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Vice President Service Operations Jobs in Riverside, CA

Viant Technology

VP, Finance

Irvine, CA

$215K - $260K/yr

This role oversees Corporate Finance, Strategic Finance, Operational Finance, and Sales Finance, and serves as a central integrator across the business, partnering closely with the SVP and EVP ...

Viant Technology

VP, Finance

Irvine, CA · On-site

$215K - $260K/yr

This role oversees Corporate Finance, Strategic Finance, Operational Finance, and Sales Finance ... uniformed service member status, sexual orientation, transgender identity, citizenship status ...

Stout Risius Ross, LLC

Vice President

Irvine, CA

Both our client service and culture are second to none, stemming from our firmwide embrace of our ... Seeking a Vice President/Sr. Vice President for our growing Accounting & Reporting Advisory ...

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All JobsVice President Service Operations JobsVice President Service Operations Jobs in Riverside, CA

Vice President Service Operations information

See Riverside, CA salary details

$71.5K

$162.5K

$275.4K

How much do vice president service operations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for vice president service operations in Riverside, CA is $162,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $193,000.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.
What are the most commonly searched types of Service Operations jobs in Riverside, CA? The most popular types of Service Operations jobs in Riverside, CA are:
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What job categories do people searching Vice President Service Operations jobs in Riverside, CA look for? The top searched job categories for Vice President Service Operations jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Vice President Service Operations jobs? Cities near Riverside, CA with the most Vice President Service Operations job openings:
Vice President Service Operations jobs near you
Vice President of Fleet Maintenance Operations

Vice President of Fleet Maintenance Operations

Athens Services

City Of Industry, CA

$190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 hours ago

Athens Services rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

10th of 71 rated recycling and waste

Job description

Summary

The Vice President of Fleet Maintenance oversees all maintenance activities across Operations. This includes planning, organizing, and implementing functions associated with the maintenance and reliability of heavy to light refuse vehicles, plant equipment, operational facilities, and heavy construction equipment. The Vice President of Fleet Maintenance is responsible for ensuring the effective operation of maintenance departments throughout the organization. This position provides leadership and direction to managers overseeing truck maintenance, plant maintenance and processing systems, fleet support services, technical services, non-revenue vehicles, and operational facilities, ensuring department functions meet internal and external customer needs. The role collaborates closely with Division Vice Presidents, Fleet Maintenance Managers, and other support leaders as needed.

Job Description

Essential Job Functions:

  • Achieve departmental goals and objectives; monitor progress and report results to Executive Vice Presidents, implementing corrective actions when needed.
  • Ensure that all maintenance systems and equipment are fully functional and properly serviced.
  • Ensure sufficient vehicles and equipment are maintained and available to meet daily operational needs.
  • Implement quality control measures and develop systems to ensure compliance with maintenance procedures and safety standards.
  • Oversee maintenance and repair of refuse vehicles, heavy equipment, and plant operational systems, ensuring compliance with all local, state, and federal requirements.
  • Take overall responsibility for the maintenance and repair of essential waste equipment, including but not limited to: refuse trucks, tractors and trailers, heavy equipment (CAT), and plant operational equipment.
  • Manage department budgets; support the development of annual maintenance budgets, capital projects, and equipment goals. Monitor expenses and ensure they remain within approved parameters.
  • Coordinate maintenance projects and activities with internal departments to ensure needs and expectations are met, adjusting plans as required.
  • Ensure each department manager maintains activity plans, SOPs, budgets, and test plans as required by regulatory agencies.
  • Verify that all safety certification and compliance requirements are met.
  • Promote and maintain a safe and healthy work environment in compliance with safety, security, cleanliness, environmental, and HAZMAT regulations.
  • Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public.
  • Promote safety awareness and ensure adherence to all safety procedures and policies.

Required Qualifications:

  • Bachelor's Degree in a related field
  • 10+ years of progressively responsible experience in Fleet Maintenance management
  • Strong customer service and organizational skills
  • Valid driver's license
  • Proficiency with computers, including Microsoft Office and web-based applications
  • 5+ years of experience managing budgets and P&L responsibility
  • Ability to manage multiple projects and meet deadlines
  • Ability to perform physical requirements of the position with or without reasonable accommodations

Preferred Qualifications:

  • Trade School Certificate in Diesel Technology
  • Waste industry experience
  • Lean management and Six Sigma background
  • Bilingual (English/Spanish)

Physical/Environmental Demands:

  • Physical:
    • Sitting, seeing, hearing, speaking & smelling continuously
    • Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously
    • Eye/hand coordination, fingering (typing), handling, & wrist motion continuously
    • Standing, & walking frequently
    • Bending, reaching, & stretching occasionally
  • Environmental:
    • Exposure to dust, smoke, fumes, odors, & noise occasionally
    • Exposure to grease, oil, chemicals, & wet slippery surfaces, hot/cold conditions occasionally
    • Works inside and outside

Salary:Starting at $190,000/year

Benefits:

  • Comprehensive benefit package Medical, Dental, Vision
  • 401K, Profit Sharing, Company Match
  • Employee Assistance Program
  • Life Insurance
  • Paid Vacation and Sick Time
  • Recognition programs
  • Professional development learning

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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