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Fontana, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Fontana, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Eastvale, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Eastvale, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Director for Service Operations
Irvine, CA · On-site
... Service Operations * Leverages tools and reports to identify trends to improve the security ... Good stakeholder Management and Team coordination capabilities
Director for Service Operations
Irvine, CA · On-site
... Service Operations * Leverages tools and reports to identify trends to improve the security ... Good stakeholder Management and Team coordination capabilities
Operations Manager
Ontario, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Ontario, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Moreno Valley, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Moreno Valley, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Redlands, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Redlands, CA · On-site
We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Service Operations Manager information
See Riverside, CA salary details
$37K - $46.1K
2% of jobs
$46.1K - $55.2K
13% of jobs
$61.6K is the 25th percentile. Wages below this are outliers.
$55.2K - $64.2K
14% of jobs
The median wage is $73K / yr.
$64.2K - $73.3K
22% of jobs
$73.3K - $82.3K
14% of jobs
$82.3K - $91.4K
8% of jobs
$94.5K is the 75th percentile. Wages above this are outliers.
$91.4K - $100.4K
9% of jobs
$100.4K - $109.5K
9% of jobs
$109.5K - $118.6K
6% of jobs
$118.6K - $127.6K
4% of jobs
$127.6K - $136.7K
0% of jobs
$37K
$82K
$136.7K
How much do service operations manager jobs pay per year?
As of Jun 10, 2026, the average yearly pay for service operations manager in Riverside, CA is $82,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $99,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?
To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.
What is a Service Operations Manager?
A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.
What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?
Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.
What is the difference between Service Operations Manager vs Customer Service Manager?
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
What are the most commonly searched types of Service Operations jobs in Riverside, CA? The most popular types of Service Operations jobs in Riverside, CA are:
What job categories do people searching Service Operations Manager jobs in Riverside, CA look for? The top searched job categories for Service Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Service Operations Manager jobs? Cities near Riverside, CA with the most Service Operations Manager job openings:
$95K - $120K/yr
Full-time
Medical, Retirement
Posted 15 days ago
Job description
Benefits:
Position Overview
We are seeking an experienced and driven Director of Operations to lead and scale our restoration business. This role is critical to our growth strategy as we expand from $5M to $10M in annual revenue. The ideal candidate brings deep industry expertise, strong analytical skills, and a proven ability to drive production, accountability, and performance across teams.
This position will oversee all aspects of production, including project management, estimating, and field operations, while ensuring excellence in execution, data tracking, and customer service.
Key Responsibilities
Operational Leadership
This is a key leadership position and long-term investment in the companys future. The Director of Operations will play a central role in scaling the business, improving performance, and helping drive growth from $5M to $10M+.
Are you Paul Davis?
Paul Davis is an equal opportunity employer.
- 401(k) matching
- Bonus based on performance
- Health insurance
Position Overview
We are seeking an experienced and driven Director of Operations to lead and scale our restoration business. This role is critical to our growth strategy as we expand from $5M to $10M in annual revenue. The ideal candidate brings deep industry expertise, strong analytical skills, and a proven ability to drive production, accountability, and performance across teams.
This position will oversee all aspects of production, including project management, estimating, and field operations, while ensuring excellence in execution, data tracking, and customer service.
Key Responsibilities
Operational Leadership
- Oversee daily operations across emergency services, asbestos abatement, and reconstruction divisions
- Drive production performance through data, KPIs, and financial metrics
- Ensure all projects are executed efficiently, profitably, and in alignment with company standards
- Lead team accountability across Project Managers, Estimators, and Field Staff
- Establish and enforce clear expectations, metrics, and reporting structures
- Hold team members accountable to job duties, timelines, and system updates
- Monitor job costing, margins, and production efficiency using internal systems and reporting tools
- Identify operational gaps and implement process improvements
- Review and interpret Xactimate and Symbility estimates
- Develop and oversee Excel-based Time & Materials estimates for insurance-related work
- Ensure accuracy and profitability across all estimates and job budgets
- Ensure proper use and maintenance of existing software systems
- Drive adoption of systems and enforce timely, accurate data entry
- Create, maintain, and improve Excel-based tools, reports, and dashboards (including formulas and automation)
- Lead recruiting efforts and play a key role in hiring top talent
- Mentor and develop team members to improve performance and leadership capability
- Build a culture of accountability, ownership, and continuous improvement
- Maintain and reinforce a high standard of customer service across all divisions
- Ensure client satisfaction throughout the lifecycle of each project
- 10+ years of experience in the restoration industry, including:
- Emergency services
- Asbestos abatement (Plus)
- Reconstruction
- Proven leadership experience managing operations, production teams, and multiple departments
- Strong understanding of commercial and residential restoration projects
- Expertise in Xactimate and Symbility, T&M
- Advanced proficiency in Microsoft Excel (formulas, reporting, data analysis)
- Highly analytical with the ability to make data-driven decisions
- Strong organizational and detail-oriented mindset
- Demonstrated ability to drive accountability and performance across teams
- Experience with hiring, recruiting, and team development
- Improved production efficiency and profitability
- High team accountability and consistent system usage
- Accurate estimating and job costing
- Strong customer satisfaction and repeat business
- Scalable operational systems that support company growth
This is a key leadership position and long-term investment in the companys future. The Director of Operations will play a central role in scaling the business, improving performance, and helping drive growth from $5M to $10M+.
Are you Paul Davis?
Paul Davis is an equal opportunity employer.