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Vice President Service Operations Jobs in Riverside, CA

US Foods, Inc.

VP Operations

Fontana, CA · On-site

Site leadership: The VP Operations is the most senior position in market DCs, they have ... service. Safety and Compliance: Guide operations management in compliance with government and other ...

Stout Risius Ross, LLC

Vice President

Irvine, CA

Both our client service and culture are second to none, stemming from our firmwide embrace of our ... Seeking a Vice President/Sr. Vice President for our growing Accounting & Reporting Advisory ...

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Vice President Service Operations information

See Riverside, CA salary details

$71.5K

$162.5K

$275.4K

How much do vice president service operations jobs pay per year?

As of Jul 5, 2026, the average yearly pay for vice president service operations in Riverside, CA is $162,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $193,000.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

Is EVP considered C level?

An Executive Vice President (EVP) is typically considered a C-level executive or senior leadership role within an organization, often reporting directly to the CEO. While not always classified as a C-suite position, EVPs usually have significant strategic responsibilities and authority comparable to other C-level executives. The specific classification can vary depending on the company's structure and hierarchy.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

How much does an SVP of operations make?

An SVP of operations typically earns between $150,000 and $300,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, stock options, and other benefits, reflecting senior leadership responsibilities and experience levels.

Is SVP a high-level position?

A Vice President Service Operations (SVP) is a high-level executive role responsible for overseeing service functions within an organization. It typically reports to the C-suite and involves strategic planning, leadership, and decision-making authority across multiple departments.
What are the most commonly searched types of Service Operations jobs in Riverside, CA? The most popular types of Service Operations jobs in Riverside, CA are:
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Vice President Service Operations jobs near you
VP Operations

VP Operations

US Foods, Inc.

Fontana, CA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

US Foods rating

7.7

Company rating: 7.7 out of 10

Based on 236 frontline employees who took The Breakroom Quiz

101st of 352 rated logistics

Job description

Site leadership: The VP Operations is the most senior position in market DCs, they have responsibility for overall site management for standalone locations. Hard line reporting to RVP Operations and dotted line reporting into Area President shared with multiple other facilities (1-3 DCs per Area).
Planning and Directing: Establish long-term operations objectives that are aligned with business goals. Develop and execute strategic plan for the operations department. Integrate the separate activities of shipping, receiving, transportation, purchasing and sales by discussing with each function accountabilities and interdependence in achieving company goals. Participate in the establishment of overall Distribution Center business goals.
Profitable Operations: Plan, organize, direct, and control the course of operations by integrating and coordinating operations functions and processes with business goals. Maintain profitable operations by controlling inventory, losses, accidents and safety, etc. Seek synergies and best practices to develop and implement new methods to improve productivity or improve customer service.
Safety and Compliance: Guide operations management in compliance with government and other regulatory agency guidelines and laws and Company programs. Implement programs to ensure overall safety, security, maintenance and ergonomics for the operations functions.
Personnel and Company Policy: Delegate responsibility to managers to accomplish productivity goals. Enforce Distribution Center/company policies on safety and employee discipline by following guidelines, communicate changes to the workforce and oversee work and performance of day warehouse associates. Create performance improvement plans, administer discipline, and identify training opportunities when appropriate.
Networking: Participate in the Operations knowledge center, industry organizations, and other networking opportunities to bring in know-how and share best practices with other interested parties.
Other duties assigned by manager.
Education/Training:
4-year degree preferred (or High School Diploma (or GED) and equivalent experience)
Related Experience:
10 years operations experience, various job functions in distribution management, minimum of 5 years of management experience
Knowledge/Skills/Abilities:
D.O.T. regulations, Labor Relations, Selecting/interviewing/recruiting, Customer Service, budgeting and cost control, knowledge of OSHA, HAACP and other regulations, PC skills.

This role may also receive annual incentive plan bonus

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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About US Foods

Sourced by ZipRecruiter

US Foods® is one of America's great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With nearly 28,000 employees and more than 70 locations, we provide our customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemont, IL, US

Year founded

1853

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